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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Eleanor
Eleanor

Categories

Solutions

Description

Product Description:

Alelo’s Enskill platform uses conversational avatar technology to create Virtual Patient Navigators that listen to patient concerns, answer questions, and connect patients with educational and other resources. All recommendations are grounded in accredited content that is approved by the healthcare provider, eliminating the risk of hallucinations. Enskill uses generative AI to transform a healthcare organization’s existing content on the Web and YouTube into an interactive learning resource. Enskill develops a profile of each user (patient, caregiver, healthcare professional) and their situation, and uses it to personalize responses.

Enskill Virtual Patient Navigators improve the quality of patient and caregiver experiences. They support users with low health literacy. Resource Navigators can promote treatment compliance and improve health outcomes. They promote patient engagement, develop self-efficacy, and lessen anxiety and stress. Enskill Virtual Patient Navigators align well with telehealth initiatives.

Enskill also provides simulated patients and caregivers that train healthcare workers (e.g., patient navigators, community health workers) in patient support skills, and helps them keep abreast of new developments in treatment. Trainees develop skills much faster and are able to apply them immediately in a clinical setting.

Alelo combines the latest in AI technology with research in human learning to help healthcare providers improve the patient experience and transform training and education. Alelo was a Finalist in the XPRIZE Rapid Reskilling competition, in which it rapidly trained community health workers and placed them with healthcare providers. Over 500,000 people have learned new skills with Alelo products.

About Alelo:

Alelo’s Enskill platform uses conversational avatar technology to create Virtual Patient Navigators that listen to patient concerns, answer questions, and connect patients with educational and other resources. All recommendations are grounded in accredited content that is approved by the healthcare provider, minimizing the risk of hallucinations. Enskill uses generative AI to transform a healthcare organization’s existing content on the Web and YouTube into an interactive learning resource. Enskill develops a profile of each user (patient, caregiver, healthcare professional) and their situation, and uses it to personalize responses.

Enskill also provides simulated patients and caregivers that train healthcare workers (e.g., patient navigators, community health workers) in patient support skills, and helps them keep abreast of new developments in treatment. Trainees develop skills much faster and are able to apply them immediately in a clinical setting.

Alelo combines the latest in AI technology with research in human learning to help healthcare providers improve the patient experience and transform training and education. Alelo was a Finalist in the XPRIZE Rapid Reskilling competition, in which it rapidly trained community health workers and placed them with healthcare providers. Over 500,000 people have learned new skills with Alelo products.

Product Description:

MyndYou’s next generation care management solutions help healthcare organizations improve clinical and engagement program results and reduce the cost of care. Fronted by an AI-enabled assistant, Eleanor delivers end-to-end care management support, reaching your members and discovering needs for follow-up, so your clinicians can focus on top-of-license care.

Eleanor is more than a call system – she’s trained to have dynamic, clinical, human-like conversations with your members. Eleanor becomes an extension of your team. With her empathetic approach, Eleanor speaks with your members to identify needs, prioritizes interventions for follow-up, and summarizes patient-clinician encounters, improving the efficiency and effectiveness of your care programs. Eleanor solutions can be configured for single-event encounters, such as cancer screening, or as part of a multi-touch, longitudinal program, such as chronic care monitoring.

Eleanor is easy to implement into healthcare organizations, following our proven onboarding approach that minimizes impacts on the clinical, administrative, and IT teams while focusing on speed-to-value.

About MyndYou:

MyndYou’s next generation care management solutions help healthcare organizations improve clinical and engagement program results and reduce the cost of care. Fronted by an AI-enabled assistant, Eleanor delivers end-to-end care management support, reaching your members and discovering needs for follow-up, so your clinicians can focus on top-of-license care.

Eleanor is more than a call system – she’s trained to have dynamic, clinical, human-like conversations with your members. Eleanor becomes an extension of your team. With her empathetic approach, Eleanor speaks with your members to identify needs, prioritizes interventions for follow-up, and summarizes patient-clinician encounters, improving the efficiency and effectiveness of your care programs. Eleanor solutions can be configured for single-event encounters, such as cancer screening, or as part of a multi-touch, longitudinal program, such as chronic care monitoring.

Eleanor is easy to implement into healthcare organizations, following our proven onboarding approach that minimizes impacts on the clinical, administrative, and IT teams while focusing on speed-to-value.

Compatibility level

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Clients

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Product Capabilities

Enskill Resource Navigators ask open-ended questions to understand the patient's concerns, and where they are on their care journey. They ask follow-up questions as needed so that they can provide the most relevant information.

Enskill integrates with health systems' existing patient information websites and digital channels. Enskill tools are able to automatically extract metadata from health systems' YouTube channels and podcasts.

All user data is anonymized to protect patient privacy. Alelo privacy safeguards have been subjected to IRB (Institutional Review Board) review. Enskill complies with California digital privacy standards.

Users interact via a natural spoken-language interface, just as they would with a human being. Enskill's generative AI supports unscripted dialogue.

Enskill servers operate in the cloud, and are able to support many thousands of users around the world. Additional servers are added when needed.

We continually evaluate available large language models for performance and reliability, and can quickly upgrade to new models as they become available.

Enskill recommends only content that is approved by the health system. It engages patients in dialogue to understand their needs, and recommends content that is most relevant to their needs.

All interactions with the patient and logged and recorded. Session outcomes can inform subsequent sessions.

Enskill Virtual Patient Navigators personalize their recommendations based on the patient's condition and where they are on their care journey. Personalized content choices empower patients with information about treatment options, managing symptoms, and accelerating recovery.

Enskill supports patient authentication via Epic.

Eleanor has been trained on thousands of clinical cases so that she understands the structure of patient-clinician dialogue, carries on a realistic conversation, and recognizes clinically relevant events.

Seamless integrations widely available

HIPAA and SOC2 compliant

Patients speak with Eleanor for an average of 4 minutes

MyndYou has completed millions of calls, executing thousands per day.

MyndYou's product roadmap is robust and continuously evolving with advancements in AI using the human voice

Use Cases

Description:

AI-powered Resource Navigators listen, answer questions, provide personalized content recommendations, and connect to resources.

Patient navigators, community health workers, and other health professionals practice communication skills with AI-powered simulated patients.

Pediatric use cases:

Teenagers and preteens can use Enskill to get information about diseases and treatments, in language that they understand.

Users:

Patients and caregivers. Also patient educators, community health workers, patient navigators, and other health professionals who interact with patients.

Description:

Transitional Care Management, Chronic Care Management, Remote Patient Monitoring, Gaps in Care, SDOH, Health Equity, Quality Programs/Stars, and Risk Assessments

Pediatric use cases:

Same

Users:

Care Managers, Nurses, Care Navigators, Population Health Leaders, Operational Leaders, Digital Innovation teams, Health System businesss line leaders.

EHR Integrations

Integrations:

Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Pop health platform, Behavioral health

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Would prefer not to disclose

Hardware Compatibility:

None provided

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

N/A. Enskill does not handle EHR data.

Differentiators vs Competitors:

- Improves the quality of patient and caregiver experiences

- Rapid upskilling of healthcare staff

- Promotes patient engagement and self-efficacy

- Promotes treatment compliance

- Reduces anxiety and stress due to lack of information or patient overload

- Reduces the burden on healthcare staff to communicate with patients and answer their questions

- Enhances providers' existing digital outreach and social media initiatives

Differentiators vs EHR Functionality:

Eleanor calls (or texts) patients to engage them in a clinical conversation and prioritize patient needs for clinican follow-up.

Differentiators vs Competitors:

1. Ability to make outbound, proactive phone calls to engage patients in a dynamic, empathetic conversation about their health and well-being, averaging 3.4 minutes per call.

2. Goes beyond the transactional to support complex needs with dynamic, conversational listening, prioritizing clinician follow-up. She does not rely on digital tools which may increase disparities. 

Health Equity

Keywords

Images

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Improved Patient Experience

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Videos

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Demo Oral Health Advisor

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Downloads

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Case Study: Rapid CHW Training

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Company Details

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