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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
The CareVoice
The CareVoice

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PiecesChat
PiecesChat

0 review

Categories

Solutions

Description

Product Description:
Founded in 2014 in Shanghai, The CareVoice is a consumer-centric health insurtech start-up redefining healthcare and the insurance experience for people in China. We give people access to transparent, high-quality and personalized digital services to improved their health, including insurance. We developed a social independent healthcare platform as well as VIP membership service solutions for insurance companies, which enables them to undergo the critical digital transformation of health plans expected by mobilesavvy Chinese affluent consumers and engage with their customers. The CareVoice works closely with high-quality healthcare service providers in China’s major cities to deliver personalized and integrated experiences to our members. Our platform empowers them to search for first-class health and wellness providers, drives them towards the most cost-efficient medical centres and eases the usage of their insurance benefits, while generating valuable data, supporting client retention, and driving cost-savings for insurance companies. We want to build an engaging ecosystem, which puts people at the centre of the fast-growingprivate health insurance industry in China and Southeast Asia. The company already includes among its clients international and local insurers such as AXA and Ping An. After starting operations in Shanghai, The CareVoice now operates as well in top Chinese cities witnessing a fast-growing private health sector such as Beijing, Guangzhou and Shenzhen.
About The CareVoice:
Founded in 2014 in Shanghai, The CareVoice is a consumer-centric health insurtech start-up redefining healthcare and the insurance experience for people in China. We give people access to transparent, high-quality and personalized digital services to improved their health, including insurance. We developed a social independent healthcare platform as well as VIP membership service solutions for insurance companies, which enables them to undergo the critical digital transformation of health plans expected by mobilesavvy Chinese affluent consumers and engage with their customers. The CareVoice works closely with high-quality healthcare service providers in China’s major cities to deliver personalized and integrated experiences to our members. Our platform empowers them to search for first-class health and wellness providers, drives them towards the most cost-efficient medical centres and eases the usage of their insurance benefits, while generating valuable data, supporting client retention, and driving cost-savings for insurance companies. We want to build an engaging ecosystem, which puts people at the centre of the fast-growingprivate health insurance industry in China and Southeast Asia. The company already includes among its clients international and local insurers such as AXA and Ping An. After starting operations in Shanghai, The CareVoice now operates as well in top Chinese cities witnessing a fast-growing private health sector such as Beijing, Guangzhou and Shenzhen.
Product Description:

Pieces Chat is a patient and family communication tool integrated into the health system’s EHR patient portal. This two-way platform allows patients and families to ask unlimited questions about medical terminology, providing clear and accurate answers. By addressing routine inquiries, Pieces Chat empowers families with information while allowing physicians to focus on personalized patient care, enhancing overall communication and collaboration.

About Pieces:

Our mission is to better people’s health and wellbeing. We do that by combining artificial intelligence with deep clinical knowledge to predict outcomes and present actionable information to healthcare providers. We also connect people to needed community services and community services to one another. By reducing manual effort our customers can spend more of their time helping people rather than entering, organizing or sifting through data.

Compatibility level

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Clients

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Product Capabilities

Pieces Chat supports context-aware responses by leveraging clinically approved summaries and advanced AI capabilities to understand patient inputs in the context of their medical history, current condition, and ongoing treatment plans. Integrated within the health system’s EHR, it tailors responses to align with a patient's specific circumstances, providing relevant and accurate information or advice. By synthesizing data from multiple sources, including patient records and care plans, Pieces Chat ensures that its interactions are meaningful, personalized, and aligned with the patient's care journey, enhancing both understanding and engagement.

Pieces Chat ensures robust privacy and security, particularly when handling sensitive Social Determinants of Health (SDOH) data, through compliance with HIPAA, SOC2, and TX-RAMP standards. HIPAA safeguards the confidentiality and integrity of patient health information, ensuring all interactions meet strict healthcare privacy requirements. SOC2 focuses on maintaining data security, availability, and confidentiality to prevent unauthorized access or breaches. TX-RAMP ensures compliance with state-mandated security protocols for cloud-based solutions, guaranteeing secure data storage and transmission. Together, these certifications provide a secure foundation for effective and safe communication between patients, families, and healthcare providers.

Use Cases

Description:

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Pediatric use cases:

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Users:

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Description:

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Pediatric use cases:

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Users:

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EHR Integrations

Integrations:

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EMR Integration & Relevant Hardware:

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EMRs Supported:

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Hardware Compatibility:

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Integrations:

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EMR Integration & Relevant Hardware:

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EMRs Supported:

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Hardware Compatibility:

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Client Types

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Differentiators

Differentiators vs EHR Functionality:

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Differentiators vs Competitors:

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Differentiators vs EHR Functionality:

 Deep native integration with the Electronic Health Record ensures seamless application of AI in healthcare workflows, particularly at the frontlines.

Differentiators vs Competitors:
  • Insights generated in real-time at the bedside using predictive models, which are then communicated through clinical generative AI.
  • Deep native integration with the Electronic Health Record ensures seamless application of AI in healthcare workflows, particularly at the frontlines.

Keywords

Images

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Videos

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Downloads

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Alternatives

Company Details

Founded in 2014

Founded in 2015

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