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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Vitals
Vitals

0 review

Categories

Solutions

Description

Product Description:
Vitals empowers everyone to shop for their health care like an expert. Our integrated high-tech, high-touch platform helps people select better, more affordable care. Vitals leads the market with incentive and engagement programs proven to drive new levels of activation. Our solutions achieve measurable and sustainable savings for consumers, employers and health plans. Over 280 million people each year rely on Vitals to help them decide on their care with confidence.
About Vitals:
Vitals empowers everyone to shop for their health care like an expert. Our integrated high-tech, high-touch platform helps people select better, more affordable care. Vitals leads the market with incentive and engagement programs proven to drive new levels of activation. Our solutions achieve measurable and sustainable savings for consumers, employers and health plans. Over 280 million people each year rely on Vitals to help them decide on their care with confidence.
Product Description:

rater8 is the healthcare industry's top-rated reputation management solution, helping hospitals and healthcare systems build robust, balanced online reputations across the top healthcare review sites, including Google, Healthgrades, Vitals, and more. Effortlessly cultivate 5-star patient reviews, gather real-time patient feedback, and drive new patients through the door — all without lifting a finger.

About rater8:

Outshine your competition with a perfect online reputation powered by rater8, the leader in healthcare reputation management. Hospitals and health systems use rater8 to automate patient feedback, gain real-time insights into operations, and grow 5-star reviews across Google, Healthgrades, Vitals, Facebook, and WebMD for all of their doctors and locations.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

Enhancing Patient Experience

  • Objective: Improve patient satisfaction and overall experience through real-time feedback.
  • Scenario: A multi-specialty clinic wants to enhance patient experience across its various departments.
  • Activation: rater8 sends post-visit surveys to patients via email/SMS.
  • Outcome: The clinic receives instant feedback on patient satisfaction, identifies areas needing improvement, and implements changes, resulting in higher patient satisfaction scores and increased patient retention.

Managing Online Reputation

  • Objective: Strengthen online presence and reputation through positive reviews.
  • Scenario: A small dermatology practice wants to improve its online reviews to attract more patients.
  • Activation: rater8’s platform prompts satisfied patients to leave positive reviews on platforms like Google, Vitals, and Healthgrades.
  • Outcome: The practice sees a significant increase in positive reviews, leading to improved online reputation, higher search engine rankings, and an influx of new patients.

Tracking and Improving Provider Performance

  • Objective: Monitor and enhance provider performance using patient feedback.
  • Scenario: A hospital aims to ensure consistent, high-quality care across all its providers.
  • Activation: rater8 collects patient feedback on individual providers and generates performance and benchmarking reports.
  • Outcome: The hospital identifies high-performing providers and those needing improvement, provides targeted training, and ultimately improves the overall quality of care.
Pediatric use cases:

Real-Time Feedback Collection

  • Objective: Improve the overall experience for pediatric patients and their parents through real-time feedback and targeted improvements.
  • Scenario: A mid-sized pediatric practice wants to enhance patient and parent satisfaction, ensuring that visits are smooth, communication is clear, and the care provided is of the highest quality.
  • Activation: Send automated surveys via email or SMS to parents shortly after the appointment to capture detailed feedback about their experience.
  • Outcome: The practice receives real-time feedback, enabling quick adjustments to improve the overall patient and parent experience.
Users:
  • Healthcare providers (Doctors, Specialists, Nurses)
  • Practice Managers and Administrators
  • Patient Experience Coordinators
  • Reception and Front Desk Staff

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

None provided

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:
  • Patient feedback and reputation management
  • Integrated surveys and analytics
  • Automated review requests
  • Detailed reporting and insights
  • Award-winning customer service, dedicated account manager, ongoing technical support
Differentiators vs Competitors:
  • 30-day free trial
  • Healthcare-specific solutions
  • Integrations with 100+ EMR systems
  • Automated, goal-based review builder
  • Hands-free activation
  • Award-winning customer service, dedicated account manager, ongoing technical support
  • Provider-based pricing model
  • Real-time patient feedback (29% response rate)
  • Robust reporting and benchmarking (16 million data points)

Keywords

Images

No images provided

1 of 5

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rater8 Verified Reviews Page

Videos

No videos provided

1 of 2

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rater8 Testimonial | What Made rater8 Stand Out from Other Platforms?

Downloads

No content provided

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rater8 Overview Handout

Alternatives

Company Details

Founded in 2007

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