Today's in-patient experience demands more. Stepping out of the digital world for a hospital stay feels like stepping back in time. Hospital grade smart TVs are a key component of patient satisfaction -- and a multifaceted tool for improving patient engagement.

• Improving Health Literacy -- on demand condition-specific health education modules at the touch of a button
• Empowering with Information -- secure access to health data, test information, and care progress.
• Keeping Patients Engaged -- movies, music, relaxation content, apps and games ensures patient stimulation and activity.

Make education a key component of every patient's care plan. When connected to your learning library, patients and family members can access videos specific to their condition, care, and health goals, and even monitor their progress in their health education journey.

West-Com & TV is dedicated to revolutionizing patient care through cutting-edge communication and technology solutions. We partner with health systems to co-create and implement innovative solutions that enhance patient outcomes, streamline operations, and improve overall healthcare delivery.

Wholistics Chatbot is a text-based patient engagement and referral optimization solution focused on evidence-based guidance and support for higher engagement and better disease management and prevention outcomes. Our solution is focused on 4 pillars:

ENGAGE: Texting optimizes access – even in underserved populations, smart phones are more prevalent than laptops and other devices

EDUCATE: Sharing evidence-based content for managing chronic conditions across all dimensions of health (nutrition, mental health, physical movement, exercise) with links to recipes, tips, third party content, and direct dialing to clinical care/call center.

MOTIVATE: Self-reported baselines, progress, challenges and milestones can be gathered by friendly, easy-to-use chat-based surveys

SUPPORT: Providing actionable recommendations with links to patient assistance and resources (prescription savings, food pantry, free clinic, transportation, etc.)

Wholistics Chatbot is a patient engagement and referral optimization solution focused on evidence-based guidance and support for higher engagement and better disease management and prevention outcomes. 

ENGAGE: Texting optimizes access – even in underserved populations, smart phones are more prevalent than laptops and other devices

EDUCATE: Sharing evidence-based content for managing chronic conditions across all dimensions of health (nutrition, mental health, physical movement, exercise) with links to recipes, tips, third party content, and direct dialing to clinical care/call center.  

MOTIVATE: Self-reported baselines, progress, challenges and milestones can be gathered by friendly, easy-to-use chat-based surveys

SUPPORT: Providing actionable recommendations with links to patient assistance and resources (prescription savings, food pantry, free clinic, transportation, etc.)

Provides evidence-based content and patient education

• No app required!
• Integration to app/EMR available
• Chat based reminders/scheduling/medication adherence and compliance 
• Offers one-click dial to physicians office as needed
• Access to third party links