Communicate how you want,
wherever you are!
Work securely, productively, efficiently, and intelligently from anywhere while building stronger customer relationships

Business Phone
Stay connected no matter where your office is. 90+ features, including HD voice and unlimited domestic calling (Canada, US and PR).

Video Conferencing
Secure 720p HD audio/video meetings from a conference room or remotely with screen sharing, interactive presentation tools, and an intelligent virtual assistant.

Team Chat
Break away from your inbox. Communicate with coworkers in real-time with individual and team chat.

File Management
Share and collaborate on files securely from any location. Full file management including real-time backup and restore.

Aiva Patient Assistant is a voice assistant for patients, giving them hands-free control over their experience while reducing busywork for nurses.

Aiva leverages Alexa devices in patient rooms. We integrate with more than 25 inpatient systems, including building management (like Siemens, Desigo and Trane), patient experience (like GetWell, Sonifi, pCare and Vibe), communications (like Voalte and Vocera), EHR (Epic, Cerner) and nurse call (Rauland).  

Patients enjoy instant results and a more self-directed experience, improving satisfaction.

Nurses spend less time on low-value requests and more on direct patient care, allowing them to practice at the top of their license. For example, at a rehab hospital in Philadelphia, patients average more than 12 requests per day using Aiva, saving nurses more than 7500 hours per year.   

Aiva is the virtual assistant for healthcare, using conversational control of 25+ inpatient systems to reduce nursing workload and improve patient experience.  

Our clients include Cedars-Sinai Medical Center, BayCare Health, Houston Methodist Hospital, Boston Children's Hospital, Jefferson Health and Moffitt Cancer Center.

Aiva Smart Room lets patients control lights, blinds, thermostats and TVs by giving voice commands to enterprise-managed Alexa devices. Making patients more independent improves satisfaction while freeing up nurses to focus on higher-value bedside care.

Aiva Assistant allows nurses and pharmacists to read and write to the EHR, set reminders, access policies & protocols and control patient room environments from anywhere in the hospital. Aiva's mission is to cut by 50% the time staff spend stuck in front of a computer screen.

Intermedia offers communication and collaboration solutions that enhance and extend the functionality of Electronic Health Records (EHRs), rather than replacing them. Intermedia focuses on improving workflows, communication, and patient care, often by integrating with EHR systems to facilitate data exchange and streamline interactions. EHRs, on the other hand, are primary systems for managing patient health data, documentation, and clinical workflows. 

Integrated Platform:

Intermedia delivers both UCaaS and CCaaS solutions through a single, customizable platform, which streamlines operations and enhances the customer experience. 

High Availability:

Intermedia boasts a 99.999% uptime SLA. 

Product Quality:

Customers rate Intermedia's product quality highly, ranking it among the best in its category. 

NPS Score:

Intermedia's technical support boasts a strong Net Promoter Score (NPS) of 84, indicating high customer satisfaction. 

Customer Focus:

Intermedia prioritizes understanding and meeting the needs of both customers and partners. 

Customer Support:

Intermedia provides comprehensive customer support resources, including a knowledge base, training videos, and customer success managers. 

EHRs do not provide hands-free Smart Room controls like lights, blinds, thermostats and TVs. They also don't offer music, educational content, nurse call assistance or integration with language interpreter services.

Aiva is the only full-featured in-patient voice platform in the U.S.  

For example, Aiva's integrations with 25+ inpatient systems make us the only vendor enabling full Smart Room capabilities in U.S. hospitals, including voice control over lights, blinds, thermostats, TVs, PBX and nurse call.  

In addition, Aiva Patient Assistant is the only voice assistant enabling access to a range of patient-centric content, from medication education to music and relaxing sounds.