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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Ringo is a healthcare-specific Dynamic Staffing & Scheduling platform designed to help hospitals and health systems optimize workforce coverage, reduce clinician burnout, and control labor costs. Founded in 2001, Ringo began as a hospital billing solution focused on eliminating administrative complexity. In 2020, the company launched its NextGen VMS—purpose-built for healthcare—to address growing challenges around contract labor management, vendor coordination, credentialing, and workforce compliance. Today, Ringo’s AI-powered Dynamic Staffing & Scheduling solution extends that foundation by proactively balancing staffing demand, improving operational efficiency, and aligning workforce strategy with financial performance.

As an AI-driven workforce optimization platform, Ringo empowers healthcare organizations with full visibility and control across internal staff, float pools, and contingent labor. Our system centralizes scheduling, predictive workforce forecasting, credential validation, rate governance, and labor analytics—providing clinical, HR, finance, and operations leaders with a single source of truth for staffing data. By automating manual scheduling processes and applying artificial intelligence to forecast demand, Ringo helps reduce overtime, improve fill rates, stabilize Revenue Cycle Management (RCM) performance, and strengthen Human Capital Management (HCM) alignment across the enterprise.

Ringo supports healthcare facilities nationwide, managing more than $275 million in annual contingent labor spend and delivering measurable operational improvements. In the KLAS 2025 First Look Report, Ringo earned outstanding ratings—including 94.2 overall satisfaction and 100% of customers saying they would buy again—highlighting platform reliability, ease of use, and high-touch partnership.

Why Ringo Dynamic Staffing & Scheduling Stands Out

Purpose-built for healthcare: Designed specifically for the complexities of hospitals, imaging centers, and health systems.

AI-powered workforce forecasting: Predicts staffing gaps, reduces overtime, and improves shift coverage reliability.

Clinician burnout reduction: Balances schedules and workload to promote retention and workforce sustainability.

RCM alignment: Stabilizes staffing to support patient throughput, billing continuity, and financial performance.

Human Capital Management visibility: Unifies internal and contingent workforce data in one platform.

Real-time workforce analytics: Provides actionable insights into labor spend, compliance, staffing trends, and operational efficiency.

Operational and financial impact: Clients achieve reduced premium labor usage, faster onboarding, improved fill rates, and stronger margin protection.

End-user–focused design: Intuitive workflows built for nurse leaders, staffing offices, HR, finance, and executive teams.

Ringo’s mission has always been centered on clarity, transparency, and smarter workforce management. Through Dynamic Staffing & Scheduling, Ringo gives healthcare leaders the intelligence, automation, and control needed to reduce burnout, optimize coverage, improve financial performance, and operate more strategically in an increasingly complex healthcare environment.

Workforce Optimization, Simplified.

About Ringo VMS:

Ringo is a healthcare-focused technology and services partner with roots dating back to 2001, originally built to solve operational challenges inside hospitals. Over the past two decades, we evolved from a billing optimization tool into one of the industry’s most advanced Vendor Management Systems (VMS), launched in 2020 to support modern healthcare workforce management and address the growing complexity of contract labor management across healthcare organizations.

By listening closely to our clients, Ringo launched its NextGen Vendor Management System (VMS) in 2020—purpose-built for healthcare. Our vendor-neutral, AI-powered platform enables hospitals, health systems, and physician groups to optimize their workforce while maintaining full control and visibility over every staffing decision.

Today, Ringo supports healthcare systems nationwide—managing over $275 million in contingent labor spend annually. We provide real-time workforce analytics, credential alerts, and automated invoice accuracy tools that ensure compliance, transparency, and measurable cost savings.

What makes Ringo stand apart is more than technology—it’s partnership. We operate as an extension of your team, providing consultative support, MSP options, and customizable workflows to fit your organization’s goals. From shift optimization and rate enforcement to digital timekeeping and automated job distribution, every feature is designed to drive efficiency, reduce time-to-fill, and improve patient care continuity.

Ringo delivers results:

  • 15–20% average labor savings through automated rate and billing controls
  • Accelerated onboarding via pre-credentialing and compliance automation
  • Workforce visibility dashboards by site, specialty, and vendor
  • Quarterly business reviews with actionable insights and benchmarking

We believe a truly effective healthcare staffing platform is more than software—it’s a strategic ally. That’s why Ringo continues to redefine contingent workforce management through AI-driven innovation, vendor neutrality, and a shared commitment to helping healthcare organizations operate with greater clarity, confidence, and control.

Key Features:

  • Vendor Management System (VMS) built for healthcare
  • Workforce optimization & contingent labor management
  • Credential alerts & compliance automation
  • MSP or in-house program flexibility
  • Invoice accuracy & spend transparency
  • Digital timekeeping & shift optimization
  • Enterprise-level reporting & analytics
  • Vendor-neutral, AI-powered platform
  • $0 startup costs for hospitals and physician groups
  • Much much more!

Discover how Ringo can help your organization streamline operations, reduce costs, and gain full visibility into your workforce.

Workforce Optimization, Simplified.

Milan Boulette, Chief Revenue Officer

Call: 631-629-6242

Email: mboulette@goringo.com

www.goringo.com

Request your complimentary demo today and experience the Ringo difference.

Product Description:

GlobalMed is a prominent provider of telehealth solutions, known for its comprehensive and integrated platform that enhances patient care and resource management. GlobalMed’s technology is utilized globally, supporting a wide range of telehealth applications and enabling millions of virtual consultations. Our secure, integrated software and hardware solutions are aimed at supporting advanced clinical decision-making and improving patient outcomes.

About GlobalMed®:

GlobalMed is a leading telemedicine company providing innovative software and hardware solutions for virtual health care delivery worldwide. 

GlobalMed Wellness platform is a comprehensive solution designed to enhance employee health, increase productivity, and boost morale. It integrates mental, physical, and emotional health into one seamless system, offering a holistic approach to employee well-being.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Ringo’s Dynamic Staffing & Scheduling solution leverages AI, machine learning, and automation to predict staffing gaps, balance clinician workloads, and optimize shift coverage in real time. The platform automates schedule creation, credential validation, time approvals, and labor analytics—reducing manual data entry, minimizing errors, and preventing burnout. By intelligently aligning internal staff, float pools, and contingent labor, Ringo improves fill rates, reduces overtime, and stabilizes operational and financial performance.

GlobalMed offers a provider directory and search functionality through their platforms. This feature allows patients to easily search for healthcare providers by name, specialty, or languages spoken.

GlobalMed platforms include comprehensive provider review management capabilities. Aggregated Reviews: Collects provider reviews from multiple sources, giving a holistic view of patient feedback. Reviews Management: Allows providers to manage and respond to reviews, helping to maintain a positive online presence. Customizable Star Ratings: Offers customizable star rating calculations to reflect specific criteria important to your practice. Analytics: Provides detailed analytics to glean insights into patient experiences and identify areas for improvement. These features help ensure that providers can effectively manage their reputation and continuously enhance patient satisfaction.

GlobalMed platforms offers robust scheduling features to streamline the appointment process for both patients and providers: Flexible Scheduling: Patients can schedule appointments by date or preferred provider. Providers can manage their availability and accept or decline appointment requests. Automated Reminders: The system sends automatic SMS and email reminders to reduce no-shows and keep everyone informed. Rescheduling and Cancellations: Both patients and providers can easily cancel or reschedule appointments directly within the app. Virtual Waiting Rooms: These allow for a coordinated start to virtual visits, ensuring a smooth experience.

GlobalMed platforms allows for utilization of a network of virtual healthcare providers to manage patient demand dynamically. This helps balance the workload and ensures timely care delivery.

GlobalMed virtual visit solutions are designed to be accessible and seamless allowing users to switch between synchronous and asynchronous modalities. These solutions integrate smoothly with existing provider workflows, ensuring efficiency and continuity of care.

Digital Form Upload & Intake: Streamlines the patient intake process, ensuring all necessary forms are uploaded and accessible to healthcare providers before the visit. Integrated Symptom Checking: Allows patients to input symptoms and get preliminary health insights before their consultation, enhancing the pre-visit experience. Accessible Waiting Room: A virtual space where patients, providers, and staff can interact, making the wait time productive and engaging. Patient Queueing: Manages patient flow efficiently, ensuring smooth operations and timely consultations. Sharing Images/Videos: Patients can easily upload images or videos relevant to their condition, providing the care team with more detailed information for diagnosis. Integration with Connected Devices: Collects vital signs and health data through connected devices, ensuring a comprehensive view of the patient's health. Patient/Member Contact & Chatting: Facilitates direct communication between patients and providers, enhancing the overall care experience.

GlobalMed platforms offers a comprehensive suite of features to enhance virtual healthcare delivery: High-Resiliency, High-Latency Video: Provides robust video quality that can toggle to phone/audio and supports multi-party video. Annotatable Patient Education: Allows for interactive patient education materials that can be annotated during consultations. Multimodal Communication: Enables users to switch between text, chat, in-app messaging, and secure portals seamlessly. Asynchronous Interviews: Includes integrated symptom checking and virtual triage, allowing for asynchronous patient interviews.

GlobalMed platforms offers robust features to enhance healthcare delivery: Leverage Existing Patient Info: Utilizes existing patient demographic and medical information to streamline care. EHR Documentation Support: Integrates seamlessly with EHR systems to support comprehensive documentation. Auto-Generated Clinical Documentation: Automatically generates clinical notes, saving time and ensuring accuracy. Timely Review and Revision: Allows providers to review, confirm, or revise diagnoses, treatment options, and care plans within their existing workflow tools. Photo and Recording Integration: Supports the integration of photos and recordings into patient records.

GlobalMed offers round-the-clock technical support to address any hardware or software issues that may arise.

GlobalMed software suite has insight to many different metrics for providers

Use Cases

Description:

Ringo’s Dynamic Staffing & Scheduling solution enables healthcare organizations to proactively manage workforce coverage, reduce clinician burnout, and control labor costs through AI-driven automation and real-time visibility. By aligning internal staff, float pools, and contingent labor within a unified platform, Ringo transforms reactive scheduling into a strategic, data-driven workforce optimization model.

Predictive Staffing & Gap Prevention: Use AI-driven forecasting to identify upcoming coverage gaps, reduce last-minute scheduling, and prevent overtime escalation.

Clinician Burnout Reduction: Balance workloads across teams by distributing shifts intelligently, minimizing fatigue and improving retention.

Internal Float Pool Optimization: Prioritize internal resources before agency utilization to reduce premium labor spend and increase workforce efficiency.

Overtime & Premium Labor Control: Monitor staffing trends in real time to proactively reduce overtime and limit reliance on costly contingent labor.

Multi-Facility Workforce Coordination: Standardize scheduling workflows across hospitals, clinics, and service lines to improve consistency and visibility.

Credential-Aware Scheduling: Automatically validate licenses and certifications before shift assignment to ensure compliance and audit readiness.

Revenue Cycle Stability: Ensure consistent clinical coverage to support patient throughput, documentation accuracy, and billing continuity.

Human Capital Management Alignment: Unify employed, float, and agency staff data to support workforce planning and strategic staffing decisions.

Real-Time Executive Reporting: Provide leadership with actionable insights into fill rates, labor spend, staffing trends, and operational performance.

Pediatric use cases:

None provided

Users:

Chief Nursing Officers (CNOs): Balance staffing levels, reduce clinician burnout, and improve shift coverage across departments and facilities.

Nurse Managers & Department Leaders: Create optimized schedules, manage coverage gaps, and ensure appropriate skill mix for patient care delivery.

Staffing Coordinators: Automate shift assignments, track open needs in real time, and reduce last-minute scheduling disruptions.

Human Resources Leaders: Align internal, float, and contingent workforce strategies to improve retention and workforce stability.

Chief Financial Officers (CFOs): Monitor overtime trends, control premium labor spend, and align staffing decisions with financial performance goals.

Chief Operating Officers (COOs): Gain enterprise-wide visibility into workforce utilization and operational efficiency across facilities.

Revenue Cycle Management (RCM) Leaders: Stabilize clinical coverage to support patient throughput, documentation accuracy, and billing continuity.

Compliance & Risk Officers: Ensure credential validation before shift placement and maintain audit-ready workforce documentation.

IT Directors: Integrate scheduling and workforce data with HRIS, payroll, ERP, and clinical systems for seamless interoperability.

Description:

Telehealth Visits

  • Software: GlobalMed’s platform allows healthcare providers to conduct secure video consultations with patients. It includes features like patient scheduling, electronic health records (EHR) integration, and real-time data sharing.
  • Hardware: Our hardware including our TotalExam® cameras enable high-quality video and image capture, which can be crucial for accurate remote diagnoses.

Specialist Consultations

  • Software: GlobalMed’s solutions facilitate specialist consultations by enabling the sharing of medical images and other critical data during a telemedicine session.
  • Hardware: High-resolution cameras and diagnostic tools (e.g., digital stethoscopes, otoscopes) ensure that specialists can conduct thorough examinations remotely.

Mobile Health Clinics

  • Software: GlobalMed's platform supports mobile health clinics by providing access to patient records and enabling telehealth services in underserved areas.
  • Hardware: Portable medical kits and diagnostic devices allow healthcare providers to deliver comprehensive care in remote or rural locations.

Emergency Response

  • Software: In emergency situations, GlobalMed’s software can be used to quickly connect first responders with medical experts for immediate guidance and support.
  • Hardware: Ruggedized telemedicine kits and portable diagnostic tools ensure that critical care can be provided in the field.

Military Field Operations

  • Software: GlobalMed's platform can be used to provide remote medical consultations and support for soldiers in the field. It allows for secure communication and data sharing between field medics and medical experts.
  • Hardware: Portable and ruggedized telemedicine kits, including the Transportable Exam Station (TES) and TotalExam® cameras, enable high-quality video and diagnostic capabilities in harsh environments.

Mental Health Services

  • Software: GlobalMed’s telemedicine platform can provide access to mental health professionals for soldiers dealing with stress, PTSD, or other mental health issues. Secure video consultations ensure privacy and confidentiality.
  • Hardware: High-quality video and audio equipment facilitate effective communication between patients and mental health providers.

Training and Simulation

  • Software: GlobalMed's platform can be used for training military medical personnel through virtual simulations and remote learning modules.
  • Hardware: Simulation kits and diagnostic tools can be used to create realistic training scenarios, helping medics and healthcare providers improve their skills.

Teleaudiology

  • GlobalMed offers a range of teleaudiology solutions designed to provide remote audiology assessments and care. Thei GlobalMed’s telemedicine technology, enabling remote patient evaluations and CAS Teleaudiology Station combines industry-leading audiology testing devices with clinician-assisted exams. This setup helps patients avoid inconvenient travel and ensures they receive comprehensive audiology care, including hearing tests and hearing aid fittings, from their community.

School-Based Telehealth

  • Increased Access: Students in rural or underserved areas can receive care without having to travel long distances.
  • Timely Care: Immediate consultations for non-emergency situations can reduce absenteeism and prevent health issues from worsening.
  • Convenience: Students can continue their school day without the disruption of leaving school for an appointment.
  • Support for Mental Health: Telehealth allows students to access counseling or psychological services in a more comfortable, less stigmatized environment.

Enhancing Employee Relationships

  • Love Every Day® This app helps employees strengthen their personal relationships by encouraging daily positive interactions and communication. It's particularly useful for improving relationship satisfaction and reducing stress related to personal life.

Supporting Family Dynamics

  • Family Huddle® Designed to improve family communication and relationships, this app is beneficial for employees who want to build stronger family bonds. It can help reduce family-related stress, which in turn can improve workplace.

Improving Mental Health

  • Moodhacker® This app uses Cognitive Behavioral Therapy techniques to help users track and improve their mood. It's effective for managing stress, anxiety, and depression, leading to better mental health and increased resilience.

Boosting Workplace Morale and Productivity

  • By integrating these wellness apps, organizations can enhance overall employee well-being, which can lead to higher morale, reduced burnout, and improved productivity. The apps provide tools for employees to manage their mental health and personal relationships, which are critical factors in workplace.

Personalized Health Journeys

  • The apps offer guided journeys tailored to individual needs, helping users understand their behavior change stages and providing personalized content and interventions. This approach ensures that employees receive the right support at the right time, enhancing the effectiveness of wellness programs.

Data-Driven Insights

  • Organizations can use the data collected from these apps to gain insights into employee well-being and engagement. This information can guide strategic planning around wellness initiatives, human capital management, and overall organizational health.
Pediatric use cases:

None provided

Users:

Healthcare Providers

Government and Military

Educational Institutions

Correctional Facilities

Corporate Health Program

EHR Integrations

Integrations:

ERP system, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Not offered

EMRs Supported:

Not applicable

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Home health, Behavioral health

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, QuadraMed, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:
  • Workforce Optimization Focus: Built for labor strategy, cost control, and staffing performance vs EHRs focused on clinical documentation.
  • AI-Powered Forecasting: Predicts staffing gaps and reduces overtime vs static scheduling without predictive intelligence.
  • Burnout Prevention: Balances workloads across teams vs basic shift assignment tools.
  • Hybrid Workforce Visibility: Manages internal, float, and agency staff in one platform vs siloed employed-staff scheduling.
  • Financial & RCM Alignment: Connects staffing coverage to throughput and revenue stability vs EHR systems lacking labor cost optimization.
Differentiators vs Competitors:
  • Ringo is purpose-built for Healthcare ONLY vs generic workforce platforms designed for cross-industry use
  • Ringo leverages AI-powered forecasting to predict staffing gaps and reduce burnout vs reactive scheduling tools that only fill open shifts
  • Ringo unifies internal staff, float pools, and agency labor in one platform vs competitors that manage only employed or contingent staff separately
  • Ringo aligns staffing strategy with financial and RCM performance vs systems that lack visibility into labor cost impact
  • Ringo integrates seamlessly with ERP, HRIS, payroll, and VMS ecosystems vs platforms requiring costly custom integrations
  • Ringo can implement quickly with $0 startup costs vs competitors that require lengthy rollouts and expensive implementation fees

At Ringo WE DO MORE!

Differentiators vs EHR Functionality:

GlobalMed focuses on virutal care with endless medical devices that seamless data exchange across various platforms, ensuring that patient data is integrated and accessible across different systems. This is crucial for virtual healthcare, where data gaps can hinder effective care.

 

GlobalMed Wellness, enhancing well-being through behavior change, mental health support, and relationship building.

Interactive tools, personalized content, and data-driven insights to engage users and support their wellness journeys. All done outside of the EHR.

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Differentiators vs Competitors:

Unlike basic telehealth applications that often only integrate video consultations, GlobalMed allows for comprehensive data integration, including diagnostic and clinical workflows. This means that all patient interactions, whether in-person or virtual, are recorded and accessible in one place.

GlobalMed Wellness Differentiators:

Clinically Validated

Behavior Change Focus

User Engagement

Data Driven Insights

Comprehensive Support

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Health Equity

Keywords

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Ringo Team Meeting

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Transportable Exam Backpack

Videos

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Company Overview

Downloads

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Stony Brook Case Study
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Telehealth in Education

Alternatives

Company Details

Founded in 2002

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