Avia Logo

Products /

Smart Care Facility Platform

Smart Care Facility Platform

Smart Care Facility Platform

Overview


Select which hospital or health system you work at and see a personalized compatibility level.

Avia Summary

o
It has 22 verified clients.
o
Smart Care Facility Platform integrates with major EMRs such as Epic, Cerner, and Meditech.
o
Some other resource(s) that may be helpful in learning about Smart Care Facility Platform include: Top Virtual Visit Companies Report | 2023 and Mytonomy guide: Selecting a Modern Enterprise Patient Education Solution
EHR integration

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Pop health platform, Home health, Behavioral health, ADT
Recommended, but not required
Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks
Mobile / Tablet (native app), Mobile / Tablet (web optimized), Desktop, Other
Use cases and differentiators

Infection Prevention & Control

Prevent infections and stop the spread with non-intrusive screening and automated protocol adherence.

Healthcare-associated infections pose a risk to any care environment. The care.ai Platform effectively reduces that risk by using AI-powered sensors to screen those who enter the facility and also ensures safety protocols are followed.

Increase Confidence

Gives patients and staff the peace-of-mind knowing the most advanced technology is deployed to keep the facility safe.

Reduce Costs

Mitigates the need to use costly human resources for tasks better suited to autonomous solutions.

Improve Processes

Provides real-time insights from continuous monitoring to ensure proper protocol is always being followed.

Simplify Compliance and Reporting

Provides a unified view from the IPC Command Center Module making it easier to generate compliance reports while saving time from manually searching and compiling data.

Smart Entry - Symptom Attestation and Vaccine Compliance

Protect your facility from infectious disease with contact-free entry screening and check-in. The care.ai Smart Entry™ solution screens every person who enters for skin temperatures, symptoms and vaccine compliance.

Intelligent Sensors Track and Trace Everyone Inside The Facility

By deploying multiple intelligent sensors throughout the facility, care.ai can track and trace everyone inside the facility. If an infectious disease exposure occurs, everyone who has been exposed can be quickly identified and notified.

Smart Spaces - Ensure IPC Protocol Adherence

care.ai autonomously monitors patient rooms and common areas for safety protocols such as hand hygiene, PPE efficacy and sanitization compliance. Care team members receive real-time feedback, and non-adherent behavior is documented.

IPC Command Center - Monitor and Improve Processes In Real Time

Receive IPC status alerts and other actionable data in real-time through a single view inside care.ai’s IPC Command Center. Regulatory, compliance, and audit reports are easily generated.

Patient and Protocol Monitoring

Stay continuously aware by monitoring your care environment for conditions that require intervention or processes that need improvement.

Staff shortages present challenges when trying to deliver the best care. The care.ai Platform works as an extra set of AI-powered eyes and ears, monitoring and learning in real-time so care teams can be more proactive and less reactive.

Early Warning Capabilities

Automatically detects indicators of potential risks to bring help as promptly as possible, before an adverse event occurs.

Time For More Quality Care

Ambient Intelligent Monitoring lifts the burden of routine tasks away from care teams, allowing them more time for personal interactions with patients.

Rapidly Scale Up Care

By enabling care providers to monitor many patients at one time, remote monitoring helps rapidly scale up care.

Enhance Safety

Remote monitoring capabilities are built into each room, enabling patients and providers to maintain social distancing while still providing care.

Virtual Care

Allow care teams to do more, be more present and provide a better patient experience through the use of on-demand virtual care.

Virtual care enables patients to receive healthcare in ways that provide more convenience and value. The care.ai Platform connects patients with care teams in a meaningful and impactful way, allowing for a positive continuum of care.

Predict, Prevent and Protect

With the largest machine learning behavioral dataset for healthcare, care.ai protects patients and predicts problems before they escalate.

Convenience for Care Providers

Avoids time-intensive on-site visits for care providers by offering more efficient way of delivering care, while maintaining patient satisfaction.

Timely Access to Care

Creates deeper relationships between care providers and patients, allowing for more timely interventions.

Real-Time Intelligence

Alerts care teams immediately if potential problems arise, directly to their own smart devices.

Workforce Optimization

Automate burdensome, manual tasks while improving processes in real-time and optimizing performance.

Healthcare organizations shouldn’t have to choose between efficiency and quality. The care.ai Platform automates manual tasks, creating efficiencies that improve the quality of care while achieving higher compliance rates.

Improve Processes

Continuous monitoring delivers real-time insights and reporting to ensure proper protocols are always being followed.

Single-Click Reporting

Delivers a unified view across the organization, saving hours of time in collecting and organizing data for reporting purposes.

Make Better and More Timely Clinical Decisions

AI and machine learning replaces countless hours of menial tasks, allowing care providers to focus more on their patients.

Quickly Adapt to New Regulations

Provides customizable configuration to fulfill frequently evolving compliance and regulatory mandates.

The World’s Most Advanced Virtual Nursing Platform

Enable Virtual Nursing by leveraging the most advanced in-room sensors, AI, and automated documentation capture to power virtual admission, virtual rounding and virtual discharge workflows.

A Comprehensive View into the Care Environment

care.ai™ Virtual Nursing is assisted by real-time, AI-powered autonomous inferencing. The care.ai™ Platform can automatically detect potential problems such as fall risks, providing an additional level of patient safety support.

Virtual Nursing features can be tailored to the specific needs and focus of your care team and organization.

A Second Nurse in the Care Suite

care.ai™ Virtual Nursing delivers a new and enhanced layer of support to care teams. Virtual Nurses can manage a wide variety of patient care tasks, from routine monitoring and documentation to education, precepting and compliance reporting. On-site nurses are then able to focus more time and attention on the crucial hands-on care that only they can provide. The results include improved clinical outcomes, higher patient satisfaction scores, greater staff retention and reduced operating costs.

The World’s Most Advanced Virtual Nursing Platform

  • Small device footprint utilizing in-room TV
  • On-demand two-way audio/video conferencing
  • Activation via menu or voice
  • Multi-stream video for family calls, care team consultation, language translation
  • Automatic TV activation & switching
  • Automatic call transcription

Insights

The care.ai Virtual Nursing solution includes powerful reporting and analytics tools that provide granular-level data on session parameters, protocol adherence and care team efficacy.

Use the IDA Command Center Performance module to view Virtual Nursing session data over any time range, from a per-Sensor level to across your entire organization. Know the number of sessions held, session duration, which rooms, which nurses, tasks completed and more.

Reporting data can be integrated with EMR and other applicable systems, and used for regulatory compliance, reimbursement support, and admin planning.

Clinicans 

None provided
None provided
Company information

Founded in 2018

Media


Images

edit-media
monitor-manage.jpeg
edit-media
virtual-sitting.jpeg
edit-media
smart-paitent-room.jpeg
edit-media
autonomous-monitoring-sensors.jpeg
Videos

nsc_2023_nurse_thankyou_v04d.mp4
Downloads

No content provided

Reviews


Filter reviews


Overall Score
4.9

14 reviews


4.9

Features

4.9

Ease of use

4.8

Customer Support

4.6

EHR Integrations

Sort by:
Most Recent
Sort by:
Most Recent
Oldest
Most Helpful

Filter reviews


Reviewer’s Rating
5
4
3
2
1

Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

June 5, 2024

verified
new review

June 5, 2024

Innovative technology and great partner

Not only is Care.ai technology innovative and easy to use, their team's expertise and partnership has enabled us to expedite implementation of thousands of devices across our hospital enterprise.  

View more


A verified Director of virtual health working with Smart Care Facility Platform from a medium-sized, ACO hospital.


Helpful(0)

June 5, 2024

verified
new review

June 5, 2024

Care.ai's out-of-the box features and the ease of use of their product have made selecting their in room technology a great fit for our healthsystem.

Care.ai's state of the art technology and proprietary platform are key reasons why our health system has been successful in scaling virtual nursing at a rapid rate. We selected Care.ai based on the audio and video quality and ease of use. They have been great partners in this space.

View more


A verified Project manager working with Smart Care Facility Platform from a medium-sized, ACO hospital.


Helpful(0)

June 5, 2024

verified
new review

June 5, 2024

The Care.AI team and platform provided a stellar experience for our digital nursing team.

Our organization began using this product to assist with hospital discharges at one of the facilities in our health system. The digital nurses found the platform so easy to use that we began admissions and rounding a week later.  

The Care.AI team worked onsite with our staff from the initial presentation of the product through the implementation of the platform in our first hospital and continues to provide support as we expand to other units within this hospital.

View more


user image

Project manager working with Smart Care Facility Platform at Forbes Hospital


Helpful(0)

June 4, 2024

verified
new review

June 4, 2024

care.ai is an excellent partner and their technology solutions support all of our Virtual Nursing requirements.

We utilize care.ai's technology for both our Virtual Nursing and Virtual Monitoring requirements. Our overall implementation has been very successful (phased roll-out still in process) and they have been excellent partners. They are responsive and experts in deploying their technology. We utilize their fixed mounted sensors as well as their mobile 'carts' for virtual monitoring.

View more


A verified Project manager working with Smart Care Facility Platform from a extra small-sized, AMC, ACO hospital.


Helpful(0)

June 4, 2024

verified
new review

June 4, 2024

Camera and Ambient Sensor Platform for the Future

Care a.i. has been forward thinking and an innovation partner that delivers. The ambient sensor platform will change our care delivery model forever.

View more


user image

Executive sponsor working with Smart Care Facility Platform at Virtua Health


Helpful(0)

June 3, 2024

verified
new review

June 3, 2024

The Care AI virtual nursing platform has been a game changer in improving the workflow for nursing and patient care.

The Care AI platform has allowed Augusta Health to utilize technology to improve efficiencies/workflow while improving patient and team member engagement. The CARE AI team has been wornderful during the implementation as well. 

View more


user image

Executive sponsor working with Smart Care Facility Platform at Augusta Health


Helpful(0)

June 3, 2024

verified
new review

June 3, 2024

A great Virtual Care partner!

Care.ai has provided a great Virtual Care product and is always willing to partner with us on enhancement requests to continuously make the product work even better for us.

View more


user image

Executive sponsor working with Smart Care Facility Platform at HCA Healthcare


Helpful(0)

June 3, 2024

verified
new review

June 3, 2024

care.ai team has an amazing product and a wonderful support team.

Care.AI and the platform with virtual nurses has transformed patient care at the bedside.

View more


user image

IT / Technical support working with Smart Care Facility Platform at HCA Healthcare


Helpful(0)

June 3, 2024

verified
new review

June 3, 2024

CareAI for virtual nursing

We are using their products in a one unit pilot providing virtual nursing care like admissions/discharges.

View more


user image

Executive sponsor working with Smart Care Facility Platform at Henry Ford Health


Helpful(0)

June 1, 2024

verified
new review

June 1, 2024

Care AI-seamless processes with unmatched support

The Care AI team partnered with us 9 months ago installing Care AI in 186 hospital rooms. It has been a game changer for our nurses. The continued support from Care AI has not wavered. 

View more


user image

Executive sponsor working with Smart Care Facility Platform at HCA Healthcare


Helpful(0)

June 1, 2024

verified
new review

June 1, 2024

Innovative

This product has decreased administrative burden for front line staff, thereby increasing staff satisfaction and retention. Patient care is enhanced. Satisfaction scores for patients have also increased. Customer support is comprehensive, thoughtful and timely.

Care.ai is highly recommended and appreciated by my team.

View more


user image

Executive sponsor working with Smart Care Facility Platform at National Park Medical Center


Helpful(0)

May 31, 2024

verified
new review

May 31, 2024

Great Organization to Work With

Our organization recently kicked off our virtual nursing model with Care.ai as our partner. Every step of the way they have been great to work with. Recently one of our front-line nurses said that this was the smoothest go live they have ever been a part of!

View more


user image

Eric Wallis

Chief Nurse Executive, Executive sponsor working with Smart Care Facility Platform at Henry Ford Health

Helpful(0)

December 18, 2023

verified

December 18, 2023

Next generation Smart care platform

As part of our decision to implement an enterprise, smart care facility platform, we looked at numerous vendors, and generally grouped them into either legacy technology or next generation technology. The next generation technology group included platforms that were able to compute at the edge as well as offer, ambient intelligence through sensors, other than just an optical camera.

After completing multiple rounds of diligence, we selected Care.ai and have been able to go from signatures to live in our first floor in under 8 weeks.

We have found the platform to be solid, with clean software design that doesn't require recurring driver updates. We give them 4 stars for EHR integration as we now live with Context Aware Linking (CAL) with Epic and are looking forward to see the integration opportunities with Epic Monitor.

Perhaps most important to us is the commitment to co-learning and development that has already occurred in a short period of time. Going down the smart facility journey is not for the faint of heart as there is no cookie cutter playbook. Each health system is going to have different barriers to solve for, so the fact we get access to the Care.ai leadership team to problem solve has been invaluable so far and has been key to our speed to execution.

View more


user image

Tarun Kapoor

Senior Vice President and Chief Digital Transformation Officer, Executive sponsor working with Smart Care Facility Platform at Virtua Health

Helpful(0)

December 11, 2023

verified

December 11, 2023

A more personalized, patient-centric service

Through real-time awareness of the care environment and virtualizing workflows, the virtual care platform reduces the workload on bed-side nurses. This allows nurses to dedicate more time and focus on complex patient care. We’re also benefiting from 24/7 monitoring capabilities that can enhance patient safety and a more personalized, patient-centric service. This is truly the future of healthcare.

View more


user image

Dr. Neal Patel

Chief Informatics Officer, Executive sponsor working with Smart Care Facility Platform at Vanderbilt Health
Helpful(0)

Clients


Filter clients


Type
  • Partner

  • Vendor

  • Health System

  • Other

Explore Related Resources
back to top