Best Consumer Insights Products

Ratings and Reviews Transparency tools enables health systems to publish trusted ratings and reviews from patient experience surveys to their own websites.

Programs designed to help participants develop healthier lifestyles, reinforced through individual and/or shared accountability.

The ability to leverage industry-level trends and data about consumer needs and expectations within a target market to inform competitive positioning, suite of offerings, marketing strategies, and focus areas 

The ability to leverage solicited feedback and indirect information about the comprehensive consumer healthcare journey to understand consumer behaviors and inform opportunities for improving the patient experience within the organization

The ability to leverage reported data about perceptions of the health system brand within local and broader markets, to inform brand positioning & strategy, opportunities for growth or improvement

The ability to integrate market, brand, and experience insights into a unified platform that provides a holistic understanding of the consumer across all touchpoints and enables coordinated strategic action.