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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Conversa
Conversa

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Categories

Solutions

Description

Product Description:
Transform the Way You Deliver Care With Enterprise-Wide Patient Education Create stronger relationships with your patients, members, and consumers by delivering health content and tools people need to manage their health—for every situation and on any device. Get complete, consistent, connected health content solutions for your EMR and in your call centers, care and disease management programs, websites, wearables, and portals.
About Healthwise:
Healthwise builds the world’s best health education and software to help hospitals, health systems, health plans, and care management companies turn care moments into lasting relationships with their patients and members. By empowering people to do as much as they can for themselves, ask for the care they need, and say no to the care they don’t need, Healthwise ensures they and their health care providers can achieve better health outcomes. A nonprofit organization, Healthwise develops unbiased, evidence-based, easy-to-understand health content and delivers it through innovative technology that integrates into clinicians’ workflows, patient journeys, and complex health IT systems. Healthwise is committed to providing up-to-date information and sharing its expertise on game-changing approaches such as behavior change and shared decision making.
Product Description:

Conversa offers an industry leading Automated Virtual Care and Triage™ platform that enables health systems to remotely monitor, analyze and communicate with patients and healthcare consumers at scale—for chronic care, post acute, perioperative, oncology, OBGYN, prevention and wellness, and many other use cases. The platform automates care where possible, identifies at-risk patients and provides digital triage to higher levels of care for those patients when necessary, e.g., phone calls, telehealth, e-visits or scheduling in-person consults.

About Conversa Health:

Conversa is healthcare’s leader in delivering personalized, automated engagement at scale for patients, members, employees, and consumers. With Conversa Connect™, its proprietary patient profiling and health signals engine, and an extensive library of clinically-intelligent engagement programs, Conversa enables healthcare organizations to effectively and efficiently manage patients across the care continuum. Leading health systems, payers, and pharma companies are using Conversa to develop meaningful relationships and drive better health outcomes at scale. To learn more, visit conversahealth.com, follow @ConversaHealth or text HELLO to 77877.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

One View, One Voice

Bring your health education and data together, all in one place. Consistent education across your entire enterprise creates one uniform voice to support a patient-centered standard of care.

Health Education for Today and Tomorrow

Meet today’s patient education requirements, including Meaningful Use, Joint Commission, and PCQ measures. And we’ll identify emerging trends and act quickly, so you’ll keep pace with the education requirements of tomorrow.

Do More Than Check the Box

Seamlessly integrate standards-based health education across HIT systems and platforms. We monitor clinical guidelines and update content whenever a change happens, so you can continually provide up-to-date health information to your patients.

Pediatric use cases:

None provided

Users:

Clinical staff

Description:

Chronic care, post acute, perioperative, oncology, OBGYN, prevention and wellness, COVID and many other use cases. Example: Conversa integrates remote patient monitoring (RPM) and other devices to incorporate vital signs and biometrics into its automated digital pathways where needed. Seeking to care for lung transplant patients better at home to avoid exposure to coronavirus, UCSF integrated a Conversa chat program with a home spirometry kit to detect early signs of declining lung function.

Pediatric use cases:

Pregnancy Support Program Support pregnant women via education, collecting patient concerns, and steering 

to health systems services


First Year Parents Program - Educate on topics that come up at regular appointments, collect health status and concerns, and increase care coordination across health systems

Also Pediatrics programs around obesity, anxiety, depression, nutrition.

Users:

Healthcare consumers on behalf of the Health System, Health Plan

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal, Pop health platform, Home health, Website / public online sources

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal, Pop health platform, Behavioral health

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys

Hardware Compatibility:

Mobile / Tablet (web optimized)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Location, Location, Location

Let’s face it, we’re on our devices all the time. That’s why, in addition to print options, we deliver patient education across mobile, desktop, and video, wherever and whenever it works best.

Go Beyond the Handout

Provide health education for every encounter and at every touchpoint. Whether you’re looking for easy-to-understand patient instructions, engaging videos, or user-tested decision aids, we’ve got every care moment covered.

Empower and Engage

It’s a fact: patients who are more engaged excel in self-management. Help patients succeed in their health goals with health education that’s easy to understand, offered in multiple languages, and crafted to motivate healthy behaviors.

Differentiators vs Competitors:

Get the most out of your Healthwise solution with expert advice, training, and support. We identify new opportunities, help you understand what’s working and where to improve, and know the importance of working closely with you after the sale and implementation.

Differentiators vs EHR Functionality:

CB Insights, technology market intelligence company, issued a new report ranking Conversa Health tops (among 200 companies reviewed) in the “leader” category of its analysis of companies providing artificial intelligence-enabled chatbots for self-triage. Conversa scored highest in CB Insights’ analysis on both “ability to execute” and “market strength.” https://conversahealth.com/automated-self-triage/.


With Conversa Connect™, its proprietary patient profiling and health signals engine, and its extensive library of Virtual Care programs, Conversa enables healthcare organizations to serve automated, personalized doctor-patient conversation experiences around chronic condition management, post-hospital discharge, pre- and post-surgery, medication adherence, consumer health education and lifestyle health coaching.

Differentiators vs Competitors:

More impactful results than others

  • Improved patient satisfaction: 97% of patients feel Amwell-Conversa helps them manage their care
  • Better patient engagement: 87% of patient feel more connected with following their care plan
  • Reducing procedure show rates: Over 70% reduction in colonoscopy no shows
  • Care team satisfaction: 82% of care team members recommend using Amwell-Conversa with their patients
  • Reducing hospital readmission: ~32%+ reduction in readmission rates among Medicare patients
  • Improved treatment adherence: 89% reduction in premature treatment among cancer patients

And more third party validation than other competing companies https://conversahealth.com/best-remote-diagnostics-company/

Keywords

Images

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Videos

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Conversa Overview - Better Conversation. Better Care.

Downloads

https://www.healthwise.org/blog/2-ways-to-increase-patient-engagement.aspx
Conversa Health - Overview.pdf

Alternatives

Company Details

Founded in 1975

Founded in 2014

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