Healthwise for Care Transformation enriches shared decision making between clinicians and patients. Integrated at the point of care in existing electronic health record workflows, clinicians deliver medically reviewed decision aids to patients via emails, patient portals, or mobile apps. Patients are more fully informed through use of the interactive decision aids that clearly explain the risks, benefits, and alternatives for procedures, medications, and treatments. Patients enter their preferences and test their understanding, and their responses are returned to the medical record, giving care teams new visibility to better prepare for upcoming discussions and next steps in the care plan. Robust analytics provide insight about high-impact decisions at both individual and total population levels.

Healthwise builds the world’s best health education and software to help hospitals, health systems, health plans, and care management companies turn care moments into lasting relationships with their patients and members. By empowering people to do as much as they can for themselves, ask for the care they need, and say no to the care they don’t need, Healthwise ensures they and their health care providers can achieve better health outcomes. A nonprofit organization, Healthwise develops unbiased, evidence-based, easy-to-understand health content and delivers it through innovative technology that integrates into clinicians’ workflows, patient journeys, and complex health IT systems. Healthwise is committed to providing up-to-date information and sharing its expertise on game-changing approaches such as behavior change and shared decision making.

Our unique HRA solution uses conditional, dynamic, and conversational questionnaires that are easy to use and understand. Loyal’s comprehensive HRA library consists of 24 HRAs across multi-disciplinary service lines.

• Behavioral Health
• Cardiovascular
• General Health
• Neurology
• Oncology
• Orthopedics
• Pulmonology
• Weight Management

Benefits:

• HRA content stays up-to-date with evolving health science advancements using advanced risk assessment algorithms, clinically validated content, and an industry-recognized scoring system.
• Guide consumers through each step of the HRA process and provide them with evidence-based risk reports and simple next steps.
• Leverage smart exclusion logic to only reach out to patients if appropriate.
• Deploy assessments as customizable landing pages, chat integrations, or Loyal search integrations.
• Track every interaction and get comprehensive reporting to better identify and address gaps in care.

Results:

• Increased conversions up to 5X more than other HRA solutions
• Identifies patient risk levels for more efficient triage and accurate patient provider matching
• Leverages existing patient population data sets for reactivation campaigns, reducing the resources needed for new patient acquisition.

Founded in 2015 in Atlanta, Georgia, Loyal is a healthcare technology company dedicated to enabling a healthier life for all by making care more clear, accessible, efficient, and consistent for patients and the providers they rely on. 

We do this by combining our deep understanding of healthcare consumer intent and clinical taxonomy with a suite of best-in-class patient engagement products, helping patients choose your organization, find your doctors, schedule appointments and re-engage when the time is right. . Beyond that, we can help optimize your systems and improve your relationships with patients, providers, payors, employers, and the broader community, so you can better understand your patients and be able to reach them at the right time in their care journey. Fully implemented, Loyal becomes a central part of your operations,providing actionable insights for the enterprise, supporting a deeper understanding of patient demand, visit inventory, consumer preference and even physician staffing needs. . 

As the preferred platform for improved care utilization, Loyal is used by the nation’s leading healthcare organizations, partnering with 37+ health systems, 490+ hospitals, and 55+ providers from across the U.S. 

Uncover the Voice of Patients With Shared Decision Making

Higher-Quality Decisions

Promote patient and provider satisfaction, reduce inappropriate use, and control costs by guiding people through the process of understanding treatment choices, comparing risks and benefits, and expressing preferences. Everyone wins when patients feel that they’re getting the care that’s right for them.

Putting SDM Into Practice

Enhance clinician communication skills and create consistency throughout your organization by training your care teams using our established and successful approach to shared decision making (SDM).

25 Years of Shared Decision Making Expertise

Generate positive SDM results through clinician adoption, workflow integration, and patient involvement. With tailored training and support, our experts will help you get the most out of your Healthwise solution.

Transform Lives and Improve Outcomes With Behavior Change

Lay the foundation for health behavior change by working with our experts to put a unified and integrated behavior change approach into practice in your workflows and engagement programs. By using our unique tools and methods, your care teams can quickly pinpoint each person’s specific needs and deliver tailored, meaningful interventions. And our health education incorporates proven behavior change techniques—leading to sustainable results for your patients and members, and yielding better outcomes for you.