Imagine if patients could write notes for their doctors. That's exactly what we do.

Allevia is an AI-powered patient intake solution that automates clinical documentation for healthcare providers.

Here's how it works:

1. Mobile Notification: As soon as an appointment is made at the office, the patient will receive a text message, email, or portal notification asking them to fill out a Pre-appointment Questionnaire. Patients can do this on any device, anywhere, any time.

2. AI-Powered Intake: Allevia uses intelligent algorithms to cross reference evidence-based literature with the patient's chief complaint, medical history, and visitation reason to identify the most pertinent clinical questions unique to their presentation.

3. Draft EHR Note: Allevia converts the patient's responses into a draft note directly in your EHR, leaving you with the best door note possible about your patient - _all before ever stepping foot in an exam room._

Infermedica develops a Medical Guidance Platform that enables AI-driven early symptoms assessment, digital triage, and optimized care navigation. At the core of Infermedica’s technologies are its Medical Knowledge Base, Inference Engine and API gateway.

Infermedica’s technologies can be used by healthcare providers, insurers, telemedicine companies, employers, pharma, technology providers, and governments to minimize inappropriate use of medical services, improve patient navigation, and user satisfaction. 

Symptom checking, intake and follow-up features provided by Infermedica’s can be implemented on webpages, mobile apps, patient portals, chatbots, voice agents, call centers, and others. It is possible through API, and our ready-to-use solutions.

Infermedica’s Triage, Intake and Follow-up are suitable for adult and pediatric medical cases.

Patient safety is the main focus of physicians, engineers, and scientists working, side-by-side, at Infermedica. The algorithms use dynamic interview scenarios to calculate the lists of the possible conditions. They analyze the common language, verify combinations of symptoms, and calculate the most probable conditions. Infermedica’s Medical Guidance Platform is certified Class IIb Medical Devices in the EU and compliant with HIPAA and GDPR standards. 

You can also check out Symptomate, our consumer-facing symptom checker. Available for free use on both mobile and web at symptomate.com.

Infermedica is a leading digital health company, specializing in AI-powered solutions for early symptoms assessment, digital triage and care navigation. Through its technology healthcare organizations can introduce solutions for symptoms checking, patient intake, follow-up, call center support and more. Infermedica’s Medical Guidance Platform is a Class IIb Medical Device under the MDR in the European Union, and is developed with the highest standards of quality and data protection, compliant with ISO, HIPAA, GDPR, SOC2.

Infermedica has been adeptly interweaving cutting edge technologies, including AI, LLMs, and NLP, with the proven Medical Knowledge and Inference Engine that lies in the core of its technologies. Those technologies can be accessed through various touchpoints, including web, mobile, call centers, voice agents and chat bots. Infermedica’s solutions achieve 94% of accuracy. 

Infermedica is continuously working on the development of engaging and empathetic solutions, such as agentic AI, that bring medical benefits with full transparency of the underlying medical reasoning and data processing.

Infermedica is used by over 100 healthcare organizations in over 30 countries, including leaders like Allianz Partners, Médis, Microsoft, Teladoc Health, and Sana Kliniken. It is available over 20 languages, and has completed more than 23 million successful health checks to date. 

Infermedica also provides Symptomate, a symptom checker free for individuals wishing to better understand their symptoms.

To learn more, visit www.infermedica.com 

vs. EHR Templates - Templates, although useful on a provider-specific basis, have faced more scrutiny for their role in medical errors and liability. [Studies](https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3797550/) suggest EHR templates are associated with lower quality care, inaccurate documentation, and increased risk of fraud.

vs. Scribes - Although helpful in reducing documentation burdens and increasing productivity in some specialties, medical scribes bring significant fixed costs to an organization. Allevia™ is capable of reducing fixed costs by 90% by decreasing the need for auxiliary transcription personnel while maintaining or exceeding productivity gains compared to scribing services.

vs. Dictation/Transcription - Studies show speech recognition technology used for medical dictation and transcriptionists can have [error rates up to 96% and 58%](https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6203313/), respectively, with most involving clinical information and requiring more time for manual review. Transcription services are associated with significant license fees per provider or difficult-to-account price per line fees, contributing to additional fixed costs and budgeting issues.

vs Portals - Current patient portals face [several limitations](https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4733220/) on the clinical data that can be collected from patients. Allevia™ is not intended to replace portals; instead, think of Allevia™ as a plug-in that enhances a portal's capability to gather clinical precise clinical data by guiding the patient through highly-pertinent clinical questions.

* Preserves Clinical Workflow - Allevia is a 100% patient-facing solution that preserves provider workflow in the best way possible - by not having providers interact with the technology at all.

* The Best Door Note Possible - Allevia provides a draft EHR note _before_ they even see their patient, giving them a "road map" in advance that can be used to develop a higher quality care plan. Additionally, research suggests equipping providers with the patient's unique history beforehand contributes to [higher patient satisfaction](https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4535210/).

* Higher Quality Encounters - Other scribing technologies _still_ require the provider to spend their already-limited amount of time with patients on clinical intake and history taking, which is [associated with _lower patient satisfaction_](https://www.ncbi.nlm.nih.gov/pubmed/8454118). By engaging in clinician-level intake outside of the exam room, Allevia maximizes the quality of the patient-provider encounter by reducing clinical interrogation time, allowing providers to focus consultation time on the tasks that truly drive positive outcomes: shared decision-making, patient education, and the physical exam.

* Device-independent - [Recent reports](http://time.com/5568815/amazon-workers-listen-to-alexa/) suggest private company staff may be listening in on smart speaker conversations and other hardware. Additionally, hardware requirements contribute to significant fixed costs and may pose additional exposure to security risks. Allevia™ is a cloud-based, device-independent web application that provides patients maximal privacy and security within our encrypted, HIPAA-compliant servers accessible only by a limited number of our administrators - not by the big tech companies.

* Unified Branding - We understand the importance of your organization's brand power in the eyes of your patients. That's why we're happy to white-label our system with your organization logo and color scheme.

* No Behavior Changes - Not all patients use voice-based tools - but virtually all interact with touch-based mobile devices every day. Allevia maximizes compliance and usability with a touch-based system that can be done anywhere, any time, and on any device.

Infermedica enriches EHRs by integrating data from its symptom checking and triage functionalities. This ensures more complete, up-to-date, and readily accessible health records for medical professionals.

Furthermore, it streamlines documentation workflows through AI-powered note generation, minimizing administrative tasks while accurately capturing essential patient details for direct EHR integration. It also strengthens clinical decision-making by delivering comprehensive pre-appointment patient insights, encompassing symptoms, risk factors, probable conditions, and recommended care pathways.

• 23,000,000 health checkups completed
• 94% of engine accuracy
• available in 24 languages
• available via API and iframe
• 140.000+ hours of physician's work