OpenBeds® is a state-of-the-art platform that identifies, unifies, and tracks all behavioral health, and specifically substance use treatment inpatient beds, outpatient programs, and social resources to create a single, common network. This cloud-based platform replaces inefficient and less effective manual search, communication and reporting functions, facilitates rapid transfers/referrals and fosters collaboration and coordination among medical and mental health providers, homeless services, and substance use programs. It accomplishes this by providing real-time treatment facility availability, evidence-based therapy offerings, two-way digital provider communication, and data aggregation and analytics. It is highly configurable, allowing both sides of the transaction to conform the platform to existing networks and protocols. The platform and service are fully compliant with federal Health Insurance Portability and Accountability Act (HIPAA) requirements regarding security and confidentiality.

The care.coach avatar is a real-time fusion of human and software intelligence, powered by live, 24x7 staff of care.coach-employed health advocates who can see, hear, and speak with each member through the avatar, and who are guided by software algorithms to implement evidence-based clinical protocols.

Care.coach has developed a customizable platform with capabilities ranging from telemedicine to a 24x7 engaging avatar companion; all of which can be bundled or unbundled to meet the needs of your members across the spectrum of risk. The care.coach video visit solution is an easy to use, provider-led telemedicine app, with an auto-answer option, that requires no intervention from the member to have access to a call from their provider, caregiver or even a group of loved ones. The care.coach avatar solution targets complex members as it blends automation and real human input for a continuous, in-home support system that is trusted and empathic; all through the presence of a virtual companion. The platform utilizes predictive analytics and AI/ML to leverage clinical guidelines and provide health coaching based on personalized conversations and protocols that aim to support individuals to live independently, better self-manage and mitigate healthcare risks. The care.coach platform can incorporate turnkey connectivity with a customized tablet, RPM and EMR integration.

OpenBeds is a closed-loop referral network that provides real-time information on available treatment resources to speed access to care, foster better collaboration and coordination and improve outcomes.

With care.coach digital solutions, we help care providers and health insurers improve health outcomes & general wellbeing by delivering the future of AI, today.