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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Sonitor Sense RTLS
Sonitor Sense RTLS

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Categories

Solutions

Description

Product Description:
Sonitor Sense is a flexible, open integration Real-Time Location System (RTLS) that combines our proprietary High Definition Ultrasound technology with Wi-Fi and low frequency (LF). This allows us to deliver a completely scalable solution that supports a broad range of applications - now and into the future.The Sense technology platform consists of Sonitor’s Quad-LT™ (Location Transmitters), Gateways, SenseVIEW™, SmartTags™, SmartTag Minis™ and SmartBadges™.
About Sonitor Technologies, Inc.:
Sonitor Technologies is the only Real Time Locating System (RTLS) vendor to offer a truly tiered resolution RTLS solution that combines area, room and sub-room accuracy in one platform. A wireless, battery powered infrastructure gives the lowest Total Cost of Ownership (TCO) and at the same time offers the fastest return on investment. This, combined with unparalleled robustness and reliability, makes Sonitor the obvious choice for organizations looking for an RTLS technology partner for equipment tracking, nurse call, workflow and more.
Product Description:

The only AI voice agent capable of safely handling nurse-line and clinical symptom calls using the same trusted triage protocols used nationally.

This intelligent voice AI automates top call drivers—symptoms, scheduling, registration, reminders, gap closure—with warm, conversational guidance and structured handoffs to RNs or agents when needed.

Why Clearstep is chosen:

  • Handles 30–60% of call volume safely before a human ever picks up
  • Shortens queues during peak hours and reduces abandonment
  • Decreases labor costs while preserving clinical quality
  • Speeds RN workflows with call summaries + structured handoffs
  • Built with leadership from the co-author of Schmitt-Thompson protocols

Solves: overwhelmed call centers, staffing shortages, long hold times, inconsistent nurse triage.

About Clearstep:

Clearstep is the most widely implemented agentic AI platform for patient access and capacity optimization in U.S. health systems. Built on Dr. Barton Schmitt’s nationally trusted clinical triage protocols, Clearstep delivers >95% accuracy, transparent and explainable decisioning, and the strongest clinical rigor of any AI-powered triage or navigation solution on the market.

Clearstep partners with leading health systems—including HCA Healthcare, Ochsner Health, Mount Sinai Health System, Novant Health, Tufts Medicine, and Baylor Scott & White—to solve their most urgent access and operations challenges: misrouted care, overwhelmed call centers, fragmented digital entry points, and underused provider and facility capacity.

Through its Smart Care Routing™ platform, Clearstep removes the friction, waste, and variability that keep patients from reaching the right care and keep health systems from using their resources effectively.

By powering every digital and phone front door with AI agents that triage, navigate, schedule, intake, and support call center workflows, Clearstep delivers a seamless, guided patient experience—while unlocking millions in operational efficiency through smarter, data-driven utilization of clinical and facility capacity.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Asset Tracking, Staff Duress, Nurse call automation, Work Flow efficiency, Wayfinding, Patient elopement, Environmental Monitoring  

Pediatric use cases:

Patient elopement

Users:

Nursing, Biomed, Environmental Services, Analytics

Description:

We white-labeled and fully-configured a COVID-19 screener to the care access points (hospitals, telemedicine providers, nurse hotlines, and at-home resources of a 17-hospital system (reach out to learn specifics). A COVID-alert message on the home page routes users to the option to screen their symptoms for risk of infection and presentation of system-wide care options. The entire process of whitelabeling, configuring, implementing, testing, and going live was complete in 5 business days.

Pediatric use cases:

Clearstep's virtual triage platform is able to route >99% of adult and pediatric chief complaints towards their evidence-based next step.

Users:

Once live, an e-mail campaign was sent out to 650,000 residents in the areas surrounding the system to inform them that they could screen their symptoms. The email achieved the highest engagement rates of any mailer ever (3x higher email open rate and click-through rates). The COVID screener was used 30,000 times in the first three days.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner, Meditech

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

None provided

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Point Click Care

Hardware Compatibility:

None provided

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Guaranteed 50% less infrastructure devices than other High-resolution locating solutions, which means lower cost.

Differentiators vs EHR Functionality:
Clearstep marries disparate data sets that exist in various locations within the system. We take the responsibility to marry clinical content, provider directories, insurance & eligibility information, claims data, and scheduling systems so that your system's teams do not have to. Clearstep is ready-made and fully-supported by our development team.platform that is customizable to your health system's specific resources. Clearstep's business solution package also offers patient targeting to ensure that patients searching specific symptoms within a health system's geography are routed into that system via a seamless, effortless, already-built user experience.
Differentiators vs Competitors:
Clearstep is the only solution providing an end-to-end user experience that guides patients through all aspects of booking care. Our symptom checker is powered by the most accurate triage, diagnostic, and home care content available and is derived off content that is already used in 95% of nurse call centers in the country. Clearstep uniquely offers a natural language processing engine that can handle free-text descriptions of an individual's chief complaint. In addition to featuring the most accurate content available, Clearstep's digital dialog asks the least number of questions as compared to competitor platforms and provides a single next-best step. Competitors often provide multiple possible causes and next steps that reduce clarity for the end-user's next step.

Keywords

Images

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Videos

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Downloads

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Alternatives

Company Details

Founded in 2018

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