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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Benefit Screening
Benefit Screening

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Categories

Solutions

Description

Product Description:
We know reaching out for help isn’t easy for patients. That’s why Advocatia makes the process of finding the coverage and resources available as simple as possible through our powerful technology and proven processes that connect patients and their families with the right national, local, and hospital programs or affordable health insurance options. Unlike full-service revenue cycle management companies that offer a broad spectrum of services, Advocatia has established deep experience and an in-depth understanding around complex specialty benefits and financial assistance enrollment. We know the programs. We know how to identify those who qualify. And we know how to get them enrollment as quickly and efficiently as possible. The Advocatia Benefit Screening solution combines a powerful screening tool the uncovers all potential programs available to the patient with an engaging communication tool called Benefit Text that streamlines the processes, eliminates unnecessary follow-up appointments, and removes the friction when communicating with patients. By ensuring each patient has the coverage they qualify for, we reduce uncompensated care, decrease bad debt, improve performance, and help hospitals reach their financial goals. Whether we arm a hospital’s team or deploy ours, Advocatia streamlines the intake process and makes the financial assistance experience more efficient for the hospital and for their patients. At the core of our solutions is a state-of-the-art technology that ensures all eligible individuals receive the health coverage they qualify for, including Federal programs such as Medicaid, CHIP, SNAP, programs through the Health Exchange Marketplace, and other state, local and hospital-specific resources.
About Advocatia Solutions, Inc.:
More than $20 Billion of annual uncompensated care provided by hospitals could have been recovered through financial assistance programs. Advocatia dramatically impacts uncompensated care for hospitals by removing financial barriers for their patients. Advocatia’s proprietary algorithms help identify resources and enroll individuals in programs and low-cost healthcare insurance, so they are prepared when they need it and no longer have to delay care. At the core of our program is a state-of-the-art technology that ensures all eligible individuals receive the coverage they are qualified for including Medicaid, CHIP, SNAP, programs through the Health Exchange Marketplace, and other state and local resources. Whether we arm your team or deploy ours, Advocatia streamlines the intake process and makes the financial assistance experience more efficient. By empowering their team and their patients with Advocatia, hospitals dramatically reduce their bad debt, increase reimbursement, and improve their patient experience.
Product Description:

rater8 is the healthcare industry's top-rated reputation management solution, helping hospitals and healthcare systems build robust, balanced online reputations across the top healthcare review sites, including Google, Healthgrades, Vitals, and more. Effortlessly cultivate 5-star patient reviews, gather real-time patient feedback, and drive new patients through the door — all without lifting a finger.

About rater8:

Outshine your competition with a perfect online reputation powered by rater8, the leader in healthcare reputation management. Hospitals and health systems use rater8 to automate patient feedback, gain real-time insights into operations, and grow 5-star reviews across Google, Healthgrades, Vitals, Facebook, and WebMD for all of their doctors and locations.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Advocatia's platform is most commonly used by providers who provide Medicaid and charity care screening and enrollment by internal resources. Additionally, Advocatia can provide resources for primary or secondary enrollments. 

Pediatric use cases:

Our platform can assist families who are enrolling in benefits, such as Medicaid, charity care, C.H.I.P. etc.

Users:

Financial counselors, advocates, and patients. 

Description:

Enhancing Patient Experience

  • Objective: Improve patient satisfaction and overall experience through real-time feedback.
  • Scenario: A multi-specialty clinic wants to enhance patient experience across its various departments.
  • Activation: rater8 sends post-visit surveys to patients via email/SMS.
  • Outcome: The clinic receives instant feedback on patient satisfaction, identifies areas needing improvement, and implements changes, resulting in higher patient satisfaction scores and increased patient retention.

Managing Online Reputation

  • Objective: Strengthen online presence and reputation through positive reviews.
  • Scenario: A small dermatology practice wants to improve its online reviews to attract more patients.
  • Activation: rater8’s platform prompts satisfied patients to leave positive reviews on platforms like Google, Vitals, and Healthgrades.
  • Outcome: The practice sees a significant increase in positive reviews, leading to improved online reputation, higher search engine rankings, and an influx of new patients.

Tracking and Improving Provider Performance

  • Objective: Monitor and enhance provider performance using patient feedback.
  • Scenario: A hospital aims to ensure consistent, high-quality care across all its providers.
  • Activation: rater8 collects patient feedback on individual providers and generates performance and benchmarking reports.
  • Outcome: The hospital identifies high-performing providers and those needing improvement, provides targeted training, and ultimately improves the overall quality of care.
Pediatric use cases:

Real-Time Feedback Collection

  • Objective: Improve the overall experience for pediatric patients and their parents through real-time feedback and targeted improvements.
  • Scenario: A mid-sized pediatric practice wants to enhance patient and parent satisfaction, ensuring that visits are smooth, communication is clear, and the care provided is of the highest quality.
  • Activation: Send automated surveys via email or SMS to parents shortly after the appointment to capture detailed feedback about their experience.
  • Outcome: The practice receives real-time feedback, enabling quick adjustments to improve the overall patient and parent experience.
Users:
  • Healthcare providers (Doctors, Specialists, Nurses)
  • Practice Managers and Administrators
  • Patient Experience Coordinators
  • Reception and Front Desk Staff

EHR Integrations

Integrations:

Acute care EMR, Patient portal, Community based organizations, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

None provided

Integrations:

None provided

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:
  • End-to-end enrollment platform
  • Available in 72 languages
  • Programmed for all 50 states
  • Automated application completion and submission

Differentiators vs Competitors:
  • End-to-end enrollment platform
  • Screen for over 1000 unique programs
  • Live in over 200 hospitals
Differentiators vs EHR Functionality:
  • Patient feedback and reputation management
  • Integrated surveys and analytics
  • Automated review requests
  • Detailed reporting and insights
  • Award-winning customer service, dedicated account manager, ongoing technical support
Differentiators vs Competitors:
  • 30-day free trial
  • Healthcare-specific solutions
  • Integrations with 100+ EMR systems
  • Automated, goal-based review builder
  • Hands-free activation
  • Award-winning customer service, dedicated account manager, ongoing technical support
  • Provider-based pricing model
  • Real-time patient feedback (29% response rate)
  • Robust reporting and benchmarking (16 million data points)

Health Equity

Keywords

Images

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SOC 2.jpg

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rater8 Analytics Dashboard

Videos

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MichaelPodcast_LauraRobbins (1).mp4

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rater8 Explainer Video

Downloads

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WakeMed Case Study - Approved.pdf
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rater8 Client Success Story - Major Health Partners

Alternatives

Company Details

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