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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Playback Health
Playback Health
m.Care
m.Care

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Categories

Solutions

Description

Product Description:

Playback Health is a software technology company that builds, deploys, and scales secure mobile solutions to help providers more effectively deliver medical information and care instructions to patients, their families, and other care providers. Playback's SaaS platform helps promote a communication-first strategy that allows healthcare organizations to leverage their EMRs, patient portals, and other systems of record to add value, empathy, and engagement at every level. 

About Playback Health:

Playback Health is a digital health company focused on provider to patient communications. Playback Health's platform allows clinicians to memorialize and summarize medical conversations using digital and AI. The platform can record conversations between physicians and patients using video, audio, and screen recording. Recordings are shared with patients and family members digitally which allows them to review, share and understand like never before. Providers can turn those recordings into EMR ready SOAP notes. The end results are improved HCAHPS and outcomes for patients, and 10 -15 minutes per patient in time savings for physicians, directly improving burnout. 

Product Description:
LifeScience Technologies has developed a remote patient engagement platform called m.Care. The Patient Engagement mobile app has over 60 separate, yet integrated, software applets that run on smart phones and tablets. Applications include tracking for physical activity, nutrition, medication adherence, and monitoring of key vital signs. Additional applets also capture videos and photographs, provide education, gamification, and much more. We integrate with fitness and Bluetooth-enabled devices and most applets use voice recognition, providing significant flexibility and utilization for the end user. Hospitals are free to pick and choose which applets they would like to use to manage the needs of a specific patient or group of patients. These applets communicate with our servers and the resulting data allows hospitals and medical professionals to better monitor, manage and communicate with a specific patient population, such as patients with a particular disease, chronically ill patients or discharged patients who have had major surgery. The intent is to improve overall outcomes by showing, on a “real-time” basis, whether a patient is improving or regressing after they are outside of the hospital’s direct care. This will also assist in reducing potential CMS readmission penalties. The back-end system is an extensive, web-based, Care Coordinator Portal, complete with an easily configurable alert and task management system, as well as dashboards for monitoring the assigned patient population. The platform uses data analytics and predictive modeling to proactively manage a targeted patient population. In summary, m.Care is a virtual care platform for remote patient monitoring and patient engagement.
About m.Care:

m.Care is powering virtual care programs at leading, innovative healthcare systems across the U.S. These healthcare systems, including OSF Healthcare, serve thousands of at-home patients utilizing the predictive and proactive technology created by m.Care. m.Care is a patient-centric, client-focused solution for patient engagement. Dedicated to improving patient outcomes, while lowering the cost of healthcare delivery, m.Care empowers individuals to take responsibility for their own health care, while providing the care team with insight into the patients assigned to their care. m.Care believes the growing demands being placed on health care providers can best be addressed by merging state-of-the-art technologies with the specific needs of the clinical community. Our experience shows that a good “partnering” relationship is the best way to respond to those demands. You will find m.Care to be a very good partner.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Playback integrates with provider ADT feed to automatically and intelligently connect patients, care providers, and families via text, email or in-app notifications. Easy and secure authentication protects PHI and provide easy access to care instructions, anytime and anywhere.

Providers are able to create patient specific care instructions with context using audio, video and messaging. Links to internal content libraries to share reusable digital assets such as welcome videos or care instructions based upon diagnosis and care journey. Intelligent AI allows patient conversations, film reviews and dictations to be easily recorded and immediately transcribed and translated into EMR-ready medical notes.

Playback Health provides direct Customer Support for providers, patients, and family members.

Platform analytics focus on User/Usage analytics to understand who and how users engage with Playback Health.

Playback Health has been shown to improve the communication, adherence and patient understanding challenges in Oncology. By recording the conversations at the point of care, transcribing them, summarizing them for the patient and sharing that information with patients and loved ones, we provide a great alternative to Oncology Navigation.

Care givers can be added to the playback platform to gain access to important information about the patient's treatment.

Use Cases

Description:

We use non-intrusive automation across the patient journey to send relevant messages to patients, families, and caregivers. Playback sends notifications via email, SMS, mobile phone, platform app, and hospital devices like a Zebra phone. Links open to shared multimedia care instructions and other medical information such as lab results, medical images, and discharge instructions, and may include video film reviews explaining diagnosis and care or educational and explanatory material.

Pediatric use cases:

Playback effectively serves any clinical situation that requires patient education and engagement. Pediatrics benefits with Playback Health because medical information and care instructiions are memorialized and shared with all family members simultaneously, whereever they are and whenever its needed most---automaticately transcribed and translated to ensure healthcare literacy.

Users:

Clinicians, Care teams, Patients, Family, and external caregivers. 

Description:

Chronic care management

Pre- and Post- procedure engagement and monitoring


Pediatric use cases:

Pediatric Use Cases: - Single ventricle - Pediatric asthma - Transplants - Kidney disease

Users:

Patients and Care Team Members

EHR Integrations

Integrations:

Acute care EMR, Ancillary EMR, Patient portal, ADT, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Allscripts, Cerner, Epic, Meditech

Hardware Compatibility:

Desktop, Mobile / Tablet (native app), Mobile / Tablet (web optimized), Other

Integrations:

Ambulatory EMR, Patient portal, ADT

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, athena, McKesson

Hardware Compatibility:

Desktop, Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Playback Health brings video, audio and screen recording into the communicaiton process so that all stakeholders are able to hear and share care information in a language they understand. Playback uses powerful automation and AI to convert patient conversations, film reviews and audio dictation into an EMR-ready medical notes saving clinician's time while delivering exceptional patient experience. 

Differentiators vs Competitors:

Playback focuses on the doctor patient conversation to ensure all stakeholders hear and understand care instructions, anytime and anywhere. No other platform is able to marry up the discharge instruction with an audio recording to reduce communication error, save clinicians time, and boost HCAHPS scores.

Differentiators vs EHR Functionality:
Proven and available today
Differentiators vs Competitors:
Configurable monitoring plans by patient type Device neutral - support over 160 Bluetooth medical devices Supports voice recognition Data ownership, access and availability AI engine/Predictive modeling

Keywords

Images

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Videos

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Company Details

Founded in 2018

Founded in 2012

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