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Description
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Clients
Use cases
EHR integrations
Client types
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Lumeon Conductor
Lumeon Conductor

0 review

Categories

Solutions

Description

Product Description:

Lumeon is the leading enterprise grade Care Orchestration with proven ROI and results delivered in the OR, Inpatient and Ambulatory settings. The solution unburdens the care team and has demonstrated care team productivity increases of 130% at the same time as increasing care team and patient satisfaction.

Lumeon's expert advisory team partners with leading health systems to enable them to do more with less, while supporting them in their journey towards digital transformation.

With specific solutions and best practices developed for problems such as eliminating delays and cancellations to the OR, reducing variability in LOS, and ensuring proactive and personalized population health programs the scale, Lumeon is the only solution that can meet you where you are today and for the future.

About Lumeon:

Lumeon believes that care better orchestrated is care better delivered. We make coordinating care easier, more efficient, and effective by integrating with your real-time data, applying clinical knowledge, and employing intelligent automation to individualize the care of every patient - at scale. Our customers use Lumeon to tackle healthcare's biggest challenges, including workforce issues, pressures to decrease cost, and revenue generation.

Product Description:

Incubated at Providence, Praia Health orchestrates digital interactions and disconnected point solutions, creating a cohesive experience for consumers spanning both clinical and nonclinical interactions that influence health outcomes. These experiences can be accessed through a single set of account credentials tied to an authenticated user’s personalized profile. Following in the footsteps of other consumer-driven industries, Praia unlocks digital transformation for health systems by managing the heavy lifting and custom integrations required for a frictionless consumer experience. Praia provides health systems with a platform to connect disparate digital programs, services, and tools, allowing them to deliver a more personalized experience, increase conversion rates, and drive system loyalty.

About Praia Health:

Praia Health is the first consumer experience orchestration platform for healthcare, revolutionizing the way health systems engage and retain patients. Incubated at Providence, Praia Health orchestrates digital interactions and disconnected point solutions, creating a cohesive experience for consumers spanning both clinical and nonclinical interactions that influence health outcomes. These experiences can be accessed through a single set of account credentials tied to an authenticated user’s personalized profile. Following in the footsteps of other consumer-driven industries, Praia unlocks digital transformation for health systems by managing the heavy lifting and custom integrations required for a frictionless consumer experience. Praia provides health systems with a platform to connect disparate digital programs, services, and tools, allowing them to deliver a more personalized experience, increase conversion rates, and drive system loyalty.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Lumeon enables care teams to create virtual command centers that transform the efficiency of service lines including surgery, discharge planning and ambulatory care. By intercepting patients in flight in the EHR, then applying clinical automation, Lumeon can redirect suitable cases into the command center and provide automation to ensure that best practices are scaled across your entire system, enabling your care team to do more with what they have and personalizing the care delivered to each patient at enterprise scale.

Pediatric use cases:

Lumeon enables pediatric providers to tailor their automations and process to their specific needs, reflecting the specific personalizations required of their patients and families.

Users:

Nurses, Providers, Navigators, Care coordinations, Care Managers

Description:

With over 40 use cases launched or in development, Praia strives to create specific ways consumers needs are met by orchestrating how health is organized specific to people needs. Our categories include:

  • Care Delivery
  • Population Health
  • Access & Navigation
  • Patient Experience
  • Marketing
  • Clinical Trials & Research
  • Health Plan
  • Care at Home
  • Wellness
  • Revenue Cycle
  • New Business Offerings (e.g. Concierge)

Pediatric use cases:

None provided

Users:

Health consumers, patients

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal, ADT, Access +/or revenue cycle, Website / public online sources

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner

Hardware Compatibility:

None provided

Integrations:

Patient portal

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner

Hardware Compatibility:

Not applicable

Client Types

Differentiators

Differentiators vs EHR Functionality:

What Lumeon is doing that is different is:

  • Actively changing the patient’s journey based on real time data from multiple sources. This personalization is the key to the value. The EMR will help make checklists and advise, but it will be the same checklists for every patient
  • Linking up multiple parts of the EMR into a single journey - even within Epic, there are multiple expected dates of discharge stored, for example, depending on which module you’re using. Lumeon creates a single plan for the patient, not 4 depending on which module you’re using
  • Lumeon is more than just software, we bring best practice advice and content that allows you to make progress fast
  • Lumeon can be modified and adjusted on the fly without risking your EHR installation. This independence allows you to move a lot faster than if you’re just using the EHR
Differentiators vs Competitors:

Lumeon is the glue that orchestrates multiple systems, technologies and processes together to enable you to delivery the best care to your patients across your system, rather than being constrained by the capabilities of one.

Lumeon's competitors tend to be point solution technologies that end up creating more fragmentation rather than taking it away. Lumeon is the only enterprise grade solution that delivers across the inpatient and ambualtory settings in a single HiTrust certified platform.

Differentiators vs EHR Functionality:
  • Patient portals focus only on EMR-based interactions, while over 50% of a consumer’s journey happens outside the EMR. Praia connects and activates services across and beyond the EMR, giving consumers one seamless digital entry point to everything your health system offers.
  • Patient portals don’t leverage non-clinical data (like interests, preferences, behavior, social needs) to tailor the consumer experience. Praia’s consumer profile and orchestration layer use clinical and non-clinical data to personalize content, offers, and services in real time for a true “n of 1” experience.
  • Patient portals make it costly and complex to integrate 3rd-party tools like virtual visits, bill pay, or community resources. Praia offers a plug-and-play integration framework that reduces IT lift, accelerates deployment/use cases, minimizes costs, and unifies third-party tools into the experience.
  • Patient portals do not allow health systems to customize their portal instance beyond the front-end user experience. All portal users see the same static experience — regardless of who they are or what they need. Praia delivers dynamic, personalized experiences based on user identity, behavior, and context, so the right people see the right content, services, and calls to action at the right time.
  • Patient portals control identity and do not allow for federated ID across systems or digital touchpoints. Praia acts as the identity layer across your digital ecosystem, giving you control over login, data federation, and cross-channel personalization — while still integrating seamlessly with the EMR.
  • Patient portals ds not easily share data or functionality with other digital platforms. Praia acts as a unifying layer across the digital front door, coordinating identity, data, and design across EMR and non-EMR systems for a seamless experience.
  • Patient portals are built for access, not activation. They don’t drive transactions, loyalty, or strategic growth. Praia transforms your digital front door into a strategic growth channel, increasing conversion, retention, and revenue by orchestrating the right experiences at the right time.
Differentiators vs Competitors:
  • The first and only consumer experience platform built within a health system and proven with millions of patients in a short 3 years.
  • The only platform that gives a full view of how a consumer interacts with a health system before, during, and in between visits. (We have the patents and data to prove it.)
  • The most frictionless consumer experience in healthcare, creating greater value across all of your patient facing tools.
  • The most cost effective and efficient orchestration platform to deploy new use cases and point solutions.

Keywords

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Orchestrating Consumer Experiences

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Company Details

Founded in 2005

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