Mend is an enterprise patient engagement platform that offers easy patient intake & communications, custom in-office and virtual care workflows, and seamless telehealth - optimized with AI.

AristaMD offers its clients unique tools for facilitating electronic consultations, often called eConsults and in-network specialist referrals that offer great value and rapid ROI, typically within 30 days of the rollout. eConsults enable higher-level care at a lower cost than the traditional delivery model. 

Health systems access AristaMD's platform to improve workforce efficiency while reducing costs. This interoperable platform can be used alone or integrated with any EHR without disrupting a hospital's clinical workflow. AristaMD offers a team of Registered Nurse Navigators (RNNs) to support the implementation and ongoing routing of eConsults. Using a secure, HIPAA-compliant platform, RNNs identify referral and follow-up requests that are appropriate for eConsult, route these requests to the appropriate specialist and return the recommendations to the patient's primary care provider for treatment.  

eConsult services are typically used by health systems to lower readmission rates and manage emergency department and discharge follow-up.

• Training and launch are typically achieved in less than 30 days
• ROI achieve within 30 days of launch
• Minimal IT support for the launch and usage of the platform
• Reduces referral routing and follow-up burden for hospital 
• eConsult management is available using AristaMD's Registered Nurse Navigators via a secure, HIPAA-compliant platform.
• System agnostic/interoperable
• EHR Integration is available but not required
• Use your specialists or the AristaMD panel to respond to eConsults

• High-quality eConsults that replace 70% of the need for face-to-face specialist visits 
• Quality monitoring based on KPIs defined by clients - new diagnosis, influenced care plan, replaced visits, cost savings, etc.
• Asynchronous consultation using the patient's case history (compared to curbside consultation with no PHI) results in better diagnosis and treatment recommendations
• Partnered with national health insurance providers (BCBS, Cigna, UHC, etc.).
• Licensed specialists are available to support Medicaid and Medicare use cases. 
• 10+ years in operation