As the complexity of patients requiring hospital care increases, the need for dedicated clinicians to oversee their management can be addressed by Avel eCare hospitalist services. On call 24/7, Avel board-certified hospitalists and registered nurses are available to assist local care teams with the management of complex medical and surgical patients who are 18 years and older.

From evaluating changes in health status and improving efficiency and timeliness of care to increasing admissions and reducing burnout among staff, Avel eCare Hospitalist can be configured to suit needs of a wide array of hospitals and health systems.

Since the launch of Avel eCare Hospitalist in 2017, Avel has:

• Reduced the number of times that local providers had to come in while on call or working in the clinic by 90 percent
• Averaged less than 10 minutes in wait time for patients

Playback Health is a software technology company that builds, deploys, and scales secure mobile solutions to help providers more effectively deliver medical information and care instructions to patients, their families, and other care providers. Playback's SaaS platform helps promote a communication-first strategy that allows healthcare organizations to leverage their EMRs, patient portals, and other systems of record to add value, empathy, and engagement at every level. 

Playback Health is a digital health company focused on provider to patient communications. Playback Health's platform allows clinicians to memorialize and summarize medical conversations using digital and AI. The platform can record conversations between physicians and patients using video, audio, and screen recording. Recordings are shared with patients and family members digitally which allows them to review, share and understand like never before. Providers can turn those recordings into EMR ready SOAP notes. The end results are improved HCAHPS and outcomes for patients, and 10 -15 minutes per patient in time savings for physicians, directly improving burnout. 

Partner sites receive a mobile cart equipped with everything needed for an Avel eCare Hospitalist virtual visit. The cart and its accompanying technology were intentionally designed to be convenient, user-friendly and secure so that local care teams can easily transfer it from room to room.

1. The Avel team implements secure, interactive, high-definition video and audio equipment and software into the facility and trains staff
2. When providers need hospitalist assistance, they simply call to connect 24/7/365 with our team, who respond immediately from our virtual hospital hub
3. Avel staff clarifies what level of support is being requested and can help with as much or as little as needed

Although the Avel team becomes part of the local medical staff, credentialed and privileged to direct patient care, they don’t replace the bedside team. Instead, Avel collaborates with and supplements the team in order to provide the best possible care for patients

Playback Health brings video, audio and screen recording into the communicaiton process so that all stakeholders are able to hear and share care information in a language they understand. Playback uses powerful automation and AI to convert patient conversations, film reviews and audio dictation into an EMR-ready medical notes saving clinician's time while delivering exceptional patient experience. 

Playback focuses on the doctor patient conversation to ensure all stakeholders hear and understand care instructions, anytime and anywhere. No other platform is able to marry up the discharge instruction with an audio recording to reduce communication error, save clinicians time, and boost HCAHPS scores.