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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Avel eCare ICU
Avel eCare ICU

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Playback Health
Playback Health

Categories

Solutions

Description

Product Description:

Across the country, hospital intensive care units admit more than 5 million critically ill patients. When these units are staffed by intensivists, lengths of stay and costs (estimated at $13 million annually) are reduced.

Although there are significant benefits to intensivist-led intervention and care, coverage continues to be an ongoing challenge, a challenge addressed by Avel eCare ICU. Utilizing innovative remote monitoring technology, Avel’s credentialed and privileged intensivists provide ongoing remote monitoring, immediate intervention, and on-demand consultation to help ICU teams respond faster when a critical change occurs.

Facilities with Avel eCare ICU services improve the use of evidence-based medicine, reduce staff burnout thanks to 24/7 monitoring, reduce rates of complications and mortality, and reduce transfers which deliver an economic boost to both the facility and the local community.

During the last 12 months, Avel eCare ICU has had the following impact:

  • 203 lives saved
  • $11.2 million in costs saved
  • 7,000 less days on the ICU through faster response times to complications
About Avera eCare:
Avera eCARE® is a national leader in virtual health care with a proven 25-year record in visionary thinking. We’re using innovation to find new ways to connect our specialty care providers to health systems — both large and small.
Product Description:

Playback Health is a software technology company that builds, deploys, and scales secure mobile solutions to help providers more effectively deliver medical information and care instructions to patients, their families, and other care providers. Playback's SaaS platform helps promote a communication-first strategy that allows healthcare organizations to leverage their EMRs, patient portals, and other systems of record to add value, empathy, and engagement at every level. 

About Playback Health:

Playback Health is a digital health company focused on provider to patient communications. Playback Health's platform allows clinicians to memorialize and summarize medical conversations using digital and AI. The platform can record conversations between physicians and patients using video, audio, and screen recording. Recordings are shared with patients and family members digitally which allows them to review, share and understand like never before. Providers can turn those recordings into EMR ready SOAP notes. The end results are improved HCAHPS and outcomes for patients, and 10 -15 minutes per patient in time savings for physicians, directly improving burnout. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Playback integrates with provider ADT feed to automatically and intelligently connect patients, care providers, and families via text, email or in-app notifications. Easy and secure authentication protects PHI and provide easy access to care instructions, anytime and anywhere.

Providers are able to create patient specific care instructions with context using audio, video and messaging. Links to internal content libraries to share reusable digital assets such as welcome videos or care instructions based upon diagnosis and care journey. Intelligent AI allows patient conversations, film reviews and dictations to be easily recorded and immediately transcribed and translated into EMR-ready medical notes.

Playback Health provides direct Customer Support for providers, patients, and family members.

Platform analytics focus on User/Usage analytics to understand who and how users engage with Playback Health.

Playback Health has been shown to improve the communication, adherence and patient understanding challenges in Oncology. By recording the conversations at the point of care, transcribing them, summarizing them for the patient and sharing that information with patients and loved ones, we provide a great alternative to Oncology Navigation.

Care givers can be added to the playback platform to gain access to important information about the patient's treatment.

Use Cases

Description:

Services

Count on Avel eCare ICU for the ongoing monitoring, on-demand consultation and immediate intervention that hospitals need for critically ill patients.

Avel’s interactive video, decision-support software and remote monitoring technology allow the ICU critical care team to monitor trends in patients’ vital signs. Meanwhile, sophisticated predictive analytics recognize and alert to subtle changes in patient status – allowing local care teams to respond faster when a critical change occurs.

While Avel eCare ICU doesn’t replace bedside resources, it does support local teams with:

  • 24/7 immediate access to board-certified intensivists and medical professionals
  • Continuous monitoring of patients
  • Early intervention with physiological and lab changes
  • Predictive analytics for proactive medicine
  • Post-consult analysis for continuous quality improvement
  • Rigorous adherence to evidence-based medicine

Avel intensivists become credentialed and privileged at originating facilities, which also allows them to provide orders and care for patients as needed.

How It Works

  1. The Avel team implements monitoring software and hardware into ICU rooms
  2. Once patients are admitted to the ICU, they receive around-the-clock monitoring from Avel eCare ICU’s board-certified intensivists and seasoned critical care nurses. Avel eCare ICU clinicians remotely view real-time patient information such as cardiac monitors, lab results, medications and care notes via electronic medical record interfaces and technology integration
  3. The Avel team performs rounds on every patient, ensuring adherence with evidence-based care bundles like sepsis, ventilator weaning protocols, DVT prophylaxis and stress ulcer prophylaxis
  4. The Avel team collaborates with originating site’s ICU team to assess patients and communicate interactively through high-definition video
  5. For additional support, advanced video technology allows Avel eCare ICU clinicians to see close-up views of patient indicators like pupil size, skin color and settings on patient-support devices
  6. Any change in the patient’s status notifies the Avel eCare ICU team and prompts them to review and respond to the patient’s new status
  7. The team will then alert bedside staff of any potential change that may require medical intervention to avoid any adverse health problems
Pediatric use cases:

None provided

Users:

ICU staff

Description:

We use non-intrusive automation across the patient journey to send relevant messages to patients, families, and caregivers. Playback sends notifications via email, SMS, mobile phone, platform app, and hospital devices like a Zebra phone. Links open to shared multimedia care instructions and other medical information such as lab results, medical images, and discharge instructions, and may include video film reviews explaining diagnosis and care or educational and explanatory material.

Pediatric use cases:

Playback effectively serves any clinical situation that requires patient education and engagement. Pediatrics benefits with Playback Health because medical information and care instructiions are memorialized and shared with all family members simultaneously, whereever they are and whenever its needed most---automaticately transcribed and translated to ensure healthcare literacy.

Users:

Clinicians, Care teams, Patients, Family, and external caregivers. 

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ancillary EMR, Patient portal, ADT, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Allscripts, Cerner, Epic, Meditech

Hardware Compatibility:

Desktop, Mobile / Tablet (native app), Mobile / Tablet (web optimized), Other

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Avel eCare ICU equips facilities with the support and expertise needed to achieve better outcomes for patients, improved ICU throughput and better support for staff. Avel eCare ICU can help:

  • Improve the use of evidence-based medicine
  • Increase confidence among patients and families with the high level of care available
  • Offer 24/7 support for staff which reduces burnout, increases retention and improves recruitment
  • Reduce ICU and hospital length of stay (LOS)
  • Reduce rates of complications and mortality
  • Reduce transfers, delivering an economic boost to your facility and community
Differentiators vs EHR Functionality:

Playback Health brings video, audio and screen recording into the communicaiton process so that all stakeholders are able to hear and share care information in a language they understand. Playback uses powerful automation and AI to convert patient conversations, film reviews and audio dictation into an EMR-ready medical notes saving clinician's time while delivering exceptional patient experience. 

Differentiators vs Competitors:

Playback focuses on the doctor patient conversation to ensure all stakeholders hear and understand care instructions, anytime and anywhere. No other platform is able to marry up the discharge instruction with an audio recording to reduce communication error, save clinicians time, and boost HCAHPS scores.

Keywords

Images

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Videos

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Downloads

No content provided

Alternatives

Company Details

Founded in 2018

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