Array’s OnDemand Care service delivery model provides timely access 24/7 to a team of psychiatrists and/or LCSWs and behavioral health specialists for risk assessment, consultation, screening evaluation, initiation and management of treatment, case management and disposition.

Who we are 

Array Behavioral Care is a virtual psychiatry and therapy practice that was founded by clinicians more than 23 years ago. We employ and closely manage a large team of licensed psychiatrists, therapists, and behavioral health specialists who use evidence-based assessment tools and treatment protocols to provide high-quality, standardized care. Our clinicians are supported by administrative and technical teams and overseen by engaged, experienced clinical leaders ensuring they deliver care that is effective, safe, and clinically appropriate. 

What we’re not 

We are not a technology platform, a network of 1099 contracted providers, or an Uber-like model where clinicians work gigs. We are not a staffing company or a locums tenens group, and our utility extends beyond simple clinician capacity. The impact of our programs is tangible, and we can predict with confidence what metrics will be improved. 

How we got here 

Array was born out of a bricks-and-mortar behavioral health practice in southern New Jersey that still exists today. In 1999, Founder and current Executive Chief Medical Officer, Dr. James R. Varrell, provided the nation’s first commitment via telepsychiatry. After that first encounter, we started using telehealth to deliver psychiatry coverage to local hospitals. Our telepsychiatry service offerings quickly grew into new care settings and new states. While we now have a national scope, we’re still a closely managed practice and the only one delivering virtual behavioral health services across the entire continuum of care. 

We offer inpatient telehealth workflows that integrate with Epic and provide a holistic approach to digital health. Our software, services, and devices come together into one seamless, comprehensive telehealth ecosystem to:

• Strengthen the continuum of care by providing a seamless integration with Epic for a consistent patient and care team experience
• Enhance patient outcomes by leveraging technology and solutions customized for your use cases, workflows and needs
• Operationalize at scale leveraging high-touch support and digital health transformation

Extended Care LLC offers today's most clinically-integrated, configurable, and personalized telehealth experience, serving leading-edge health systems worldwide. 

• Our ExtendedCare Telehealth™ solution offers a faster, more efficient delivery of care. Better patient outcomes. Healthier financials despite the pressures from the shortages of nurses and other providers.
• Our powerful, easy-to-use telehealth platform optimizes value for all participants in the care journey, regardless of the type or level of care delivered. We ease the transition to better virtual care by providing seamless clinical integrations, unmatched configurability, and a smooth, personalized care experience.
• At-Home Video Visits - We go beyond the basic video visits provided by vendors like Zoom or Microsoft Teams - We have more healthcare specific features than any other solution.
• From Carts to Clinics - From enterprise quality sophisticated endpoints to "bring your own cart". It doesn't matter if the patient is in your hospital, a community health center, a school nurse's office or even an ambulance. We bring everyone together!
• Bedside Integration - We can integrate with your existing bedside patient experience platform (like Getwell) to provide for remote rounding or family-centered visits.
• Telesitter - Available in both Epic Monitor or standalone, keeping an eye on patients has never been easier.
• Extend Your Reach - Supporting community health centers, or providing your services to outside organizations? It doesn't matter if they work out of your EMR or their own, we make it all work together.

Extended Care's solution offers these factors over any EHR's functionality:

• Better health outcomes
• Streamlined clinical workflows
• Increased patient and physician engagement
• Fewer hospitalizations and readmissions
• Reduced patient risk
• Cost savings

We solved what our Competitors haven't. They have:

• Standalone solutions/workflows not integrated into the EMR leading to a disjointed and high friction end user experience.
• Point solutions that address only a single use case or clinical setting causing a proliferation of a myriad of solutions across the enterprise.
• Minimum or lack of customizability resulting in a one size fits all approach to end user experience.
• Operational inefficiencies and challenges in maintaining, managing and supporting multiple applications.
• Inflexible licensing models causing enterprises to overbuy leading to increased budgetary allocations and resource underutilization.

Extended Care offers a better solution that goes beyond all of their limitations, with...

• Seamless integration with Epic* patient and provider applications resulting in a frictionless end user experience.
• Ability to meet the requirements of any telehealth use case across the entire continuum of care in any clinical setting – acute, ambulatory or in-home.
• Hyper-customizability that’s lends itself to creating a fully personalized and unique end user experience for patients and providers.
• Delivering a consistent end user experience across the enterprise enabling organizations to leverage economies of scale to support multiple programs.
• Highly flexible concurrency-based licensing model with unlimited bursting allowing organizations to scale as their programs grow.