About

KeyCare enables health systems to easily augment their care teams, optimize capacity, and widen their digital front doors by offering access to an independent, nationwide network of urgent care and behavioral health providers who work on an instance of Epic optimized for virtual care. KeyCare intends to add other virtual care specialties in the future.

Superior Patient Experience via Epic Interoperability

Your patients’ experience is seamless as they access the KeyCare platform via your MyChart or Call Center. They then continue their journey using Epic’s interoperability tools, such as Telehealth Anywhere, Book Anywhere, Care Everywhere and Happy Together. Patients remain on Epic’s software throughout their visit making the experience convenient for patients while ensuring their data is available to all care providers who need it. 

Comprehensive Quality Care via Robust Data Sharing

As an extension of your clinical team, KeyCare provides access to a network of credentialed and patient-centric Virtualists who can view your patients’ Epic-based health records to support their delivery of care. At the end of the encounter, all visit data is sent back to your health system chart, and the patient’s primary care team can be automatically notified via an In-Basket message. Patients also receive an after-visit summary and note via your MyChart. 

Optimized Capacity via Delegation of Routine Virtual Care

KeyCare was created to help shift the burden of routine work from office-based providers to a team of Virtualists working on an Epic instance optimized for virtual care. Patients receive quick and consistent virtual care for routine issues via your front door, while your physicians and other care team members have more time to focus on the delivery of higher-value and higher-complexity services.

KeyCare supports providing pediatric virtual care visits.

Health Systems and Health Plans

• Heart Failure (HF) in the US is a complex chronic condition with $43B in annual cost.

• There are 960,000 new cases of HF each year with over 6.5M total patients in the US accounting for 8.5% of all cardiac deaths.

• Routine HF care is plagued with high readmission rates of 24% within 1 month and 50%

within 6 months creating the leading cause of hospitalization for patients over age 65.

• The global telehealth market is currently at $71.9B projected to grow to $244B by 2032 with a 12.9% CAGR.

• There are $5.1B Medicare annual losses related to post-acute providers not meeting

quality-of-care requirements for HF with a 37.7% CAGR through 2031 with 75% growth in related software and services.

• We partner with Cardiologists to improve the lives of their patients by overcoming barriers of traditional telemedicine using optimized VPExam virtual care workflows.

• VPExam is the first cardiology focused value-based care company to use technology and continuous care management to deliver peer reviewed publications documenting improved health with reduced readmissions and mortality of cardiovascular patients while significantly reducing cost of care.

o Enables better care for sicker and more complex HF patients.

o Cost effective and portable care to reach high-risk underserved populations in nursing facilities, hospitals, offices, and into the home.

o Customized to each physician with actionable and timely results.

• VPExam Virtual Care for Heart Failure Optimizing Transitions (VPExam QI)

o Revealed 84% moderate clinical modification in care, 40.1% reduction in 30-day rehospitalization, 56.3% reduction in 30-day mortality, 100% compliance with

follow up, and 0% technical errors.

• Growing industry recognition for multiple publications and awards including the Heart Rhythm Society (HRS) Breakthrough Innovation in Cardiovascular Digital Health and Digital Health Hub Foundation 2023 Best in Class Next Generation Telemedicine awards.

Routine physical examination via VPExam.

Healthcare providers: Physicians, care management teams, health systems, and accountable care organizations (ACOs)

Payers: Health insurance companies, Medicare Advantage plans

Employers: Companies looking to manage employee healthcare costs