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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
KeyCare
KeyCare

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Categories

Solutions

Description

Product Description:
KeyCare is an Epic-based virtual care platform designed to help forward-thinking health systems improve access and quality by expanding their virtual care options for patients. KeyCare offers health systems access to a network of independent virtual care providers working on KeyCare's Epic-based platform. Health systems can start with nationwide virtual urgent care coverage, and then may add other virtual health services based on their virtual care initiatives. To learn more about KeyCare, visit www.keycare.org.
About KeyCare:

KeyCare offers health systems access to a network of independent virtual care providers working on KeyCare's Epic-based EMR and telehealth platform. Our vision is to increase access for health system patients while decreasing the burden for their providers. Health systems can start with nationwide virtual on-demand care coverage (24x7, 50-state coverage), and then may add other virtual health services based on their virtual care initiatives. To learn more about KeyCare, visit www.keycare.org.

Product Description:

TeleRay’s secure virtual care platform displays radiology from PACS, for a more holistic view of patients. This allows clinicians to have more engaging room consultations when reviewing images, labs, and reports with higher compliance from the patient. Family, friends, and outside doctors may be included on any consultations. We cover every use case from intake to discharge, including telenursing, telesitting, telestroke, tele ICU, security, AI applications, and more.

TeleRay is an integrated virtual care and telehealth solution for telenursing, telesitting, tele ICU and many other use cases that is fully integrated into Epic telenursing, or as FHIR application. TeleRay offers to opportunity to add callers outside institutional walls including physicians, family members and others to any call. Nurses or clinicians may add images from PACS and other patient data such as results or reports for real time review. Consultation is more meaningful with face-to-face consultation and ability to review patients' labs, images, reports and more with family and other care givers. TeleRay has partnered with Axis cameras to deliver superior clarity, quality and Pan, Tilt, Zoom to see more with more control including presets. Additional AI tools include patient fall risk and elopement detection, cough alerts, aggression alerts, and device monitoring. TeleRay offers Live Streaming of modalities such as ultrasound, fluoroscopy, c-arms, MRI, CT and other modalities for real time viewing of procedure, patient positioning, and probe positioning. Live Streaming may be in-room, or in a radiology suite to be part of any consultation. TeleRay offers carts that can be mobile for multiple use cases and portability. TeleRay is Teleport Medicine 3.0 – We put you in the room with all the data, imaging, and people needed to fulfill the needs of any use case at any institution. TeleRay is used by 1000s of sites including 70% of the top 50 medical centers and is growing quickly in the virtual care space.

About www.teleray.com:
TeleRay is a complete telehealth and image management platform to share, view and consult with images and results with patients and other professionals. TeleRay transfers patient studies faster and more securely than any other method. Enjoy a host of other free features including a built-in DICOM Image Viewer, Query/Retrieve from PACS, Anonymize Study, Import Studies from Disc, and many more! TeleRay products allow for the viewing or transfer of DICOM images during telehealth visits. Transfer images created or viewed through TeleRay Live, TeleRay Record, TeleRay, and TeleRay Visit. Our ultra-secure cloud storage system is highly scalable, highly reliable, and easy to implement. It offers super-fast uploads, downloads, and viewing anywhere, on any device, at any time. We partnered with Microsoft Azure to bring the most secure storage to you in your own silo. We do not put your patients in a large repository like other companies. Image management is included with any TeleRay subscription. Whether you need a temporary, long-term, or reliable backup solution; we will meet your needs. Includes FDA registered viewer with cine, hanging protocols, fusion, MPR, and much more at a price to beat any budget.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Real time full duplex communication with sound, video, nurse call and EMR integration. Calls to outside family, doctors, and friends. Images and results may be displayed during consultations.

Share images, video, and exchange data during a consult.

TeleRay's P2P platform allows for secure, fast and clear video, audio, and file exchange without latency or bandwidth dependency.

Stand alone or EMR integrated telesitting options with additional TeleRay features.

Use TeleRay's video system and carts to observe, speak to and manage patients in EDs.

TeleRay is the virtual visit tool for the future. Clinicians or patients may add family members, health advocates friends, and other clinicians to any call.

TeleRay's full duplex systems are integrated in to Epic and other EMR systems to launch seamlessly into patient rooms for telenursing consults. Training, observation, admin interviews, discharge, virtual rounds, can all be completed with TeleRay.

Use Cases

Description:

About

KeyCare enables health systems to easily augment their care teams, optimize capacity, and widen their digital front doors by offering access to an independent, nationwide network of urgent care and behavioral health providers who work on an instance of Epic optimized for virtual care. KeyCare intends to add other virtual care specialties in the future.

Superior Patient Experience via Epic Interoperability

Your patients’ experience is seamless as they access the KeyCare platform via your MyChart or Call Center. They then continue their journey using Epic’s interoperability tools, such as Telehealth Anywhere, Book Anywhere, Care Everywhere and Happy Together. Patients remain on Epic’s software throughout their visit making the experience convenient for patients while ensuring their data is available to all care providers who need it. 

Comprehensive Quality Care via Robust Data Sharing

As an extension of your clinical team, KeyCare provides access to a network of credentialed and patient-centric Virtualists who can view your patients’ Epic-based health records to support their delivery of care. At the end of the encounter, all visit data is sent back to your health system chart, and the patient’s primary care team can be automatically notified via an In-Basket message. Patients also receive an after-visit summary and note via your MyChart. 

Optimized Capacity via Delegation of Routine Virtual Care

KeyCare was created to help shift the burden of routine work from office-based providers to a team of Virtualists working on an Epic instance optimized for virtual care. Patients receive quick and consistent virtual care for routine issues via your front door, while your physicians and other care team members have more time to focus on the delivery of higher-value and higher-complexity services.

Pediatric use cases:

KeyCare supports providing pediatric virtual care visits.

Users:

Health Systems and Health Plans

Description:

TeleRay offers the most secure telehealth/telemedicine platform on the market with no latency or loss of frame rate. This is particularly important when displaying radiological images and reports during a face-to-face consultation with a patient or professional. We connect clinical systems such as PACS to share and display imaging and results. We further extend connectivity to modalities such as ultrasound to virtually have a professional in the room looking over the shoulder of the technologist or sonographer. Call to learn more.

Pediatric use cases:

For the same applicable reasons stated above.

Users:

Any professional using telehealth or telemedicine.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, Allscripts, athena, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

KeyCare provides clear advantages for Epic-based health systems. First, patients have a more seamless and integrated experience as they request virtual visits via their health system’s MyChart experience without needing to use a separate app nor re-enter their medical history. Second, quality and efficiency are improved due to bi-directional sharing of data, messaging, referrals and orders across Epic instances. Third, KeyCare eliminates the need to pay for third-party telehealth software and requires minimal IT work to implement and maintain connections. Finally, KeyCare can offer a wider variety of virtual care providers due to the breadth and depth of Epic’s EMR and telehealth software. 

Differentiators vs EHR Functionality:

TeleRay is the first multi-capable platform for eliminating multiple vendors and creating a much more efficient and user-friendly method of sharing data and images during a telemed consultation.

Differentiators vs Competitors:

No one offers as many features, tools, and compliance in a secure platform as TelRay at a tremendous value. TeleRay is used by thousands of sites including 37 of the top 50 medical centers.

Keywords

Images

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Videos

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TeleRay 3.2

Downloads

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TeleRay Catalog.pdf

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