Navigate & Connect includes:

• Targeted patient identification, multi-modal outreach and provider referrals
• Validated risk assessment, clinical screening and triage
• 24/7 crisis support, integrated care management, SDoH resources and specialty SUD

Lucet was launched when New Directions Behavioral Health and Tridiuum merged. Combining 20+ years of behavioral health expertise with clinical research, we’re the behavioral health company changing how health plans manage their networks, providers manage care pathways, and members manage their health. 

Today, we help millions of people get the care they deserve—by removing complexity and ensuring quality, timely access to value-driven care.

Lucet, we’re optimizing behavioral health.

Empower Your Patients & Drive Their Satisfaction

A hospital stay can be scary for patients, making them crave personalized care and immediate attention. Steer Concierge helps your patients express their needs to the appropriate staff without requiring manual hospital rounds.

Provide your patients with a more engaging experience and help them find answers to their pressing questions more quickly with Steer Concierge.

Reduce the Burden on Nurses & Hospital Staff

Caring for patients and following up on patient visits manually takes up much time and increases pressure on staff. Deliver personalized care with Steer Concierge while helping staff meet patient needs more quickly and under less stress.

Get Valuable Insights Into Inpatient Care Settings

Gain a deeper understanding of your patients’ needs and discover gaps and opportunities in the inpatient experience. With Steer Concierge’s data analytics, you can learn from mistakes and create even better patient experiences – fostering a positive memory about your care facility with patients and their families.

Steer Health is an AI-powered growth and automation platform for hospitals and healthcare organizations. Steer's mission is to drive revenue acceleration and cost savings by reducing the burden on healthcare professionals. With innovative solutions designed to streamline patient acquisition, retention and enhance care, Steer Health is at the forefront of transforming the healthcare landscape.

N/A. Navigate & Connect integrates with electronic health records and practice management systems to support providers in their effort to stratify population risk, as well as better coordinate and manage the behavioral healthcare needs of patients.

• Navigation through multiple front door access points
• Proprietary Behavioral Health Index (BHI®)
• Member choice via network stack of providers
• Speed to care through direct scheduling
• Analytics engine to match supply with demand
• Outcomes-driven Measurement Based Care (MBC)
• Accredited by URAC and NCQA