Eliminate repetitive admin, unleash new digital health opportunities all through one blazingly fast, delightful and intuitive platform. 

Upvio is perfect to streamline and automate various operations and processes, such as appointment scheduling, telehealth, messaging, patient monitoring, and payments. 

It is designed to meet regulatory requirements and compliance standards, such as HIPAA and GDPR, and addresses common pain points and challenges such as complexity, unfriendly interfaces, technical issues, lack of support, communications issues, patient engagement, data management, new revenue streams, and scaling, customization, and reporting. 

Upvio offers features specifically tailored to the healthcare industry, such as automated reminders, customizable forms, full telehealth features, a virtual waiting room, and remote vital signs assessment. 

It is an affordable solution with easy integration and support for varying levels of technical expertise, including dedicated account managers for setup and ongoing support.

Upvio is the most seamless and efficient practice management solution, created to streamline workflows, eliminate repetitive admin time, and drive success in a digital-first healthcare ecosystem.

Upvio’s solution in the healthcare industry targets healthcare providers across various specialties and organizations of all sizes. 

Upvio is perfect to streamline and automate various operations and processes, such as appointment scheduling, telehealth, messaging, patient monitoring, and payments. 

It is designed to meet regulatory requirements and compliance standards, such as HIPAA and GDPR, and offers features specifically tailored to the healthcare industry, such as automated reminders, customizable forms, full telehealth features, a virtual waiting room, and remote vital signs assessment. 

The most affordable solution with easy integration and support for varying levels of technical expertise, including dedicated account managers for setup and ongoing support.

VitalTech’s provider portal is a simple, easy-to-use platform, enabling providers to remotely monitor and care for patients. VitalCare’s fully-integrated virtual care platform, enables providers to streamline workflows directly to their patient’s EHR while improving health-related outcomes, patient safety, and health equity, as well as reducing the cost of care. Care teams can connect to VitalTech Insights via VitalCare’s fully HIPAA-compliant Admin platform. Insights ingest EHR data, SHP data, claims data, and VitalTech data collected from multiple devices, patient surveys and questionnaires, and third-party sources. Care teams can manage their workflow automations via the provider portal. VitalTech clients can adapt one of the many templates for specific conditions such as CHF, COPD, Diabetes, and Hypertension. By improving efficiency, reducing manual errors, and enabling healthcare providers to spend more time with patients, VitalTech’s Care+ enhances the overall quality of patient care in a virtual care environment.

VitalTech provides a comprehensive enterprise solution that empowers patients to better care for their health, while enabling care teams to monitor, manage and care for patients remotely. Our proprietary platform enables health systems, managed care organizations, home health agencies, physicians, and senior living facilities to automate workflows while improving health outcomes, increasing patient safety, and lowering the cost of care. Our suite of easy-to-use solutions increases patient engagement and compliance.

With our customizable patient application, VitalCare, providers can monitor their patients from the comfort of their own home. You can utilize a VitalTech provided tablet or allow patients to bring their own device and download the app. Care teams can choose which devices each individual patient requires to manager their condition(s). With our engagement module, patients have a suite of patient education materials to help them understand their condition(s) and program, and can communicate with providers through secured messaging, audio, and/or video calls, all within VitalCare. The nutrition and medication modules, reminders/announcements, as well as questionnaires/surveys, empower patients to adhere to their care plans. 

VitalCare Admin, our fully HIPAA-compliant, customizable provider portal allows care teams to monitor patients quickly and easily. Within our portal, care teams have access to VitalTech Insights, which provides the ability to create countless customizable reports and analyses from all data collected. In addition to Insights, providers have access to VitalTech Care+, our workflow automation tool that creates proven efficiencies in the delivery of virtual patient care, enhances patient safety, increases accessibility, reduces costs, and optimizes reimbursements. 

VitalCare Family, provides additional support for patient engagement, socialization, and compliance, leading to a reduction in isolation and improved outcomes.

For Upvio practice management software, differentiators go beyond standard EHR functionalities to address specific pain points and elevate the overall user experience for healthcare practitioners, staff, and patients.

Customizable Workflow Management:

One of the key differentiators of Upvio is its highly customizable workflow management system. Rather than adhering to a rigid EHR structure, Upvio allows healthcare practices to adapt the platform to their unique workflows. This flexibility enables practitioners to tailor the software to their specific needs, streamlining processes and optimizing efficiency.

Integrated Financial Management:

Upvio goes beyond traditional EHRs by integrating robust financial management features. These tools empower healthcare practices to efficiently manage payment processing within a single platform. By eliminating the need for third-party financial software, Upvio simplifies financial operations and reduces the risk of errors.

Patient Engagement and Experience:

In today's patient-centric healthcare environment, optimizing patient engagement and experience is crucial. Upvio distinguishes itself by offering a comprehensive set of patient engagement tools, such as appointment reminders, online patient portals, and secure messaging. These features foster stronger patient-provider communication, improved adherence to treatment plans, and ultimately, better health outcomes.

Analytics and Reporting:

Upvio recognizes the importance of data-driven decision-making in modern healthcare. Thus, the software includes advanced analytics and reporting functionalities. Healthcare practitioners can gain valuable insights into practice performance, patient trends, and revenue streams, empowering them to make informed decisions and optimize practice outcomes.

Seamless Interoperability:

Interoperability remains a significant challenge in healthcare IT. Upvio strives to overcome this hurdle by ensuring seamless integration with various EHR systems and other healthcare applications. By facilitating data exchange between systems, Upvio enhances collaboration between healthcare providers and promotes continuity of care.

Differentiators are the key features, functionalities, or benefits that give a product a competitive edge over other offerings in the market. Upvio practice management software capitalizes on these differentiators to stand out from its competitors and gain a strong foothold in the industry.

Customizable and Scalable Solutions:

Upvio recognizes that every healthcare practice has its distinct requirements and growth trajectory. As a differentiator, Upvio offers highly customizable and scalable solutions that adapt to practices of varying sizes and specialties. This flexibility allows healthcare providers to tailor the software to their specific needs, ensuring maximum efficiency and productivity.

Intuitive User Interface and User Experience (UI/UX):

In the fast-paced world of healthcare, time is of the essence. Upvio sets itself apart by providing an intuitive user interface and a seamless user experience. Unlike some competitors with complex interfaces, Upvio prioritizes user-friendly design and navigation, reducing the learning curve for healthcare staff and increasing overall productivity.

Integrated Telehealth and Virtual Care Capabilities:

As virtual care gains momentum, Upvio leads the way by offering robust integrated telehealth capabilities. By providing seamless virtual consultations, remote monitoring, and virtual patient portals, Upvio ensures that healthcare practices can expand their reach and deliver quality care beyond physical boundaries.

Comprehensive Revenue Cycle Management:

Upvio differentiates itself from competitors by integrating comprehensive revenue cycle management features. From accurate coding and billing to claims submission and denial management, Upvio helps healthcare practices optimize their revenue streams, minimizing revenue leakage and improving financial health.

Proactive Customer Support and Training:

To maintain a competitive edge, Upvio invests heavily in proactive customer support and training. While some competitors may focus solely on sales, Upvio prioritizes post-implementation support, ensuring that clients receive timely assistance, training, and guidance to maximize their use of the software.

Data Security and Compliance:

Fully HIPAA and GDPR-compliant. As data breaches and cyber threats loom large, Upvio places great emphasis on data security and compliance. By adhering to industry best practices and regulatory standards, Upvio assures healthcare practices that their patient data is safeguarded against potential risks, differentiating itself from competitors with weaker security measures.

While EHRs are often viewed as competitors, it is clear that their current functionality is not comparable. EHRs do not provide clients with actionable insights that lead to informed decision making.

VitalCare Admin not only stores all the data but also provides valuable insights through VitalTech Insights and automates provider workflows with VitalTech Care+.

EHRs are introducing new features in an attempt to keep up with the innovative virtual care solutions, but unfortunately they continue to fall short in their functionality. 

VitalCare's provider portal (VitalCare Admin) proactively supports clinicians to deliver the highest quality of care to patients in in the comfort of their own home simply and effectively. 

VitalTech's comprehensive virtual care platform and advanced analytics will provide you with a significant competitive advantage in the region by offering comprehensive and innovative remote patient monitoring and engagement solutions. By seamlessly managing various levels of patient acuity and disease states, VitalTech enables you to deliver superior care, optimize patient outcomes, and minimize hospital readmissions. VitalCare's flexible automated provider workflow builder allows you to treat today's patients but adapt to new and innovative care pathways as access to rich contextualized analytics drives better care.  

VitalCare allows providers to manage all patient types from a full turnkey solution delivered to a Hospital at Home patient to a downloaded app allowing you to mass scale for pop health and continuing health. 

VitalTech has an intuitive clinical provider portal, which, combined with our unique engagement tools and SDOH functionality, fosters a more meaningful and personalized patient experience. This enhanced engagement elevates patients' quality of life and bolsters their confidence in the care they receive from you. Patients' sense of empowerment and support from this platform ultimately translates to higher satisfaction rates and improved patient retention. 

VitalTech is hardware agnostic, supporting a wide range of devices and vendors with full integration to Apple Health and Google Fit. VitalTech has partnered with cutting-edge wearables and sensors to ensure patients' home safety and well-being. By continuously monitoring vital signs and other health parameters, these devices enable healthcare professionals to identify potential issues early on, allowing for timely interventions and reducing the risk of complications.  

VitalTech's comprehensive virtual care and engagement solutions position providers at the forefront of patient-centered care, setting it apart from its competitors. By offering enhanced patient experiences, superior health outcomes, and innovative technologies, providers can expect increased patient loyalty and a stronger market presence.

At VitalTech, we provide the ability to monitor all patient populations and disease states, the ability to pivot easily, and customization is available for functionality, reporting, alerting, etc. VitalCare proactively assists providers to deliver the highest quality of care to patients in in the comfort of their own home.

VitalTech's comprehensive virtual care platform combines advanced AI-based analytics, extensive RESTful APIs, clinical support, customizable workflows, and strategic partnerships with FirstNet and AT&T to set us apart. Our platform is at the forefront of patient-centered care and health equity. We are committed to driving continuous improvements in patient care, outcomes, and overall efficiency to ensure that Baptist can deliver all patients the highest quality of care.

VitalTech's comprehensive virtual care platform, enhanced by advanced AI-based analytics, clinical support, customizable workflows, and seamless integration with existing healthcare infrastructures, sets us apart from our competitors. Our dedication to providing more personalized and effective care enables healthcare organizations to improve the patient experience and overall well-being, ultimately leading to innovative and equitable healthcare solutions.

Some key VitalTech differentiators are listed below:

• VitalCare is a comprehensive, full-stack enterprise solution.
• VitalCare powered by FirstNet®
• VitalCare has an SDK and extensive RESTful APIs
• VitalTech Insights, our business intelligence (BI) and advanced analytics tool, enables clients to analyze, visualize and better utilize all collected data.
• VitalTech Care+, our workflow automation tool, allows clients to set customized workflows for each patient group, facilitating better care with greater efficiency.
• VitalCare Family drives patient engagement, compliance, and socialization, while also reducing isolation.
• HIA partnership to manage chronic conditions and reinforce care plans with conversation AI delivered via virtual avatars.
• Diasyst partnership to provide decision support for diabetes. 
• Patient engagement module
• Customizable and templated questionnaires and surveys
• Asynchronous messaging through partnership with Bright.Md.
• VitalTech offers a fully automated logistics portal for forward and reverse logistics.
• Our current provider portal with actionable insights
• Upcoming enhanced provider portal (scheduled to be released in 2023)
• VitalCare architecture is flexible and scalable to support 3rd party integrations, including over 50 EHRs and custom integrations. We have several API endpoints and webhooks available for integration. 
• Reminders and task list
• Personalization
• Device agnostic
• Medication module
• Nutrition module with voice, barcode scanning or manual entry options
• Competitive pricing and flexibility
• Our 24/7 support is easily reachable and responsive to solve any issues that may arise for clients and patients.
• American Hospital Association (AHA) is a strategic investor in VitalTech, its only affiliation with a remote patient monitoring company. 
• Strategic partnerships that increase possibilities for our clients. Such partnerships include AT&T Business, Rogers Wireless, Medline, Cecilia Health, Xealth, Diasyst, Bright.Md and HIA.
• VitalTech views all clients as partners. We want you to be successful and to view our team as an extension of your own. From implementation to onboarding or support to marketing, we are here to help. We pride ourselves in our responsiveness and availability and our clients continuously tell us that we are far and above other vendors they have dealt with.