Empower Your Patients & Drive Their Satisfaction

A hospital stay can be scary for patients, making them crave personalized care and immediate attention. Steer Concierge helps your patients express their needs to the appropriate staff without requiring manual hospital rounds.

Provide your patients with a more engaging experience and help them find answers to their pressing questions more quickly with Steer Concierge.

Reduce the Burden on Nurses & Hospital Staff

Caring for patients and following up on patient visits manually takes up much time and increases pressure on staff. Deliver personalized care with Steer Concierge while helping staff meet patient needs more quickly and under less stress.

Get Valuable Insights Into Inpatient Care Settings

Gain a deeper understanding of your patients’ needs and discover gaps and opportunities in the inpatient experience. With Steer Concierge’s data analytics, you can learn from mistakes and create even better patient experiences – fostering a positive memory about your care facility with patients and their families.

Steer Health is an AI-powered growth and automation platform for hospitals and healthcare organizations. Steer's mission is to drive revenue acceleration and cost savings by reducing the burden on healthcare professionals. With innovative solutions designed to streamline patient acquisition, retention and enhance care, Steer Health is at the forefront of transforming the healthcare landscape.

ICmed builds efficiency among clinicians and helps them drive revenue in a value-based remote care model. Patients and caregivers communicate with clinicians and support staff, benefit from personalized educational content, preserve their portable medical records, and enjoy a preventive approach to their health needs.

A patient/family-centered coordinated care networking solution: 

• elevates communication among providers, patients and families

• streamlines clinical workflows & reimbursement opportunities

• improves health outcomes in value-based model

• decreases payer costs

While traditional EHRs serve a high purpose concentrating on capturing important patient information and facilitating communication of collected data between clinical staff, back office and insurers, usually in a language that is not comprehended by the patient community, ICmed instead concentrates on augmenting that data with two-way communication protocols to engage patients and their family or informal caregivers with the multiple clinicians and staff supporting them. Data is collected and shared with the EHR and among those participants with info-sharing rights, and the platform facilitates chats, virtual visits, RPM data collection, personalized patient education, and other value-besed care regimens. 

While there are many single-point solutions focused on the delivery of clinical care, they tend to focus on one or few modalities (behavioral health, pediatrics, hypertension, etc.) or links in the care chain (onboarding, perioperative care, home care, etc.). ICmed is a flexible platform that not only can be utilized across the spectrum of both modalities and chain links, but also provides cumulative portability of the patient record to the patient and thier family or informal caregivers. This is a key necessity in the adoption of value-based care models that will require efficiency to help providers capture revenue and control costs.