The Self Care Decisions team has worked together for more than 20 years – creating effective software platforms to deliver useful decision-support content and patient education to consumers.

In 2010, Self Care Decisions launched our first mobile app – SymptomMD. It was the first consumer symptom-checking application on the app marketplace. A pediatric version, Pediatric SymptomMD, followed on its heels. Within months, we received requests from several health systems and the American Academy of Pediatrics to create similar white-labeled apps, branded with their organizations’ logo, color palette and fulfillment options. As these apps grew in popularity, the word spread. In the following years, we developed many more apps and added greater functionality with each build.

We saw the opportunity to expand beyond our symptom-checking base, but didn’t want to become a development-shop for hire. It’s only with focus that a company builds expertise and sustainability. To keep up with the demand for website and mobile apps, we created two platforms:

AppFactory for mobile-first, website applications. The platform supports each step of applying your brand and then mapping each clinical outcome to your facilities and services. Most web applications can be implemented in 30 to 60 minutes. The display is built for the smallest screens first, so it shows beautifully on mobile devices, tablets and desktops.

CareCatalyst platform for native mobile apps. This platform manages all aspects of mobile app design, from the main menu to location and service contact screens.

Quick'rCare's platform uses a two-pronged approach to gaining the attention of the local population for its population to access Urgent Care, ER, or Telehealth services. By using data crawls and auto-process marketing techniques, the platform attracts patients for 80% less than the billboard model and integrate the registration process from home into the hospital tracker system and EHR.

Since 2017, Sympti has been focused on solving digital problems that sick patients face every day. A guidance platform that helps the 145 million people who end up in the immediate care every year. Sympti has helped over a million patients and continues to focus on working with health systems of all sizes.

With the patient experience, few things are more important than first impressions.How patients find and receive healthcare has evolved. They now research everything from health insurance, doctors, clinics, specialists, and more all online. Relying on search results, healthcare marketplaces and reviews, patients have made a decision about healthcare providers before they even receive care. 

Healthcare organizations have a large opportunity to improve patient access, connect consumers to the right health information and increase patient volumes by leveraging Sympti as part of a comprehensive strategy.

Healthcare organizations who prepare for the changing shifts in the digital landscape will be able to better provide patients with a seamless experience. 

-Seamless EHR/EMR integration

-Use of data along the patient journey to increase operational efficiency and work alongside other partners

-Data driven design for traffic to patient conversion

-All inclusive pricing model 

-Seamless EHR/EMR integration

-Ability to digitalize patient journey from search to review

-Predictive analytis to drive operational efficiency