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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Patient Experience
Patient Experience

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Categories

Solutions

Description

Product Description:

rater8 is the healthcare industry's top-rated reputation management solution, helping hospitals and healthcare systems build robust, balanced online reputations across the top healthcare review sites, including Google, Healthgrades, Vitals, and more. Effortlessly cultivate 5-star patient reviews, gather real-time patient feedback, and drive new patients through the door — all without lifting a finger.

About rater8:

Outshine your competition with a perfect online reputation powered by rater8, the leader in healthcare reputation management. Hospitals and health systems use rater8 to automate patient feedback, gain real-time insights into operations, and grow 5-star reviews across Google, Healthgrades, Vitals, Facebook, and WebMD for all of their doctors and locations.

Product Description:
Exceed patients' high expectations for a great healthcare experience. Act in the moment to identify service failures, collect real-time feedback, and solve problems before they surface online or in surveys. Advanced reporting leverages sophisticated analytics to distill vast amounts of data into clear next steps. Our solutions are designed to help you make an impact by streamlining patient rounding, enabling real-time service recovery, and optimizing patient engagement. Keep up with evolving market and patient needs with an expert library of on-demand improvement resources. Your dedicated client success team keeps your team focused on priorities and accelerates improvement efforts.
About Press Ganey:

Press Ganey invented the healthcare performance improvement movement over 35 years ago. Today it offers an integrated suite of solutions that address health plan member experience and engagement, safety, clinical excellence, patient experience and workforce engagement. The company works with health plans in all 50 U.S. states and more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

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Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

Awards

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No awards image

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:
  • 30-day free trial
  • Healthcare-specific solutions
  • Integrations with 100+ EMR systems
  • Automated, goal-based review builder
  • Hands-free activation
  • Award-winning customer service, dedicated account manager, ongoing technical support
  • Provider-based pricing model
  • Real-time patient feedback (29% response rate)
  • Robust reporting and benchmarking (16 million data points)
Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

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rater8 Analytics Dashboard

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Videos

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rater8 Explainer Video

No videos provided

Downloads

No content provided

Alternatives

Company Details

Founded in 1985

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