Critical care units often face significant bottlenecks, with patients experiencing long waits for limited ICU beds. Studies indicate that nearly half of the patients admitted to ICUs could be adequately managed in less intensive settings. These delays not only increase morbidity and mortality rates but also escalate healthcare costs. Equum Medical’s Tele-Critical Care Services provide an innovative solution to these challenges by offering comprehensive, remote critical care coverage.

Our services include both episodic and round-the-clock ICU coverage through telehealth consultations and management. By leveraging advanced telehealth technology, we help standardize workflows and protocols, guiding house staff and hospitalists through critical procedures. This approach ensures consistency in care delivery, improving patient outcomes and operational efficiency.

Equum Medical’s Tele-Critical Care Services extend beyond the ICU, enhancing critical care support in the emergency department (ED) as well. This ensures that high-acuity patients receive the appropriate level of care from the moment they arrive, significantly reducing adverse events and shortening lengths of stay. By integrating our services, hospitals can optimize patient flow, minimize ICU overcrowding, and enhance overall patient safety and satisfaction.

Our tele-critical care model allows healthcare providers to manage high-acuity patients more effectively, ensuring timely interventions and reducing the strain on ICU resources. By providing expert critical care support remotely, Equum Medical helps hospitals deliver high-quality care to patients, regardless of their location. This innovative approach not only addresses current critical care challenges but also sets the stage for a more resilient and efficient healthcare system.

Equum Medical is a leader in the telehealth industry, dedicated to transforming healthcare delivery with innovative, technology-enabled solutions. Founded by experienced physicians and healthcare professionals, Equum Medical is a trusted partner for hospitals and healthcare systems aiming to enhance patient care, improve operational efficiency, and address workforce challenges. Our mission is to provide high-quality, accessible healthcare services, particularly in rural and underserved communities, through a comprehensive suite of telehealth solutions.

Equum Medical offers a wide range of telehealth services designed to meet the diverse needs of healthcare providers and patients. Our services include, Virtual Nursing, Tele-ICU, Virtual Sitter, Telemetry, Multi-Specialty Telehealth and High-Acuity Care.

Our Unique Proposition centers on our physician-founded and operated approach, ensuring services are designed with a deep understanding of clinical workflows and patient care needs. With over 200 years of combined telehealth experience among our leadership team, we offer unparalleled expertise to our clients.

Equum Medical is committed to addressing healthcare workforce shortages and enhancing care delivery through strategic telehealth solutions, making high-quality healthcare accessible to all.

Aiva Patient Assistant is a voice assistant for patients, giving them hands-free control over their experience while reducing busywork for nurses.

Aiva leverages Alexa devices in patient rooms. We integrate with more than 25 inpatient systems, including building management (like Siemens, Desigo and Trane), patient experience (like GetWell, Sonifi, pCare and Vibe), communications (like Voalte and Vocera), EHR (Epic, Cerner) and nurse call (Rauland).  

Patients enjoy instant results and a more self-directed experience, improving satisfaction.

Nurses spend less time on low-value requests and more on direct patient care, allowing them to practice at the top of their license. For example, at a rehab hospital in Philadelphia, patients average more than 12 requests per day using Aiva, saving nurses more than 7500 hours per year.   

Aiva is the virtual assistant for healthcare, using conversational control of 25+ inpatient systems to reduce nursing workload and improve patient experience.  

Our clients include Cedars-Sinai Medical Center, BayCare Health, Houston Methodist Hospital, Boston Children's Hospital, Jefferson Health and Moffitt Cancer Center.

Aiva Smart Room lets patients control lights, blinds, thermostats and TVs by giving voice commands to enterprise-managed Alexa devices. Making patients more independent improves satisfaction while freeing up nurses to focus on higher-value bedside care.

Aiva Assistant allows nurses and pharmacists to read and write to the EHR, set reminders, access policies & protocols and control patient room environments from anywhere in the hospital. Aiva's mission is to cut by 50% the time staff spend stuck in front of a computer screen.

Equum Medical Intensivists leverage a systems existing EMR Infrastructure

1. Physician-Led and Operated

Equum Medical is founded and operated by physicians, which ensures that their telehealth solutions are designed with a deep understanding of clinical workflows and patient care needs. This physician-led approach enhances the relevance and efficacy of their services.

2. Comprehensive Suite of Services

Equum Medical offers a broad portfolio of telehealth services that cover the entire acute care continuum, including:

• Tele-ICU: Provides critical care support with board-certified intensivists and critical care nurses, ensuring real-time patient monitoring and expert consultations.
• Virtual Nursing: Offers round-the-clock nursing support, assisting with patient assessments, medication administration, and care coordination.
• Virtual Sitter: Enhances patient safety by providing continuous remote monitoring to prevent falls and other safety concerns.
• Telemetry: Enables remote cardiac monitoring for early detection and management of cardiac events.
• Multi-Specialty Telehealth: Provides access to specialists in various fields, such as cardiology, nephrology, neurology, and more.

3. Focus on Rural and Underserved Communities

Equum Medical has a strong commitment to improving healthcare access in rural and underserved areas. Their telehealth services are tailored to address the unique challenges faced by these communities, ensuring that patients receive high-quality care without the need for extensive travel.

4. Proven Outcomes and Customer Testimonials

Equum Medical's services have demonstrated significant improvements in patient outcomes and operational efficiency. Their partnerships with hospitals have led to enhanced patient care, reduced wait times, and improved satisfaction among both patients and healthcare providers. Testimonials from rural hospital executives highlight the impact of Equum Medical's services.

5. Universal Technology Approach

Equum Medical employs a tech-agnostic model that supports health system technology adoption without the need for significant infrastructure investments. This flexible approach allows them to integrate seamlessly with existing hospital systems, making it easier for healthcare providers to adopt and scale their telehealth services.

6. High-Acuity Care Expertise

Equum Medical specializes in managing high-acuity patients, providing expert care through telehealth for complex conditions. Their high-acuity care services ensure that even the most challenging cases receive the attention and expertise they require, which is particularly valuable for hospitals with limited access to specialized care providers.

7. Strong Partnerships and Recognitions

Equum Medical is recognized as a Gold Member of the National Rural Health Association (NRHA) and has been designated as the exclusive HIT Coalition partner by the NRHA and is a member of the American Telemedicine Association. These partnerships underscore their commitment to advancing healthcare and their credibility in the telehealth market.

8. Innovative Care Models

Equum Medical’s unique care delivery models, like ProviderPOD™, are designed to be scalable and adaptable, allowing healthcare providers to expand their services efficiently. These models optimize patient flow, reduce clinician burnout, and improve overall care delivery.

9. Dedicated Support for Workforce Challenges

Equum Medical addresses the ongoing challenge of healthcare workforce shortages by providing integrated virtual resources that enhance recruitment and retention. Their telehealth solutions offer a more modern, flexible work environment, helping to reduce burnout and stabilize the workforce.

By leveraging these differentiators, Equum Medical stands out as a leader in the telehealth industry, offering comprehensive, innovative, and flexible solutions that meet the diverse needs of healthcare providers and patients, particularly in rural and underserved areas.

EHRs do not provide hands-free Smart Room controls like lights, blinds, thermostats and TVs. They also don't offer music, educational content, nurse call assistance or integration with language interpreter services.

Aiva is the only full-featured in-patient voice platform in the U.S.  

For example, Aiva's integrations with 25+ inpatient systems make us the only vendor enabling full Smart Room capabilities in U.S. hospitals, including voice control over lights, blinds, thermostats, TVs, PBX and nurse call.  

In addition, Aiva Patient Assistant is the only voice assistant enabling access to a range of patient-centric content, from medication education to music and relaxing sounds.