Schedule, track, and manage every stage of maintenance, calibration, and breakdown processes from anywhere, at any time. Biomedical technicians are instantly notified of work order requests with the real-time location of assets. ChatGPT is at your fingertips, fixing the breakdown by just clicking a button in the app. RTLS  availability provides significant staff time savings by accessing the real-time location of your assets.

With over a decade of experience in "IoT for Healthcare" Borda Technology helps hospitals worldwide with their digital transformation and smart hospital journeys through global award-winning IoT products. Borda transforms technology into operational awareness by using IoT data collected through sensors, without the need for human intervention, with 11 different products such as Asset Management, Patient Flow, Infant Safety, Staff Duress, and Work Demand Management. The result is better patient care, increased operational efficiency, enhanced safety, and advanced patient experience. Borda, with offices in the US, Canada, and Turkey, currently operates in over 15 countries, covering 35K+ bed capacity and managing 85M+ square feet of hospital space, tracking over 1M hospital assets, handling 4M tasks annually and maximizing the efficiency of thousands of patients and staff processes throughout the world.

The only AI voice agent capable of safely handling nurse-line and clinical symptom calls using the same trusted triage protocols used nationally.

This intelligent voice AI automates top call drivers—symptoms, scheduling, registration, reminders, gap closure—with warm, conversational guidance and structured handoffs to RNs or agents when needed.

Why Clearstep is chosen:

• Handles 30–60% of call volume safely before a human ever picks up
• Shortens queues during peak hours and reduces abandonment
• Decreases labor costs while preserving clinical quality
• Speeds RN workflows with call summaries + structured handoffs
• Built with leadership from the co-author of Schmitt-Thompson protocols

Solves: overwhelmed call centers, staffing shortages, long hold times, inconsistent nurse triage.

Clearstep is the most widely implemented agentic AI platform for patient access and capacity optimization in U.S. health systems. Built on Dr. Barton Schmitt’s nationally trusted clinical triage protocols, Clearstep delivers >95% accuracy, transparent and explainable decisioning, and the strongest clinical rigor of any AI-powered triage or navigation solution on the market.

Clearstep partners with leading health systems—including HCA Healthcare, Ochsner Health, Mount Sinai Health System, Novant Health, Tufts Medicine, and Baylor Scott & White—to solve their most urgent access and operations challenges: misrouted care, overwhelmed call centers, fragmented digital entry points, and underused provider and facility capacity.

Through its Smart Care Routing™ platform, Clearstep removes the friction, waste, and variability that keep patients from reaching the right care and keep health systems from using their resources effectively.

By powering every digital and phone front door with AI agents that triage, navigate, schedule, intake, and support call center workflows, Clearstep delivers a seamless, guided patient experience—while unlocking millions in operational efficiency through smarter, data-driven utilization of clinical and facility capacity.

Enhanced Preventative Maintenance and Calibration Management: Asset Maintenance Management (Hospital CMMS) allows you to schedule, track, and manage all preventative maintenance and calibration processes effortlessly. By ensuring that assets are regularly maintained and calibrated, you can optimize their performance, minimize unexpected breakdowns, and extend their lifespan. This healthcare CMMS software helps reduce costly repairs and reduces the risk of asset failure, resulting in increased operational efficiency.

Streamlined Breakdown Management on Mobile App: AI-assisted Healthcare CMMS software allows hospital staff to easily submit a breakdown request across the hospital via the mobile application, and each request is instantly assigned to the appropriate biomedical technician. Hospital staff can quickly initiate work order requests, update the status of repairs, record breakdown activities, and track related costs, all in real-time. ChatGPT AI assistant is ready for technicians to access step-by-step troubleshooting instructions and fix the breakdown. Technicians can access the step-by-step troubleshooting instructions and solutions to fix the breakdown with just one click through the application. Once the repair process is completed, the requester is notified of the asset's status. As a result, you can be confident that breakdown requests are handled with faster issue resolution, your assets are in proper working conditions, and the hospital is making the most of its investments.

Instant Visibility of Mobile Asset Locations: This all-in-one Asset Maintenance Management with RTLS capability provides instant access to the real-time location of your mobile assets. This visibility reduces the time spent searching for assets and enables efficient asset tracking & management. Whether it's locating assets for maintenance, optimizing asset utilization, or ensuring compliance with regulatory requirements, having instant visibility of asset locations enhances operational efficiency, reduces costs, and improves decision-making.