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Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Hospital Care at Home
Hospital Care at Home

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Eleanor
Eleanor

Categories

Solutions

Description

Product Description:

Inbound Health allows health systems to select their preferred level of partnership to launch and scale their Hospital Care at Home program:

  • Turn-Key: Inbound Health brings all capabilities and assets to launch and scale Hospital Care at Home.
  • Technology+: Inbound Health provides our technology platform, as well as a variety of consulting services, including but not limited to managed care support, implementation support, and supply chain coordination.
  • Tech-Only: Inbound Health provides our technology platform to enable Hospital Care at Home.

While structured in three levels, Inbound Health is open to discussions if none of the options fit the needs of health system partners. Similarly, Inbound Health understands that as these programs scale, hospitals and health systems may expect ownership of certain fuctions or capabilities to change, which Inbound Health is open to discussing and adjusting in a partnership year over year.

About Inbound Health:

Inbound Health offers a comprehensive set of capabilities to hospitals and health systems designed to enable acute and post-acute care at home programs. Inbound's capabilities include home-based care pathway development, virtual care management, 24/7 biometric monitoring, in-home nursing and therapy visits, a proprietary technology platform (that supplements EHRs), supply chain coordination, clinical and operational oversight, and managed care support. 

The company's flexible partnership structure allows health system partners to leverage their existing assets and capabilities, while relying on Inbound to fill any and all remaining gaps to launch and scale advanced care at home programs. 

To date, Inbound Health has managed over 9,000 patients in the home across 350+ primary diagnoses.

Product Description:

MyndYou’s next generation care management solutions help healthcare organizations improve clinical and engagement program results and reduce the cost of care. Fronted by an AI-enabled assistant, Eleanor delivers end-to-end care management support, reaching your members and discovering needs for follow-up, so your clinicians can focus on top-of-license care.

Eleanor is more than a call system – she’s trained to have dynamic, clinical, human-like conversations with your members. Eleanor becomes an extension of your team. With her empathetic approach, Eleanor speaks with your members to identify needs, prioritizes interventions for follow-up, and summarizes patient-clinician encounters, improving the efficiency and effectiveness of your care programs. Eleanor solutions can be configured for single-event encounters, such as cancer screening, or as part of a multi-touch, longitudinal program, such as chronic care monitoring.

Eleanor is easy to implement into healthcare organizations, following our proven onboarding approach that minimizes impacts on the clinical, administrative, and IT teams while focusing on speed-to-value.

About MyndYou:

MyndYou’s next generation care management solutions help healthcare organizations improve clinical and engagement program results and reduce the cost of care. Fronted by an AI-enabled assistant, Eleanor delivers end-to-end care management support, reaching your members and discovering needs for follow-up, so your clinicians can focus on top-of-license care.

Eleanor is more than a call system – she’s trained to have dynamic, clinical, human-like conversations with your members. Eleanor becomes an extension of your team. With her empathetic approach, Eleanor speaks with your members to identify needs, prioritizes interventions for follow-up, and summarizes patient-clinician encounters, improving the efficiency and effectiveness of your care programs. Eleanor solutions can be configured for single-event encounters, such as cancer screening, or as part of a multi-touch, longitudinal program, such as chronic care monitoring.

Eleanor is easy to implement into healthcare organizations, following our proven onboarding approach that minimizes impacts on the clinical, administrative, and IT teams while focusing on speed-to-value.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Eleanor has been trained on thousands of clinical cases so that she understands the structure of patient-clinician dialogue, carries on a realistic conversation, and recognizes clinically relevant events.

Seamless integrations widely available

HIPAA and SOC2 compliant

Patients speak with Eleanor for an average of 4 minutes

MyndYou has completed millions of calls, executing thousands per day.

MyndYou's product roadmap is robust and continuously evolving with advancements in AI using the human voice

Use Cases

Description:

Inbound's Hospital Care at Home program provides a solution for hospitals and health systems facing the following challenges:

  • Capacity Constraints: Frees up inpatient beds by shifting eligible acute care cases to the home environment.
  • Cost Pressures: Reduces total cost of care via care outside expensive inpatient setting
  • Quality Challenges: Decreases readmissions, mortality, and hospital-born complications.
  • Patient Dissatisfaction: Improves patient experience by delivering care in a familiar and comfortable home setting.
  • Demand to Expand Value-Based Care: Achieves cost savings and quality improvements, helping meet shared savings and outcome goals.
  • Workforce Shortages: Optimizes clinician time with remote monitoring and targeted in-home visits, reducing strain on hospital staff.
Pediatric use cases:

None provided

Users:

Health systems and hospitals

Description:

Transitional Care Management, Chronic Care Management, Remote Patient Monitoring, Gaps in Care, SDOH, Health Equity, Quality Programs/Stars, and Risk Assessments

Pediatric use cases:

Same

Users:

Care Managers, Nurses, Care Navigators, Population Health Leaders, Operational Leaders, Digital Innovation teams, Health System businesss line leaders.

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner, Meditech

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Pop health platform, Behavioral health

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Would prefer not to disclose

Hardware Compatibility:

None provided

Client Types

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:
  • Proven scale: 9,000+ patients treated at home to-date
  • Clinical breadth: 350+ DRGs treated and expanding
  • Better outcomes: 3–5% reduction in readmissions on average
  • High patient satisfaction: 86+ Net Promoter Score
  • Transformative savings: 20% reduction total cost of care on average
  • Comprehensive set of capabilities: fleet of assets to provide turn-key program
  • Flexible approach to partnership: a la carte menu of capabilities for systems just looking to fill gaps
  • Experience with CMS Waiver: experts on applying & approving application
  • Proven playbook for success & scale: standardized approach to sustainability
  • Lower financial barriers to launch: smaller launch fee & 30% of ongoing fees at risk tied to success
Differentiators vs EHR Functionality:

Eleanor calls (or texts) patients to engage them in a clinical conversation and prioritize patient needs for clinican follow-up.

Differentiators vs Competitors:

1. Ability to make outbound, proactive phone calls to engage patients in a dynamic, empathetic conversation about their health and well-being, averaging 3.4 minutes per call.

2. Goes beyond the transactional to support complex needs with dynamic, conversational listening, prioritizing clinician follow-up. She does not rely on digital tools which may increase disparities. 

Health Equity

Keywords

Images

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Videos

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Downloads

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Company Details

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