Coach offers a unified, integrated resource that meets the diverse needs of your organization. Telehealth nurses use our symptom triage tools to provide trusted guidance, directing members to the right care. 

Care manages support members with health education delivered through Coach, while your population health team can implement targeted, long-term campaigns to address diverse health needs. 

Simpilfy your operations with a single, consistent tool designed to support the complexities of your

organizational goals.

WebMD Ignite, a division of WebMD and Internet Brands, is the only comprehensive growth partner for healthcare organizations. We guide people to better health at all stages of their journey, from Discovery to Recovery. Our combination of leading brands in the industry—including WebMD, Medscape, Krames, PulsePoint, Vitals, The Wellness Network, Mercury Healthcare, and Healthwise—offers comprehensive solutions that engage individuals with timely, relevant messaging that optimizes experiences and outcomes, driving loyalty and lifetime value for our clients. Learn more at WebMDIgnite.com.

Paloma Health is a virtual specialty clinic focused on thyroid disease, specifically hypothyroidism. Paloma Health is a "full-stack" virtual clinic helping patients manage hypothyroidism and Hashimoto's from home. The offering includes at-home blood test kits, virtual visits with specialists and nutritionists, dietary and lifestyle interventions, and vitamin supplements. This combination has proven to be life changing for our patients' happiness and productivity when they are struggling to find the right care and have a myriad of symptoms all at once: depression, fatigue, weight gain, brain fog,. The barriers and burdens of traditional hypothyroid care are significant: patients bounce from endocrinologists to nutritionist to primary care. They struggle to find specialists who understand their condition. Paloma Health is a game changer for many patients!

Virtual First Specialty Clinic focused on hypothyroidism

Integrates seamlessly with Care Management platforms:

• Cognizant
• Zeomega
• Medecion
• AssureCare
• Zyter TruCare
• VituralHealth
• HealthEdge
• mhk
• EXL
• Gainwell
• Chordline Health
• ThoroughCare
• CaseTrakker

Industry’s most comprehensive set of member education: Coach offers a vast library of educational resources that can be bundled and tailored to individual member needs. From chronic disease management to wellness tips, Coach’s content also can be curated into care collections that support a health plan’s various disease management or population-specific programs.

Member behavior change support: Utilizing proven behavior-change techniques and flexible content, Coach helps members adopt healthier lifestyles. It includes a brief assessment that helps pinpoint a member’s behavior-change stage for a given condition and provides automated recommendations for specific content to help move them forward. It also has interactive features such as goal setting, progress tracking and personalized feedback to motivate members to stay on track with their health goal

In-depth analytics: Coach provides health plan leaders with in-depth analytics, offering valuable insights into member engagement and health trends. These analytics help health plans identify areas for improvement, measure the effectiveness of care programs and make data-driven decisions to enhance care delivery.

Campaign development tools: Care Management teams can create tailored content sets that support ongoing member campaigns. Whether it’s educating members about flu vaccines or other season-specific conditions, health plan care managers can select and curate the perfect resources to support a larger initiative and to reach the right audience.

We are an online specialty clinic so very different from EHR

Paloma Health is the only end-to-end online medical practice focusing on hypothyroidism. This differentiates us from testing companies like Everlywell because the testing kit is only the beginning of the patient journey –the subsequent treatment and care is the core of what we do.

Our specialization sets us apart from other digital health players because we specialize deeply into a unique (and prevalent) condition that requires personalized care. This personalized and holistic approach–whether it is our test that includes more biomarkers than most or that our doctors are leading experts on hypothyroidism–sets us apart in the mind of consumers.