The Radius Global Innovation Sprint program is a high-impact, accelerated process designed to uncover transformative insights and actionable strategies to address pressing business challenges. Combining patient research, strategic frameworks, and cutting-edge methodologies, the program brings together cross-functional teams and key stakeholders to rapidly ideate, test, and refine solutions.

PEP Health is an AI-powered platform that analyzes millions of unsolicited online patient comments to deliver real-time insights into care quality and experience. By turning public feedback into structured data, PEP Health helps health systems improve satisfaction, boost performance, and succeed in value-based care.

Unlike traditional surveys, which are slow and limited, PEP Health offers continuous visibility into what patients are saying across all locations and services. Its intuitive dashboard supports benchmarking and highlights areas for improvement.

Used by leading U.S. health systems, PEP Health enables faster, smarter decisions driven by the authentic voice of the patient.

Real time, actionable, AI powered patient experience insights to drive better quality and unlock value based care.

PEP Health provides insights that EHR systems do not. While EHRs capture internal clinical and operational data, PEP Health analyzes unsolicited public patient feedback using AI to deliver real-time, experience-focused insights.

This external view helps health systems understand what patients truly think, beyond what is documented or surveyed. PEP Health works alongside EHRs to support faster, more informed decisions that improve care and satisfaction.

Traditional survey vendors like Press Ganey and NRC Health rely on solicited feedback that is delayed, narrow, and often unrepresentative. PEP Health captures unsolicited, real-time patient feedback from millions of public online sources, offering a broader and more honest view of patient experience.

Tools like Reputation focus on brand management and social media presence. PEP Health delivers structured, clinical-grade insights using AI and NLP designed for healthcare. Our platform supports operational improvement, not just reputation tracking.

No manual input is needed from staff or patients. PEP Health provides continuous visibility across all sites and services, enabling faster, data-driven decisions that improve care and satisfaction.

While others measure what patients are asked, PEP Health measures what patients actually say.