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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

With QGenda On-Call, schedule data from many different service lines, departments, and affiliated providers are centralized and standardized for enterprise visibility and use. The easily accessible On-Call Directory includes advanced search capabilities that help to streamline the identification of the correct on-call provider. 

Physicians and staff have increased visibility into their schedules with anytime, anywhere access via a user-friendly mobile app. The app allows self-service for real-time shift swapping and requests. 

The reliable and interactive on-call provider contact data found in QGenda On-Call drives faster

communication with providers to expedite care in critical patient care situations. The reduction in time spent locating on-call providers also frees time for more direct care at the patient bedside or performing other tasks that may otherwise be delayed and impact patient experience.

About QGenda:

QGenda is the leading provider of automated healthcare workforce management software. Since its launch in 2006, QGenda has grown to serve more than 1,200 customers in over 30 medical specialties across 5,000 hospitals. The subscription-based automated scheduling software is used by practice groups, hospitals, academic medical centers, and enterprise health systems to build optimal schedules for clinicians and medical staff to provide the best possible care. QGenda is headquartered in Atlanta, GA.

Product Description:

Steer Health’s Digital Front Door streamlines the end-to-end patient journey. Patients can find providers, self-triage, book appointments, complete forms, communicate via AI chat, receive automated reminders, and pay online. Organizations gain higher conversion, fewer no-shows, and reduced staff workload through fully automated, integrated workflows.

Core features:

  • Online Scheduling & Digital Intake – Real-time booking, forms, insurance capture.
  • Automated Reminders & Follow-Up – Reduces no-shows and improves visit readiness.
  • AI Patient Communication – Instant chat support for scheduling, FAQs, and navigation.
  • Reputation & Web Modernization – Search visibility, mobile sites, automated reviews.
  • Digital Payments – Text-to-pay, bill pay, pre-visit collection.
  • Telemedicine – Integrated virtual visits with seamless scheduling and patient communication.

Digital Front Door improves patient access by modernizing how patients discover, schedule, and engage with care. 

The platform offers real-time online scheduling, telemedicine, automated reminders, AI-driven communication, digital intake, and online payments — reducing no-shows and administrative burden while increasing patient acquisition and visit completion.

About Steer Health:

Steer Health is an AI-powered growth and automation platform for hospitals and healthcare organizations. Steer's mission is to drive revenue acceleration and cost savings by reducing the burden on healthcare professionals. With innovative solutions designed to streamline patient acquisition, retention and enhance care, Steer Health is at the forefront of transforming the healthcare landscape.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

QGenda On-Call Management Software transforms how healthcare organizations manage on-call staffing, providing real-time visibility and intelligent search capabilities. This robust solution ensures the right healthcare provider is reached quickly, enhancing operational efficiency, satisfaction, and patient care.

  • Real-Time Visibility and Accuracy: QGenda On-Call provides a centralized, real-time access point for on-call schedules, ensuring all users across the organization can view the most accurate, up-to-date information.
  • Operational Efficiency: Streamline processes with integrated schedules that automatically update, reducing administrative burden and enhancing the accuracy of on-call coverage.
  • Provider Satisfaction: Supports equitable call assignments and simplifies shift swapping to prevent burnout. Facilitate communication through support for text, phone, and email.
  • Improved Patient Care: Quickly connect providers and patients to reduce wait times and meet compliance standards, ensuring timely care delivery.
  • Enhanced Communication: Offers seamless integration with clinical communication platforms, ensuring the right providers are contacted efficiently using preferred contact methods, all accessible via a convenient mobile app for flexibility and control.

QGenda On-Call is designed to improve satisfaction, efficiency, and care outcomes, supporting healthcare organizations in delivering timely and effective patient care.

Pediatric use cases:

None provided

Users:
  • Banner Health
  • Childen's Nebraska
Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Credentialing

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner, Meditech, athena, Athenahealth, Allscripts

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, eClinicalWorks, Athenahealth, Meditech, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:
  • Voice, Web, Chatbot and SMS Scheduling
  • Smart Routing & 1 Click Scheduling for existing patients
Differentiators vs Competitors:
  • Integrated OnDemand Care Options for Fast Tracking and Care Delivery Arbitrage
  • Integrated Modern Communication Tools
  • Referral Automation

Keywords

Images

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Videos

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No videos provided

Downloads

media thumbnail
eBook - Combating Your Health System’s On-Call Provider Challenges
https://steerhealth.io/online-patient-scheduling-platform/

Alternatives

Company Details

Founded in 2006

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