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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Inbound Health's Remote Patient Monitoring product enables an end-to-end software and hardware solution to improve patient outcomes, enhance revenue generation, and minimize admin time for clinicians. Inbound Health's Remote Patient Monitoring product is an extension of Inbound Health's other products.

About Inbound Health:

Inbound Health offers a comprehensive set of capabilities to hospitals and health systems designed to enable acute and post-acute care at home programs. Inbound's capabilities include home-based care pathway development, virtual care management, 24/7 biometric monitoring, in-home nursing and therapy visits, a proprietary technology platform (that supplements EHRs), supply chain coordination, clinical and operational oversight, and managed care support. 

The company's flexible partnership structure allows health system partners to leverage their existing assets and capabilities, while relying on Inbound to fill any and all remaining gaps to launch and scale advanced care at home programs. 

To date, Inbound Health has managed over 9,000 patients in the home across 350+ primary diagnoses.

Product Description:

Aiva Patient Assistant is a voice assistant for patients, giving them hands-free control over their experience while reducing busywork for nurses.

Aiva leverages Alexa devices in patient rooms. We integrate with more than 25 inpatient systems, including building management (like Siemens, Desigo and Trane), patient experience (like GetWell, Sonifi, pCare and Vibe), communications (like Voalte and Vocera), EHR (Epic, Cerner) and nurse call (Rauland).  

Patients enjoy instant results and a more self-directed experience, improving satisfaction.

Nurses spend less time on low-value requests and more on direct patient care, allowing them to practice at the top of their license. For example, at a rehab hospital in Philadelphia, patients average more than 12 requests per day using Aiva, saving nurses more than 7500 hours per year.   

About Aiva Health:

Aiva is the virtual assistant for healthcare, using conversational control of 25+ inpatient systems to reduce nursing workload and improve patient experience.  

Our clients include Cedars-Sinai Medical Center, BayCare Health, Houston Methodist Hospital, Boston Children's Hospital, Jefferson Health and Moffitt Cancer Center.

Aiva Smart Room lets patients control lights, blinds, thermostats and TVs by giving voice commands to enterprise-managed Alexa devices. Making patients more independent improves satisfaction while freeing up nurses to focus on higher-value bedside care.

Aiva Assistant allows nurses and pharmacists to read and write to the EHR, set reminders, access policies & protocols and control patient room environments from anywhere in the hospital. Aiva's mission is to cut by 50% the time staff spend stuck in front of a computer screen.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Acute and Post-Acute Care Management

  • Enables health systems to deliver hospital-level care at home for acute and post-acute patients.
  • Supports real-time patient monitoring, remote assessments, and care coordination.

Remote Patient Engagement

  • Identifies candidates for RPM and Chronic Care Management (CCM) programs based on clinical criteria.
  • Onboards patients with condition-specific care plans and RPM kits tailored to their needs.
  • Monitors patient vitals and survey responses in a consolidated dashboard for proactive intervention.
  • Sends vitals back to the EMR automatically through seamless EMR integration.
  • Completes documentation to support billing for RPM/CCM CPT codes.

Virtual Hospitalist Support

  • Facilitates patient referrals and enrollment into home-based care programs.
  • Enables video visits, real-time chat, and EMR-integrated charting for remote clinical oversight.

Patient Engagement & Digital Health Tools

  • Provides patients with a tablet-based app for video visits, educational content, surveys, and care tasks.
  • Sends real-time alerts and reminders to support medication adherence and care plan compliance.

Care Coordination & Workflow Management

  • Enables personalized care plans and supports managing orders and tracking patient progress.
  • Streamlines collaboration among nurses, therapists, and other providers through a centralized workflow app.

Field Nursing & Home-Based Care Delivery

  • Supports in-home nurses with real-time data capture, shift management, and mobile order submission.
  • Ensures seamless integration between virtual and in-person care providers.

Revenue Optimization & Readmission Reduction

  • Identifies missing revenue opportunities related to RPM/CCM billing and reimbursement.
  • Leverages analytics to track readmission rates and care outcomes, driving continuous improvement.

End-to-End Device Logistics & Support

  • Centralized shipping and returns with device cleaning, testing, and recycling capabilities.
  • Offers 24/7 technical and patient support to ensure seamless device functionality and patient experience.

Data-Driven Clinical Insights

  • Leverages patient analytics to enhance clinical decision-making and optimize care pathways.
  • Enables continuous performance monitoring for improved outcomes and operational efficiency.

Inbound InHome is a critical tool for health systems looking to expand hospital-at-home capabilities, improve patient outcomes, and reduce costs while maintaining high-quality, personalized care.

Pediatric use cases:

None provided

Users:

Health systems and hospitals

Description:

Hands-free:

  • Lighting control
  • Blinds/shades control
  • Thermostat control
  • TV control
  • Nurse call
  • FAQ access
  • Medication education
  • Music and relaxing sounds
Pediatric use cases:

With Aiva, patients use their voice to control lights, blinds, thermostats, TVs and pillow-speaker requests, as well as play music and other entertainment.

Users:
  • Jefferson Health
  • BayCare Health
  • Houston Methodist Hospital
  • Bethany Children's Hospital (partial functionality)
  • Moffitt Cancer Center (partial functionality)

EHR Integrations

Integrations:

Acute care EMR, ADT

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Acute care EMR, ADT

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Epic, Cerner

Hardware Compatibility:

Not applicable

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

EHRs do not provide hands-free Smart Room controls like lights, blinds, thermostats and TVs. They also don't offer music, educational content, nurse call assistance or integration with language interpreter services.

Differentiators vs Competitors:

Aiva is the only full-featured in-patient voice platform in the U.S.  

For example, Aiva's integrations with 25+ inpatient systems make us the only vendor enabling full Smart Room capabilities in U.S. hospitals, including voice control over lights, blinds, thermostats, TVs, PBX and nurse call.  

In addition, Aiva Patient Assistant is the only voice assistant enabling access to a range of patient-centric content, from medication education to music and relaxing sounds.

Health Equity

Hands-free voice and (with screen-enabled devices) touch commands as alternative to smartphone.

Our voice solution offers English and Spanish. Our GPT-powered SMS solution offers 26 different languages.

Hands-free voice access for all UI modalities, as well as large-font text options for screen-enabled devices.

Aiva is HIPAA-compliant and protects both patient and staff privacy while providing aggregated usage data in our dashboard.

Aiva provides launch training curriculum and ongoing dedicated Client Success support.

Keywords

Images

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Videos

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Downloads

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Alternatives

Company Details

Founded in 2016

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