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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Transform Patient Experience with Artera Virtual Agents

Artera enhances every stage of the patient journey with AI-powered virtual agents (voice and text) designed for healthcare. Trusted by 900+ provider organizations—including specialty groups, FQHCs, large IDNs, and federal agencies. Our virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more, engaging 100 million patients annually. Whether augmenting your team or powering a fully autonomous digital workforce, Artera offers virtual agents that can adapt to your needs—giving you control over how AI enhances your operations.

Learn more at https://artera.io/ai-in-healthcare-communications/ 

Scale AI at Your Pace. A Smarter Virtual Agent Approach.

Whether you are dipping your toe in or ready to unleash a digital workforce, Artera Virtual Agents (voice and text) can meet you where you are in your AI journey. Artera’s approach includes offerings to Support Your Staff (AI-powered console with Co-Pilot agents); Supercharge Your Staff (semi-autonomous Flows Agents); or Unleash Your Digital Workforce (fully-autonomous AI Agents). 

Support Your Staff with Artera’s Console with AI Co-Pilots

  • Artera’s AI-Powered Console with AI Co-Pilots supports your staff in building and deploying multi-step communications workflows across a range of use cases - with your staff in charge of it all. 
  • Our AI co-pilots help staff respond faster and more accurately to patient inquiries with message shortening and conversation summaries. Culturally-relevant, real-time language translations augment your staff capabilities so language is not a barrier to care. 

Learn more at https://artera.io/ai-agents-for-healthcare

Supercharge Your Staff with Artera’s Flows Agents

  • Empower your front desk staff with Artera’s Flows Agents—intelligent, rules-based AI assistants designed to streamline workflows, enhance efficiency, and improve patient interactions, powered by Natural Language Processing. Your staff remains in control, making the final decisions, while Flows Agents handle execution—automating routine tasks, managing workflows, and generating content. 

Learn more at https://artera.io/agentic-ai-for-healthcare

Unleash Your Digital Workforce with Artera’s AI Agents

  • Artera’s AI Agents (voice and text) are your new digital office staff—intelligent, autonomous agents that streamline operations and support decision-making. These dynamic agents will augment your team, handling workflows, automating routine tasks, and optimizing efficiency, so your staff can focus on what matters most: delivering exceptional patient care.

Learn more at https://artera.io/ai-agents-in-healthcare/ 

We understand that health systems are evolving to find the solutions that best meet the needs of their staff and patients. Begin with one option or use all three options based on your needs. It’s a journey, and we’re here every step of the way. 

Security First. Trust Always. 

At Artera, security isn’t an afterthought—it’s the foundation. Our best-in-class InfoSec approach keeps AI safe, compliant, and built for healthcare. Virtual Agent features meet top industry standards—SOC 2 Type 2, HITRUST Certified, and HIPAA compliant. Plus, we don’t use PHI/PII in training models. Trust the virtual agent company that has proven for a decade that security comes first. 

About Artera:

Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 900+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021 - 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years.

Product Description:

DeepScribe’s AI scribe automates medical documentation for doctors. Powered by the largest clinical dataset in healthcare, DeepScribe ambiently captures patient visits as they happen and then writes complete, billable documentation directly within a clinician’s electronic health record system. From small private practices to large healthcare organizations, DeepScribe is helping clinicians of all kinds reduce burnout, improve patient care, and increase revenue.

About DeepScribe:

Trusted by thousands of clinicians and trained on the largest clinical dataset in healthcare, DeepScribe is the most widely adopted ambient AI medical scribe in the world.

DeepScribe allows clinicians to ambiently capture patient visits in real time. Powered by proprietary AI technology trained on millions of real patient visits, DeepScribe automatically extracts relevant medical information from these encounters and classifies it into standardized medical notes directly within a clinician’s EHR.

DeepScribe’s powerful AI solution enables clinical organizations of any size to focus on delivering exceptional care while saving time, reducing burnout, and increasing revenue and reimbursement.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

DeepScribe ambient AI understands and adjusts to different patient visit types, placing data into the right context. For instance, when a physician and patient discuss a condition during a follow-up visit, information from previous visits is automatically pulled forward into the current chart - but modified as needed within the context of the current conversation.

DeepScribe offers bi-directional integration to pull and push discrete field information with leading EHR systems including Epic, athenahealth, NextGen Healthcare, Veradigm, Ontada and more. This enables easier access to information that drives continuity of care.

DeepScribe’s ambient AI platform is HIPAA-compliant and SOC-2-certified. All data captured and processed by DeepScribe is encrypted using end-to-end AES-256 technology. To ensure data security and privacy, encrypted data is stripped of all personally identifiable information, ensuring patient information cannot be associated with an individual. DeepScribe also includes an additional layer of security to ensure any user accessing the platform is authorized to do so.

DeepScribe AI has been trained on the learnings from more than 5 million patient conversations. Clinicians simply need to have a conversation with the patient naturally during the encounter, moving through their workflow as they normally would. The ambient AI understands the details and nuances – including essential patient anecdotes – and generates a complete clinical note. The interface is highly regarded for its simplicity. Clinicians begin the encounter with just two taps, then hit one button to record, and another to “scribe” the visit.

DeepScribe was developed with scalability in mind, and supports rapidly increasing user bases at large health systems such as Ochsner Health, Texas Oncology, Covenant HealthCare. Regardless of the practice or organization size, the DeepScribe platform can onboard and accommodate a high volume of clinician users at one time.

The DeepScribe ambient AI platform is continuously learning via patient conversations and built upon a foundation of the largest clinical dataset in the category. In addition to refinements made within the AI model, DeepScribe clinical experts also collaborate with specialty care physicians to ensure each medical group’s workflow and needs are satisfied and reflected in the notes that are generated.

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

Clinical documentation

Real-time data insights

Pediatric use cases:

Clinical documentation

Real-time data insights

Users:

Physicians

Healthcare Providers

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Ambulatory EMR

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Allscripts, NextGen, eClinicalWorks, Other, Athenahealth, Self-developed, Epic, athena, McKesson

Hardware Compatibility:

Desktop, Mobile / Tablet (native app)

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Decade of Healthcare Expertise. Powered by AI.

AI virtual agents are everywhere—but not all are created equal. Choose the difference: proven healthcare expertise, a validated workflow library and seamless integrations. For a decade, Artera’s delivered digital solutions to improve patient experience, deep integration with EHRs and thousands of patient pathways validated by healthcare organizations - like yours. 

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Trusted by thousands of clinicians across multiple specialties, DeepScribe focuses on the importance of specialty care knowledge and accuracy, creating custom AI models that understand each specialty’s workflow, terminology, and needs. This not only creates the most complete, precise AI-generated note in healthcare, but it also helps drive industry-leading adoption among clinicians. In addition, DeepScribe offers Customization Studio, where clinicians can personalize how notes look and read to their preferences. From small private practices to large healthcare organizations, our accuracy and ease of use leads to lower physician burnout, higher patient satisfaction, and a higher return on investment.

Keywords

Images

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The Artera Difference

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Videos

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DeepScribe Turned Me Into The Doctor I Always Wanted To Be.mp4

Downloads

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Alternatives

Company Details

Founded in 2015

Founded in 2017

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