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Description
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EHR integrations
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Health equity
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
HealthHub
HealthHub

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Categories

Solutions

Description

Product Description:

Designed to let individuals take a proactive role in their health and well-being, HealthHub provides an engaging and educational digital experience to get consumers to actively participate in their health journey. Structured learning experiences (in English, select titles in Spanish) with condition-based resources allow a self-guided user to explore all facets of a topic, from condition overview, symptoms, and diagnosis, to treatment options and long-term outcomes.

All resources, including thousands of articles, images, interactive tools, and videos, are URAC-accredited, NCQA-certified, and medically reviewed. They are based on a diverse range of evergreen and hot topics, and accessible for users of all capabilities, supported through our WCAG-compliant interface. A variety of health literacy, medical advice, and intentional wellness planning tools are available to cater to various learning styles and preferences, including:

  • Condition and wellness articles
  • Self-care, wellness, and procedure videos
  • Personal risk calculators
  • Health quizzes
  • Healthy recipes
  • Prescription and over-the-counter (OTC) medication information
  • Drug interaction checker
  • Prevention planners
  • Risk assessments
About WebMD Ignite:

WebMD Ignite, a division of WebMD and Internet Brands, is the only comprehensive growth partner for healthcare organizations. We guide people to better health at all stages of their journey, from Discovery to Recovery. Our combination of leading brands in the industry—including WebMD, Medscape, Krames, PulsePoint, Vitals, The Wellness Network, Mercury Healthcare, and Healthwise—offers comprehensive solutions that engage individuals with timely, relevant messaging that optimizes experiences and outcomes, driving loyalty and lifetime value for our clients. Learn more at WebMDIgnite.com.

Product Description:

Oneview’s Care Experience Platform (CXP) delivers a host of patient-centered services that improve the experience of care for patients, families, and providers. Patients spend most of their time in the hospital waiting. They spend an average of 12 hours a day watching TV. With the CXP, this time is leveraged to inform, educate, enable self-service, as well as distract and calm. 

By automating a host of manual and time-consuming tasks, the system reduces the non-clinical task burden on floor nurses. This reallocation of time allows nurses to focus on clinical care, leading to higher patient and nurse satisfaction and ultimately better HCAHPS scores. 

 

Leading hospital organizations around the globe, including 3 of the US News Top 20 Honor Roll hospitals in the US, partner with Oneview to deliver more control for patients and families, more time for care teams, and less complexity for executives and IT teams. HIPAA-verified, ISO27001 and ISO27701-certified, the CXP integrates seamlessly with every major EHR system. 

It’s time to nurture better patient, family and provider experiences. It’s time to experience Oneview. 

About Oneview Healthcare:

Oneview is the connected care experience company – a global leader in patient, clinician and hospital

system experience solutions. Our intuitive platform is thoughtfully designed to integrate with EHR systems

for fully automated, consistent and personalized user experiences for all. Oneview’s digital tools are fully

customizable and can be deployed across tablets, televisions and mobile devices to optimize clinical

workflows while enhancing communication and engagement for all users. To learn more, visit

oneviewhealthcare.com.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Oneview’s interface is designed to be user-friendly for patients and families, presenting real-time information—like care team details and daily schedules—in a clear, intuitive format. With readable text, clear icons, and dynamic updates that require no interaction, it ensures essential information is always accessible. Customizable branding enhances comfort and familiarity, helping reduce confusion and support a more informed, engaging patient experience.

Oneview offers a cloud-based analytics platform that captures real-time events from devices, backend systems, and patient interactions—like meal orders, service requests, and education engagement. It integrates with hospital systems, including EHRs, to gather key data such as demographics and schedules. Insights are delivered through interactive PowerBI dashboards and monthly Executive Reports summarizing KPIs and usage metrics, helping hospitals track ROI, enhance care, and optimize operations.

Oneview's Care Experience Platform ensures reliability through seamless EHR integration, real-time analytics, and ISO27001/ISO27701 certifications for security and compliance. It offers minimal IT impact with a fully-managed solution and 24/7 support, enhancing performance and trust.

The Room Controls application allows patients to adjust lighting, window shades, and temperature through the platform, enhancing comfort and independence. Seamlessly integrated with hospital systems, it reduces non-critical requests to nursing staff, improving both patient satisfaction and operational efficiency.

Oneview is a vendor-agnostic platform that integrates seamlessly with hospital systems to support clinical workflows, automate updates, and personalize the patient experience. Using HL7 standards, secure APIs, and message transformation, it enables real-time data exchange to deliver tailored content—like care team info and education—via TV or touchscreen, improving communication and care coordination.

The Care Experience Platform enables bi-directional communication between patients and care teams through native inpatient devices, such as touchscreens, TVs, and personal devices. This feature allows patients to send service requests, provide feedback, and communicate with clinicians in real-time, while care teams can respond promptly, update care plans, and address patient needs. By facilitating seamless, two-way communication, Oneview enhances patient engagement, improves care coordination, and reduces delays in responding to patient concerns, all within a user-friendly, integrated environment

Oneview helps with care coordination by centralizing real-time patient information and making it easily accessible to care teams, patients, and families. Integrated with EHRs and other hospital systems, Oneview surfaces key details like care team assignments, treatment plans, schedules, and education materials directly at the bedside or on mobile devices. Automated workflows ensure that all stakeholders are aligned, reducing communication gaps and improving the consistency and quality of care throughout the patient journey.

Oneview’s Care Experience Platform delivers personalized, interactive education at the point of care, helping patients better understand their conditions and manage symptoms. Through micro-learning content, real-time feedback, and service request tools, the platform boosts engagement, supports timely discharges, and streamlines nursing workflows—all while enhancing patient knowledge and satisfaction.

Oneview's Care Experience Platform improves workflows with automated processes, real-time data and analytics, virtual care integration, device management, and patient-driven features. It integrates with systems like Epic and Computrition to automate tasks such as meal ordering, supports telehealth via an open Virtual Care API, ensures device security and monitoring, and allows patients to make digital requests, reducing staff workload and enhancing care.

Oneview’s EHR integration enhances patient engagement by seamlessly connecting with hospital and third-party systems using secure web APIs, HL7 standards, and custom adapters for complex workflows. Compatible with major EHRs like Epic, Cerner, Allscripts, and MEDITECH, and middleware like Cloverleaf and Rhapsody, it enables automated delivery of personalized education and calming content via TV or touch devices—streamlining workflows and improving the care experience.

Use Cases

Description:

Foster an environment where informed decisions lead

to improved outcomes

We make it easy for marketing teams and non-technical contributors to create high-quality, personalized experiences. Whether you need a turnkey, branded, hosted site or a fully customized solution with API integration or CMS incorporation, our platform delivers. With our scalable system, you can easily edit text and content, add your own articles and videos to enhance your brand strategy, and prompt user engagement with embedded calls to action, such as:

  • Find a healthcare provider or location
  • Register for a class or event
  • Request or schedule an appointment
  • Take a health risk assessment
  • Subscribe for an e-Newsletter or updates
  • Make a payment or donation

Extend your voice to improve outcomes and build healthier communities

  • Drive website traffic and deliver dynamic, personalized conversion paths while meeting website accessibility standards
  • Improve Quality Star Ratings and HEDIS scores while demonstrating engagement with comprehensive user analytics
  • Establish a favorable brand reputation, and increase satisfaction, acquisition, and retention with embedded next steps to care
  • Integrate with marketing automation and third-party applications for marketing and remarketing campaigns 
  • Reduce overall healthcare costs and improve outcomes with self-care, disease management, wellness, and preventive care education and support 
  • Support population health initiatives, reach diverse populations, and empower health consumers with the information they seek

Prove your impact

Drive intelligent engagement and create seamless consumer

experiences by pairing HealthHub with Ignite Activation. With a campaign ROI of 7:1 (on average), you benefit from decades of data insights, strategy, award-winning creative,

precision engagement, and omnichannel outreach to accelerate growth and bring your brand to life across all channels.

Pediatric use cases:

Tailored content developed specifically for pediatric applications, making it highly relevant for providers and organizations focused on child and adolescent care — helping them better connect with families and improve outcomes.

Users:

Content marketers, patient education directors, nurses, physicians, etc, with end user being health consumers (e.g., patients, members).

Description:

Oneview Healthcare’s Care Experience Platform enhances the inpatient experience by connecting patients, families, and care teams through a single, integrated solution. It delivers personalized content—such as entertainment, education, and real-time updates—on bedside or personal devices, improving engagement and communication. The platform integrates with hospital systems to automate workflows, reduce manual tasks, and support clinical efficiency. It also offers tools like Digital Door Signs and room status indicators for operational support, while allowing full customization to meet unit-specific needs and maintain consistent hospital branding.

Pediatric use cases:

Oneview offers features that support the unique needs of young patients like age-appropriate entertainment, education, and calming content that can be tailored by age group or clinical condition, helping to reduce anxiety and promote engagement. Its intuitive, touch-friendly interface is easy for children to navigate, whether on a bedside touchscreen or a personal device. 

Users:

Patients – Access personalized information, entertainment, education, meal ordering, and service requests via in-room touchscreens or their own devices, enhancing comfort and engagement during their hospital stay.

Families & Caregivers – View real-time updates such as care team information, daily schedules, and educational content to stay informed and involved in the patient’s care journey, especially important in pediatric and long-term care settings.

Clinicians & Nursing Staff – Benefit from streamlined workflows and reduced manual tasks through integrated systems (e.g., EHR), enabling more efficient communication and patient-centered care.

Hospital Administrators & IT Teams – Manage and customize the platform to align with hospital branding, unit-specific needs, and operational goals, while leveraging data and analytics to monitor engagement and system usage.

Facilities & Environmental Services Teams – Use tools like the Digital Door Sign and room status indicators to support room readiness, cleanliness workflows, and safety protocols.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, Other

Hardware Compatibility:

Other, Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:
  • Patient-centric, with a variety of formats to engage various learning styles and preferences, including articles, images, and videos 
  • All resources are URAC-accredited, NCQA-certified, WCAG-compliant, and medically reviewed on a regular cadence
  • Reading Level: 5th–8th grade
  • Structured learning experiences (in English, select titles in Spanish) with condition-based resources 
  • Turnkey, branded, hosted site or a fully customized solution with API integration or CMS incorporation
  • Natural language search powered by AI
Differentiators vs EHR Functionality:

Oneview’s Care Experience Platform (CXP) goes beyond standard EHR functionality by offering a comprehensive patient engagement solution—including entertainment, meal ordering, service requests, and education—accessible on personal or hospital-provided devices. Unlike EHRs focused on clinical data, Oneview enhances the patient experience with real-time updates, automation, and advanced analytics. Its cloud-based infrastructure enables easy deployment, while seamless integration with systems like Epic and Cerner ensures synchronized data and streamlined clinical workflows, allowing hospitals to maximize existing digital investments.

Differentiators vs Competitors:

Oneview's Care Experience Platform is highly scalable and customizable, expanding easily across beds, units, or with added features. It offers advanced, real-time cloud-based analytics and is the only vendor in its category with both ISO27001 and ISO27701 certifications—ensuring top-tier security, simplified cloud deployment, and continuous updates, outperforming legacy on-premise solutions.

Health Equity

Keywords

Images

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Videos

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Oneview Overview

Downloads

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Oneview MyStay Tablet

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Company Details

Founded in 2007

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