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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Virtualis™
Virtualis™

0 review

Eleanor
Eleanor

Categories

Solutions

Description

Product Description:

The AI Nerve Center for Hospital Care

Virtualis™ is the proprietary, patent-pending clinical intelligence platform powering LIVEMED Telehealth™. Designed by physicians, for physicians, it transforms fragmented hospital communication into an intelligent, real-time triage system that prioritizes what matters most—saving lives.

At its core, Virtualis™ uses medical-acuity AI to sort and escalate nurse-to-physician messages, ensuring the sickest patients are seen first. High-acuity messages are flagged instantly, cutting through the noise and reducing cognitive overload for clinicians.

But Virtualis™ is more than a smart pager. It’s the foundation of a fully integrated care layer—connecting to Virtualis One™, our universal EMR interface, and enabling secure chat, automated specialty routing, and AI-assisted clinical workflows across hospital networks.

Virtualis™ is not just communication. It’s clinical precision, operational speed, and AI you can trust—on every shift.

About LIVEMED Telehealth™:

Redefining the Future of Specialty Care

LIVEMED Telehealth™ is an AI-powered, physician-led health technology company revolutionizing how hospitals access and deliver specialty care. At the intersection of advanced machine learning and real-world clinical workflows, we are solving one of healthcare’s most urgent challenges: real-time access to high-quality specialty physicians—anytime, anywhere.

Our platform combines Virtualis One™, a universal EMR interface that bridges disconnected hospital systems, with Virtualis™, our patent-pending AI-driven communication engine that triages clinical messages based on medical acuity. Together with our tech-enabled multispecialty physician group and telemedicine device network, we’re building a next-generation hospital operating system—one that’s intelligent, agile, and deeply human-centered.

LIVEMED Telehealth™ doesn’t just connect hospitals to specialists—it empowers them to deliver smarter care, reduce unnecessary transfers, improve outcomes, and transform inpatient operations using precision AI.

Product Description:

MyndYou’s next generation care management solutions help healthcare organizations improve clinical and engagement program results and reduce the cost of care. Fronted by an AI-enabled assistant, Eleanor delivers end-to-end care management support, reaching your members and discovering needs for follow-up, so your clinicians can focus on top-of-license care.

Eleanor is more than a call system – she’s trained to have dynamic, clinical, human-like conversations with your members. Eleanor becomes an extension of your team. With her empathetic approach, Eleanor speaks with your members to identify needs, prioritizes interventions for follow-up, and summarizes patient-clinician encounters, improving the efficiency and effectiveness of your care programs. Eleanor solutions can be configured for single-event encounters, such as cancer screening, or as part of a multi-touch, longitudinal program, such as chronic care monitoring.

Eleanor is easy to implement into healthcare organizations, following our proven onboarding approach that minimizes impacts on the clinical, administrative, and IT teams while focusing on speed-to-value.

About MyndYou:

MyndYou’s next generation care management solutions help healthcare organizations improve clinical and engagement program results and reduce the cost of care. Fronted by an AI-enabled assistant, Eleanor delivers end-to-end care management support, reaching your members and discovering needs for follow-up, so your clinicians can focus on top-of-license care.

Eleanor is more than a call system – she’s trained to have dynamic, clinical, human-like conversations with your members. Eleanor becomes an extension of your team. With her empathetic approach, Eleanor speaks with your members to identify needs, prioritizes interventions for follow-up, and summarizes patient-clinician encounters, improving the efficiency and effectiveness of your care programs. Eleanor solutions can be configured for single-event encounters, such as cancer screening, or as part of a multi-touch, longitudinal program, such as chronic care monitoring.

Eleanor is easy to implement into healthcare organizations, following our proven onboarding approach that minimizes impacts on the clinical, administrative, and IT teams while focusing on speed-to-value.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Eleanor has been trained on thousands of clinical cases so that she understands the structure of patient-clinician dialogue, carries on a realistic conversation, and recognizes clinically relevant events.

Seamless integrations widely available

HIPAA and SOC2 compliant

Patients speak with Eleanor for an average of 4 minutes

MyndYou has completed millions of calls, executing thousands per day.

MyndYou's product roadmap is robust and continuously evolving with advancements in AI using the human voice

Use Cases

Description:

Intelligent Clinical Communication and AI-Driven Triage for Hospitals

Hospitals of all sizes face a common challenge: fragmented communication between care teams leads to delayed responses, physician overload, and missed opportunities for timely intervention. Traditional paging systems and siloed messaging apps lack prioritization, forcing clinicians to sift through dozens of messages without knowing which patients need urgent attention—or which specialist to call.

Solution:

Virtualis™ is an intelligent communication platform that uses physician-trained AI to triage nurse-to-physician messages in real time based on clinical acuity. It automatically classifies incoming messages (e.g., red = critical, yellow = moderate, green = routine) and suggests the appropriate specialty to consult—streamlining workflows and ensuring timely access to the right expert.

Impact:

• Accelerates clinical response times

• Reduces communication noise and alert fatigue

• Streamlines specialist consultations with smart routing

• Improves care coordination across departments and shifts

• Supports better outcomes by aligning attention to patient acuity

• Works seamlessly across EMRs and hospital systems, with no workflow disruption

Whether in large academic centers or community hospitals, Virtualis™ becomes the intelligent layer that transforms communication into a high-impact clinical decision tool—elevating care quality and operational performance system-wide.

Pediatric use cases:

Same application as above 

Users:

Clinical Users

• Registered Nurse (RN)

• Charge Nurse

• Nurse Practitioner (NP)

• Hospitalist

• Emergency Medicine Physician

• Specialist Physician (Neurology, Cardiology, etc.)

• Pharmacist

• Respiratory Therapist

• Speech-Language Pathologist (SLP)

• Physical Therapist

• Occupational Therapist

• Social Worker

• Case Manager

• Clinical Coordinator

Leadership & Admin

• Chief Medical Officer (CMO)

• Chief Nursing Officer (CNO)

• Chief Medical Information Officer (CMIO)

• Director of Nursing

• Medical Director

• Director of Clinical Informatics

• Telehealth Program Manager

• Director of Case Management

Technology & Integration

• Clinical Workflow Analyst

• Hospital IT Administrator

• Systems Integration Lead

Description:

Transitional Care Management, Chronic Care Management, Remote Patient Monitoring, Gaps in Care, SDOH, Health Equity, Quality Programs/Stars, and Risk Assessments

Pediatric use cases:

Same

Users:

Care Managers, Nurses, Care Navigators, Population Health Leaders, Operational Leaders, Digital Innovation teams, Health System businesss line leaders.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Acute care EMR, Pop health platform, Behavioral health

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Would prefer not to disclose

Hardware Compatibility:

None provided

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

Virtualis™ is not an EMR replacement—it’s an intelligent communication and triage layer that sits above the EMR. While EHRs document care, Virtualis™ orchestrates it in real time, prioritizing clinical messages by medical acuity and streamlining team collaboration without disrupting existing workflows.

Differentiators vs Competitors:

Unlike generic chat platforms or static paging tools, Virtualis™ uses physician-trained AI to triage messages, reduce noise, and escalate care based on urgency. It’s the only communication tool built to think clinically, scale across hospitals, and plug into any EMR ecosystem—turning communication into a care-delivery engine.

Differentiators vs EHR Functionality:

Eleanor calls (or texts) patients to engage them in a clinical conversation and prioritize patient needs for clinican follow-up.

Differentiators vs Competitors:

1. Ability to make outbound, proactive phone calls to engage patients in a dynamic, empathetic conversation about their health and well-being, averaging 3.4 minutes per call.

2. Goes beyond the transactional to support complex needs with dynamic, conversational listening, prioritizing clinician follow-up. She does not rely on digital tools which may increase disparities. 

Health Equity

Keywords

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