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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Avery by Drive Health
Avery by Drive Health

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Categories

Solutions

Description

Product Description:

Avery by Drive Health is an Agentic AI Caregiver designed to augment clinical teams by managing two-way communication across every stage of care. From pre- and post-operative outreach to transitional care and chronic condition management, Avery engages patients through accessible text and voice channels—available in 15+ languages and expanding through our partnership with Google. Avery integrates seamlessly with EHR, CRM, and care-management systems, allowing providers and payers to unify engagement workflows under one intelligent platform. Every interaction is secure, logged, and compliant (HIPAA and SOC 2 Type 2), ensuring clinical safety and trust. Health systems use Avery to extend nurse capacity, improve patient satisfaction, and deliver equitable, personalized care at scale.

About Drive Health:

Product Description:

Aiva Patient Assistant is a voice assistant for patients, giving them hands-free control over their experience while reducing busywork for nurses.

Aiva leverages Alexa devices in patient rooms. We integrate with more than 25 inpatient systems, including building management (like Siemens, Desigo and Trane), patient experience (like GetWell, Sonifi, pCare and Vibe), communications (like Voalte and Vocera), EHR (Epic, Cerner) and nurse call (Rauland).  

Patients enjoy instant results and a more self-directed experience, improving satisfaction.

Nurses spend less time on low-value requests and more on direct patient care, allowing them to practice at the top of their license. For example, at a rehab hospital in Philadelphia, patients average more than 12 requests per day using Aiva, saving nurses more than 7500 hours per year.   

About Aiva Health:

Aiva is the virtual assistant for healthcare, using conversational control of 25+ inpatient systems to reduce nursing workload and improve patient experience.  

Our clients include Cedars-Sinai Medical Center, BayCare Health, Houston Methodist Hospital, Boston Children's Hospital, Jefferson Health and Moffitt Cancer Center.

Aiva Smart Room lets patients control lights, blinds, thermostats and TVs by giving voice commands to enterprise-managed Alexa devices. Making patients more independent improves satisfaction while freeing up nurses to focus on higher-value bedside care.

Aiva Assistant allows nurses and pharmacists to read and write to the EHR, set reminders, access policies & protocols and control patient room environments from anywhere in the hospital. Aiva's mission is to cut by 50% the time staff spend stuck in front of a computer screen.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Avery is an Agentic AI Caregiver that bridges clinical and operational gaps across health systems and their affiliated health plans. Through secure integrations and human-in-the-loop design, Avery manages end-to-end patient engagement, handling intake, eligibility verification, and 24/7 front-desk coverage, while executing high-impact outreach, such as pre- and post-operative calls, transitional care follow-ups, and ongoing care-management check-ins. Each interaction is documented, compliant, and auditable, enabling coordinated communication between providers and payers. By offloading routine outreach and education, Avery helps health systems reduce readmissions, improve quality metrics, and extend the reach of nursing teams without adding headcount.

Pediatric use cases:

None provided

Users:

Chief Nursing Officer, Chief Medical Officer, Population Health and Care Management Teams, Quality Improvement, Patient Access, and Health Plan Operations.

Description:

Hands-free:

  • Lighting control
  • Blinds/shades control
  • Thermostat control
  • TV control
  • Nurse call
  • FAQ access
  • Medication education
  • Music and relaxing sounds
Pediatric use cases:

With Aiva, patients use their voice to control lights, blinds, thermostats, TVs and pillow-speaker requests, as well as play music and other entertainment.

Users:
  • Jefferson Health
  • BayCare Health
  • Houston Methodist Hospital
  • Bethany Children's Hospital (partial functionality)
  • Moffitt Cancer Center (partial functionality)

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, ADT

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Epic, Cerner

Hardware Compatibility:

Not applicable

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

EHRs document care — Avery delivers it. While EHR systems capture encounters and store data, Avery acts as an Agentic AI Caregiver that engages patients in real time across the care continuum. From pre- and post-operative outreach to transitional care and chronic condition management, Avery automates meaningful two-way communication that complements the EHR rather than competes with it. All interactions are logged and integrated back into existing workflows, enabling care teams to extend their reach and improve quality metrics without adding staff or disrupting operations.

Differentiators vs Competitors:

Most competitors focus on single-point automation or scripted chatbots; Avery is a fully agentic AI Caregiver designed to think, act, and adapt within clinical and operational boundaries. It goes beyond static workflows by combining conversational intelligence with real-time decision support, escalation, and follow-through — ensuring every patient interaction leads to measurable action. Avery’s interoperability across EHR, CRM, and care management systems allows health systems and health plans to unify outreach, education, and follow-up under one intelligent, secure, and scalable platform.

Differentiators vs EHR Functionality:

EHRs do not provide hands-free Smart Room controls like lights, blinds, thermostats and TVs. They also don't offer music, educational content, nurse call assistance or integration with language interpreter services.

Differentiators vs Competitors:

Aiva is the only full-featured in-patient voice platform in the U.S.  

For example, Aiva's integrations with 25+ inpatient systems make us the only vendor enabling full Smart Room capabilities in U.S. hospitals, including voice control over lights, blinds, thermostats, TVs, PBX and nurse call.  

In addition, Aiva Patient Assistant is the only voice assistant enabling access to a range of patient-centric content, from medication education to music and relaxing sounds.

Health Equity

Keywords

Images

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Videos

1 of 1

Avery Overview

1 of 2

alexa_integrated_rooms___magee (720p).mp4

Downloads

No content provided

media thumbnail
Aiva_SmartRoom-Brief_02 (1).pdf

Alternatives

Company Details

Founded in 2016

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