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Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Holly
Holly

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Categories

Solutions

Description

Product Description:
ShiftOS is the AI-powered operating system for healthcare workforce management. Holly, our flagship agent, handles scheduling, shift swaps, PTO, call-offs, and compliance, automatically. She knows your staff, learns your rules, and integrates with your payroll. Start with one location. Scale to fifty. The future of your workforce runs on ShiftOS.
About ShiftOS:

ShiftOS builds healthcare workforce and operations products that help organizations staff smarter, operate leaner, and scale with confidence.

Healthcare workforce management has been run on spreadsheets, phone trees, and 1990s enterprise software for 30 years.

We're the company that changes that.

Product Description:

Steer Health’s Digital Front Door streamlines the end-to-end patient journey. Patients can find providers, self-triage, book appointments, complete forms, communicate via AI chat, receive automated reminders, and pay online. Organizations gain higher conversion, fewer no-shows, and reduced staff workload through fully automated, integrated workflows.

Core features:

  • Online Scheduling & Digital Intake – Real-time booking, forms, insurance capture.
  • Automated Reminders & Follow-Up – Reduces no-shows and improves visit readiness.
  • AI Patient Communication – Instant chat support for scheduling, FAQs, and navigation.
  • Reputation & Web Modernization – Search visibility, mobile sites, automated reviews.
  • Digital Payments – Text-to-pay, bill pay, pre-visit collection.
  • Telemedicine – Integrated virtual visits with seamless scheduling and patient communication.

Digital Front Door improves patient access by modernizing how patients discover, schedule, and engage with care. 

The platform offers real-time online scheduling, telemedicine, automated reminders, AI-driven communication, digital intake, and online payments — reducing no-shows and administrative burden while increasing patient acquisition and visit completion.

About Steer Health:

Steer Health is an AI-powered growth and automation platform for hospitals and healthcare organizations. Steer's mission is to drive revenue acceleration and cost savings by reducing the burden on healthcare professionals. With innovative solutions designed to streamline patient acquisition, retention and enhance care, Steer Health is at the forefront of transforming the healthcare landscape.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Yes

yes

Yes

yes

yes

yes

yes

yes

Use Cases

Description:

Holly is an agentic AI scheduler built for healthcare workforce management. She autonomously creates, manages, and optimizes staff schedules, handling call-outs, PTO requests, no-shows, shift swaps, and compliance. Holly learns each organization's unique scheduling rules and workflows, integrates with payroll systems, and scales from a single location to enterprise-wide deployment. She automates the administrative scheduling tasks traditionally owned by charge nurses, CNOs, and hospital administrators, freeing clinical leaders to focus on patient care.

Pediatric use cases:

Holly supports pediatric facilities by managing the staff scheduling and workforce operations unique to pediatric care settings. She handles shift coverage, call-outs, PTO, and compliance for nurses, pediatric specialists, and support staff, ensuring the right personnel are scheduled to meet the specialized demands of pediatric patient care.

Users:

Charge nurses, CNOs, and hospital administrators responsible for staff scheduling and workforce operations across any healthcare organization, including acute care, ambulatory, and pediatric facilities, who need to automate and streamline scheduling, shift management, PTO tracking, and compliance.

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Would prefer not to disclose

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, eClinicalWorks, Athenahealth, Meditech, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Differentiators

Differentiators vs EHR Functionality:

While EHR systems may include basic scheduling modules, they are not built for the complexity of real-time workforce management. They still require a human administrator to monitor, react, and manually resolve every call-out, swap request, or coverage gap. That burden typically falls on charge nurses and CNOs, pulling them away from patient care. Holly is autonomous. She identifies and resolves scheduling issues as they happen, without waiting for a human to step in. The result is less administrative overhead, faster response times, and clinical leaders who can focus on what matters most.

Differentiators vs Competitors:

Holly operates in a space between legacy scheduling software and general-purpose AI agents. Legacy platforms still require human oversight to function. General AI agents are not built for healthcare complexity. Holly is purpose-built to handle both, autonomously and at scale.

Differentiators vs EHR Functionality:
  • Voice, Web, Chatbot and SMS Scheduling
  • Smart Routing & 1 Click Scheduling for existing patients
Differentiators vs Competitors:
  • Integrated OnDemand Care Options for Fast Tracking and Care Delivery Arbitrage
  • Integrated Modern Communication Tools
  • Referral Automation

Keywords

Images

No images provided

No images provided

Videos

No videos provided

No videos provided

Downloads

No content provided

https://steerhealth.io/online-patient-scheduling-platform/

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Company Details

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