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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

The Pieces Ambulatory Platform further enhances documentation through two primary mechanisms: first, by generating a comprehensive lifetime summary from patient data, providing essential context for each visit; and second, by integrating Pieces in Your Pocket’s intelligent voice feature with pre-drafted note, allowing providers to effectively document actions taken or planned for the patient. This input is processed with natural language processing (NLP) and natural language generation (NLG) techniques, ensuring semantic clarity and reducing cognitive load for clinicians. This functionality not only minimizes documentation time but also alleviates cognitive overload, enabling providers to focus on delivering quality care.

About Pieces:

Our mission is to better people’s health and wellbeing. We do that by combining artificial intelligence with deep clinical knowledge to predict outcomes and present actionable information to healthcare providers. We also connect people to needed community services and community services to one another. By reducing manual effort our customers can spend more of their time helping people rather than entering, organizing or sifting through data.

Product Description:

Orbita's Digital Front Door ("DFD") product enables healthcare organizations to enable, guide and support patients through automated and AI applications. 

Capabilities include:

  • Chat Assistant Q&A (Flows and GenAI)
  • Live Chat
  • Phone to Live Chat Hand-off
  • Appointment Request Forms
  • Patient Appointment Screener
  • Appointment Management (Confirm/Cancel/Reschedule)
About Orbita.ai:

At Orbita, we offer three integrated solutions that optimize patient care, enhance operational efficiency, and improve the patient experience.

While each solution delivers value on its own, they can be seamlessly combined into a powerful platform that supports patients throughout their entire healthcare journey — from beginning to end. Tailored for healthcare organizations as well as specialty and private practices, this unified approach ensures better preparation, fewer missed appointments, increased patient volume, and greater ROI.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

The Pieces Ambulatory Platform leverages context-awareness by integrating and interpreting diverse patient data from ambulatory EHRs. It dynamically adjusts patient risk scores, personalizes insights, and modulates alert thresholds based on the patient’s current condition, medical history. This ensures proactive care interventions, minimizes unnecessary interruptions, and provides a holistic view of the patient, enabling care teams to deliver more efficient, tailored care.

It integrates natively with ambulatory EHR systems, ensuring a consistent user experience across devices and platforms, from desktops to mobile applications. By aligning with care team workflows and providing real-time insights directly within the EHR, the platform minimizes disruption and enhances efficiency, enabling care teams to focus on delivering high-quality, patient-centered care.

The Pieces Ambulatory Platform supports scalability and interoperability, making it suitable for deployment across individual clinics, ambulatory networks, and large healthcare systems. Its architecture allows seamless integration with multiple EHR platforms through open standards and APIs, ensuring compatibility with existing healthcare IT systems and devices. The platform's modular design enables efficient scaling, from small clinics to expansive healthcare systems, while maintaining consistent functionality and performance. This capability facilitates future expansion and allows organizations to adapt to evolving needs without disrupting workflows, making it a robust solution for diverse care settings.

With low/negligible hallucination rates in its AI models, the Pieces ambulatory platform consistently generates accurate and trustworthy patient summaries. This reliability is critical in tailoring clear, concise, and actionable insights for care teams, ensuring that critical information is always available, even during connectivity challenges, to support informed decision-making and efficient patient care.

The Pieces Ambulatory Platform delivers measurable impact by providing clear metrics and analytics that demonstrate its value in improving patient care and operational efficiency. It aligns with key performance indicators such as reducing length of stay, enhancing documentation quality, and decreasing clinician burnout. By offering tools for continuous quality improvement, such as real-time performance dashboards and detailed impact reports, the platform empowers organizations to track progress, optimize workflows, and achieve their clinical and financial goals effectively.

The Pieces Ambulatory Platform ensures robust data protection and compliance with healthcare regulations by adhering to HIPAA standards, safeguarding patient privacy, and enabling secure data sharing among relevant care team members. The platform's TX-RAMP certification further demonstrates its commitment to maintaining rigorous security protocols for cloud-based services, ensuring compliance with Texas state requirements. Additionally, Pieces is actively upgrading to FEDRAMP certification, which will enhance its ability to meet federal security and privacy standards. These measures include granular access controls, audit trails, and advanced encryption, ensuring that patient information is shared securely and only with authorized individuals, supporting both privacy and care coordination.

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

Digital front door, patient outreach and engagement, automated workflows, digital patient intake and preparation, self scheduling

Pediatric use cases:

Orbita automates workflows around find a doctor, find a location, sympton triage, ongoing care management, preventive care reminders and more.

Users:

Healthcare marketing professionals, contact center professionals, C-levels interested in improving operational efficiency

EHR Integrations

Integrations:

Acute care EMR

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Community based organizations, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Pieces summary and insights are placed within the EHR, i.e. within the clinician's workflow in the EHR. 

Instead of presenting an array of data, Pieces Working Summary generates real-time, concise summaries of complicated hospital cases, mimicking what a physician would write. 

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:
Speed time to market by automating what are now mostly manual tasks for individuals spanning cros-functional teams; futureproof the organization's offerings for interoperability/security, etc via a platform that embraces a radidly evolving landscape; breadth and depth of features and functionality (Orbita is helping define and create new technologies and approaches in this sector. NOTE: Organizations should consider the history and early days of Web sites when content management platforms didn't exist; we are now in a similar realm with voice technology; most entities found it cost-prohibiitive to custom-develop an enterprise-scale web platform, let alone keep it up-to-date as technology rapidly evolved. The same will be true for voice.
Differentiators vs Competitors:
Healthcare specific (HIPAA compliance, interoperability, etc); omnichannel (create once, publish to smart speaker, web, mobile, etc.); multimodal (chat, voice, video, etc.); broader in scope than one-off application providers (platform and packaged modules for providers, payors, pharma, and digital health vendors)

Keywords

Images

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Videos

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Downloads

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Alternatives

Company Details

Founded in 2015

Founded in 2015

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