Artera Harmony: One Platform - Seamless Orchestration - Infinite Applications.

Artera's award-winning patient communications platform - Artera Harmony - integrates across a healthcare organization’s tech stack, EHRs and third-party vendors. 

Artera Harmony helps unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages. 

Holistic view of every interaction:

• Analytics (understand how vendors / departments / workflows are performing)
• Automated Workflows (build conversations from template library)
• Vendor and Use-Case Rules (prioritize what is most important)
• Patient Preferences and Consent
• Live Agents (escalate and route messages)
• Live monitored with AI-enabled real-time sentiment tracking

What Makes Harmony Different:

• Differentiate & optimize your patient experience with our most advanced workflow builder capabilities ever
• Manage more conversations than ever before in Artera’s enhanced inbox
• Access AI / LLM-driven translation, improving patient access and engagement
• Track communication performance from outreach to outcome with Artera’s enhanced suite of analytics views

Artera Harmony's Key Features & Benefits:

Easy Workflow Configuration, Maximum Impact

Flows / Conversation Builder

• Build personalized patient engagement journeys to extend patient interactions

Inbox (Smart Inbox)

• Effectively oversee larger populations and access a unified display of messages spanning all practices.

Homepage with Next Best Actions

• Recognize key "action items" that may spotlight critical conversations, data insights and more

Staff AI Co-Pilot

• Craft high-quality messages with intelligent functions like sentence completion and advanced translation

Message Categorization

• Process and categorize all messages to better understand the communication driving interaction

Native Value Reports

• Move dashboards into your core Artera interface for a more streamlined staff experience

Artera has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023, 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach. 

Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annually, reaching 100+ million patients.

The Artera platform integrates across a healthcare organization’s tech stack, EHRs and third-party vendors to unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages. The Artera impact: more efficient staff, more profitable organizations and a more harmonious patient experience.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023, 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach. 

DeepScribe’s AI scribe automates medical documentation for doctors. Powered by the largest clinical dataset in healthcare, DeepScribe ambiently captures patient visits as they happen and then writes complete, billable documentation directly within a clinician’s electronic health record system. From small private practices to large healthcare organizations, DeepScribe is helping clinicians of all kinds reduce burnout, improve patient care, and increase revenue.

Trusted by thousands of clinicians and trained on the largest clinical dataset in healthcare, DeepScribe is the most widely adopted ambient AI medical scribe in the world.

DeepScribe allows clinicians to ambiently capture patient visits in real time. Powered by proprietary AI technology trained on millions of real patient visits, DeepScribe automatically extracts relevant medical information from these encounters and classifies it into standardized medical notes directly within a clinician’s EHR.

DeepScribe’s powerful AI solution enables clinical organizations of any size to focus on delivering exceptional care while saving time, reducing burnout, and increasing revenue and reimbursement.

WELL's patient messaging solution has been honed over 4 years in collaboration with demanding enterprise clients. Over 30 features have been codeveloped and battle tested, ready for out-of-the-box use by new customers.

WELL offers true bidirectional messaging via text, voice, email, and live chat. Deep integrations with your EMR allow real-time syncing of patient data.

Trusted by thousands of clinicians across multiple specialties, DeepScribe focuses on the importance of specialty care knowledge and accuracy, creating custom AI models that understand each specialty’s workflow, terminology, and needs. This not only creates the most complete, precise AI-generated note in healthcare, but it also helps drive industry-leading adoption among clinicians. In addition, DeepScribe offers Customization Studio, where clinicians can personalize how notes look and read to their preferences. From small private practices to large healthcare organizations, our accuracy and ease of use leads to lower physician burnout, higher patient satisfaction, and a higher return on investment.