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Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
PreMedicus® ASV
PreMedicus® ASV

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Playback Health
Playback Health

Categories

Solutions

Description

Product Description:

PreMedicus® ASV is an ED or Urgent Care encounter management mobile app with integrated patient and clinician decision support that automates most aspects of the in-person visit. This multi-user system drives value by asynchronously collecting and organizing patient and provider generated documentation, clinical and billing data in real time to increase staff productivity. Our work flow integration humanizes the patient experience by enabling patients to tell their own story, receive a pre-diagnosis with world -class patient education. This prepares them for a much more meaningful interaction with a medical provider unburdened from performing clerical tasks.

PreMedicus® ASV boldly re-imagines the acute care patient-provider interaction with a user-friendly mobile app that gives patients a seat of power in their healthcare while reducing friction for providers and insurers. PreMedicus® ASV safely delivers engaging healthcare management, patient education, decision support & revenue cycle process automation in a single mobile app. PreMedicus® ASV operates within a private & highly secure multi-user enterprise cloud population health management platform that can be easily configured to interface with other electronic health record systems using APIs.

About PreMedicus® LLC:

PreMedicus® LLC is an Atlanta digital medicine startup founded by Pulmonary and Critical Care physician Dr. Tony Kimani. While in China with his Georgia Institute of Technology MBA class, he saw patients waiting long hours for ER care with advanced smartphones in hand. He was inspired to design and commercialize patient-friendly mobile apps for critical healthcare needs. We are pioneers in the emerging field of digital precision population health, which takes inputs from clinical medicine, public health, social determinants of health, wearables, natural language processing and AI to generate highly individualized disease prediction, prevention and early diagnosis. We are a portfolio company of the Advanced Technology Development Center at Georgia Institute of Technology.

In the post-pandemic era, the paradigm is rapidly shifting to favor digitally-enabled, patient-centered, inter-connected healthcare technologies that help clinicians safely deliver personalized, high quality, cost-effective and efficient care. PreMedicus® solves the need for rapid and accurate evaluation and disposition of a mixed population of worried well, sick and injured people contemplating ER care. By bringing order to the fear and confusion associated with acute illness, our digital assistants reduce the potential for medical errors from incorrect information, improve care quality and reduce ER congestion. We liberate and empower the patient-provider relationship by giving patients a voice in their healthcare, and freeing providers to be fully engaged by pre-organizing relevant clinical information. 

Our mobile applications (apps) work together to create value for major healthcare stakeholders by digitally streamlining critically important medical and business functions in the acute care setting. These digital tools engage patients in their own care, expedite virtual or in-person evaluation, increase workplace safety, optimize staff workflow, provide patient decision support, shorten reimbursement cycles and provide strategic data insights in the fast paced tele-medicine, urgent and emergency care environments.

Our customers are large employers, insurers, telemedicine providers, ACOs, hospital systems and government health departments seeking to safely manage urgent and emergency care while engaging patients in their own healthcare decision-making.

Product Description:

Producing documentation for billing, QA, patients, and care communication is a significant burden on clinicians, requiring hours away from patient care and negatively impacting patient experience and outcomes. 

Playback Health’s mission is to alleviate this burden through advanced AI technology. As the leading care-forward, cost-effective AI medical scribe and patient engagement platform, Playback is designed by clinicians for clinicians. Its unified communication suite empowers healthcare professionals to focus more on patient care and reclaim quality time in their lives. Playback ambient listening and AI features capture provider conversations and seamlessly generate notes, orders, assessments, and other essential documentation, saving hours every day. Clinicians can effortlessly share vital care information with patients and families, significantly reducing communication burdens and enhancing the patient experience. 

Playback Health allows clinical care teams to be more connected and engaged in their patients' care journey, while helping patients and families better understand their care.

About Playback Health:

Playback Health is an AI-powered clinical platform that connects providers, patients, and their families at the point of care, facilitates communication and knowledge sharing, and gives providers more time to care. The platform leverages AI to record any audio and transforms it into EMR-ready clinical notes. 

Our mission is to make the care experience simpler, more effective, and more efficient by connecting clinicians, patients, and patients' families to the point of care. It is a platform for hospitals, clinics, and private providers that improves health outcomes and saves time through AI and automation, making communication and sharing easy between providers, patients, and their support systems. Playback Health is deeply integrated into EMR and health systems, supercharging patient experience and driving HCAHPS and star ratings up across all departments and specialties.

To learn more and get started with Playback Health for free, visit playbackhealth.com or connect with us: hello@playbackhealth.com

Compatibility level

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Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

PreMedicus® ASV is designed for use by an adult patient during an in-person acute care visit in the ED or urgent care setting.

Pediatric use cases:

None provided

Users:

Adult ED and urgent care patients, medical and business staff using Apple or Android mobile devices (smart phone or tablet).

Description:

Playback Health Pro is funcational in several use cases that benefit from enhanced communications, automation, and AI scribing.

  • Clinical Documentation: By converting patient conversations, film reviews, and audio dictations into EMR-ready medical notes and after-visit summaries, Playback Health aids clinicians in reducing the administrative burden of note-taking.
  • Patient Engagement: The platform enhances the way patients receive and understand their care instructions by providing multimedia playback options (video, audio, and screen recordings). This ensures that patients can review their care instructions in a format that is easiest for them to comprehend, enhancing compliance and satisfaction.
  • Language Translation: Playback is able to record and transcrible in 15 different languages and simultaneously offer patient summeries in the patients language, while satisfying clinical documentation requirements in English.
  • Ambient Clinical Intelligence: Through its ambient listening and AI scribe functionality, Playback Health can passively capture and document clinical conversations during patient visits, which helps in creating accurate medical records without interrupting the patient-provider interaction.
  • Telehealth: During virtual visits, Playback can be used to record sessions and provide transcripts, making it easier for both patients and providers to revisit the discussed care instructions or medical advice.
  • Quality Assurance and Training: The ability to review recorded interactions can help healthcare facilities monitor and improve the quality of care delivered. It also serves as a valuable tool for training medical staff by demonstrating effective communication practices, and reduce medical malpractice liability.

These use cases highlight Playback Health's utility in streamlining communication, enhancing patient engagement, and reducing the administrative load on healthcare providers.

Pediatric use cases:

Playback effectively serves any clinical situation that requires patient education and engagement. Pediatrics benefits with Playback Health because medical information and care instructiions are memorialized and shared with all family members simultaneously, whereever they are and whenever its needed most---automaticately transcribed and translated to ensure healthcare literacy.

Playback Health Pro helps in recording instructions and care plans that parents or guardians can share and review multiple times, ensuring that children's care continues effectively at home.

Users:

Playback Health Pro can be highly effective across a range of healthcare users, enhancing communication and documentation efficiencies in various medical settings:

  • Primary Care: In primary care settings, Playback Health Pro helps in capturing comprehensive clinical discussions during patient visits, aiding in accurate record-keeping and improving follow-up care through better patient understanding and compliance.
  • Specialty Care: For specialties like cardiology, orthopedics, dermatology, and others, the platform can document detailed and often technical conversations, which are crucial for precise treatment plans and patient education about specific conditions.
  • Surgery and Pre-Operative Care: It can be used to record pre- and post-operative instructions and consents, providing patients with clear and repeatable access to crucial surgical care information and reducing anxiety and misunderstanding.
  • Pediatrics: In pediatrics, Playback Health Pro helps in recording instructions and care plans that parents or guardians can review multiple times, ensuring that children's care continues effectively at home.
  • Behavioral Health: For mental health and counseling services, the platform allows for the discreet and secure documentation of sensitive sessions, which can be reviewed by practitioners to monitor progress over time.
  • Chronic Disease Management: Playback Health Pro is particularly useful in managing chronic diseases, where ongoing education, adherence to treatment protocols, and regular updates are crucial for patient management
  • Geriatrics: For elderly patients who may have difficulty remembering complex medical instructions, the platform can offer caregivers and family members the ability to revisit discussions to ensure proper care.
  • Emergency Medicine: Although challenging due to the nature of care, it can help in documenting the acute management and stabilization of patients, which can be critical for legal and compliance reasons.
  • Telemedicine: As virtual care becomes more prevalent, Playback Health Pro facilitates the recording and sharing of telehealth sessions, making virtual visits as valuable as in-person consultations.
  • Multilingual Care Settings: In diverse linguistic environments, the platform can aid in overcoming language barriers by providing recorded content that can be easily translated or shared with interpreters.

These above areas of care benefit significantly from Playback Health Pro’s ability to capture and replay detailed medical interactions, which can improve understanding, compliance, and outcomes across the healthcare spectrum.

EHR Integrations

Integrations:

Pop health platform

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Would prefer not to disclose

Hardware Compatibility:

Mobile / Tablet (native app)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, ADT, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (native app), Mobile / Tablet (web optimized), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:
Internal options are either cobbling together and optimizing digital resources from multiple vendors without having the advantage of our proprietary technology, or maintaining current inefficient and less safe work flows.
Differentiators vs Competitors:
PreMedicus® ASV is unique in providing the following comprehensive suite of key capabilities within the framework of a single mobile app: i. collects patient generated demographics and verifies insurance information; ii. organizes symptoms whether delivered as text or speech; iii. generates a personalized self-diagnosis for the full spectrum of minor to critical acute illnesses; iv. assigns a predicted Emergency Severity Index triage level; v. creates medically formatted or everyday language digitally shareable reports that can be integrated to EHRs; vi. provides patient education and provider clinical decision support from authoritative sources.
Differentiators vs EHR Functionality:

Playback employs advanced automation and AI to transform patient conversations, film reviews, and audio dictations into EMR-ready medical notes and after-visit summaries simultaneously. This not only saves clinicians time but also enhances the patient experience significantly.

Playback seamlessly integrates within your facility's EMR, offering ambient listening and AI scribe capabilities, complete with 1:1 editing and direct writeback functionality. Additionally, it facilitates effortless sharing of information through the patient portal.

For settings that require a non-integrated solution, Playback functions as a secure, standalone AI scribe. It retains the robust sharing capabilities of our EMR-embedded solution. A lightweight AI scribe application that can be set up and launched in less than five minutes, sitting atop any system of record for rapid deployment.

Differentiators vs Competitors:

Playback Health integrates video, audio, and screen recording into the communication process, ensuring that all stakeholders can access and share care information in a language they understand. By focusing on the doctor-patient conversation, Playback ensures that everyone involved can clearly hear and comprehend care instructions, regardless of time or location.

No other platform combines AI-scribe technology with seamless engagement and sharing like Playback Health. This unique approach reduces communication errors, saves clinicians valuable time, and enhances patient experience scores.

Health Equity

Keywords

Images

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PreMedicus® ASV Login Page.jpg

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Videos

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PreMedicus® ASV Video.mp4

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Dr. Betsy Grunch on using Playback Health .mp4

Downloads

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PreMedicus® Non-Confidential Exec Summary Sept 2024.pdf
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Playback Health Patient Care Case Study

Alternatives

Company Details

Founded in 2015

Founded in 2018

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