Bee Well Pediatrics in El Paso Texas continually seeks to innovate and integrate in order to provide access and continuity of care. Bee Well Pediatrics implemented Rhinogram for its ability to reach and engage patients even at a distance, while also integrating into existing workflows and processes, and auto-populating the electronic health record systems to optimize and integrate with existing workflows. 

When a child gets sick or has an accident, time is of the essence. Parents want to get their children seen by a doctor without having to wait weeks for an appointment or miss an afternoon of work or school because of long wait times. 

In a study of 21 million outpatient visits, researchers found that more than one-fifth of doctor’s visits had wait times longer than 20 minutes and Medicaid patients were more likely to wait even longer. In El Paso, patients face the longest wait times in the country–just under 27 minutes. Across the nation in major and mid-sized metropolitan areas, scheduling a new patient appointment takes an average of 24 days to be seen.

For Bee Well El Paso Pediatrics, integrating Rhinogram means treatment can be provided to patients wherever they may be leading to better care and better patient experience.

The average a patient spends in a pediatric office is more than 2 hours for a 15-minute appointment. Pediatric systems like Bee Well can better cater to the needs of busy parents and caregivers with Rhinogram and reduce wait times through virtual care options for busy patients and those who do not need to be seen in person. Parents can interact with pediatric systems safely and securely to complete every task across the patient journey digitally: 

• Initiate an SMS/MMS text message to the Pediatric system's main phone number to ask questions and initiate a new patient appointment without having to make a phone call. 
• Receive, complete, and digital intake forms automatically from the system via SMS/MMS text link and can complete intake forms on their mobile device with as little as one bar of cell service, and without having to take the added step of logging into a portal, download an app, print out forms or complete them by hand. 
• Receive appointment reminders and utilize self-service rescheduling.
• Check in remotely, remain safely within a virtual waiting room, and receive instructions to go to their exam room on the day of the appointment. 
• Message real-time with the administrative and care team and participate in virtual video care interactions vs in-person. 
• Receive and reference aftercare instructions, initiate a text with follow-up questions, and follow-up appointments, receive ongoing education and campaign blasts, and complete payments via RhinoPay. 

Pediatric system, medical facilities, clinical care, and administrative team members, patients, authorized family members, caregivers, and 3rd-parties.  

ELECTRONIC SELF-SCHEDULING

Self-scheduling through ShiftWizard is a flexible system designed to reduce the scheduling burden on managers, and to improve the job satisfaction of employees who want more control and transparency into their schedules.

Self-scheduling allows managers and administrators to publish scheduling templates that ensure that the right nurses with the right certifications are scheduled at any given time. Then, staff are empowered to take control of their own schedule within your established framework.

OPEN SHIFT MANAGEMENT

Open shift management reverses the scheduling nightmare for managers when shifts open up unexpectedly. No more nights of feverish texting and calling to ensure you have the proper staff to deliver the needed levels of patient care.

ShiftWizard’s unique and powerful open shift management engine works with all shift types, including highly irregular schedules, such as what is typically seen within an ER. Our system only displays shifts that are relevant based on availability, skillset, and certification.

REAL-TIME PRODUCTIVITY

WHPUOS measures, including the popular HPPD and HPPV, are useful daily analytics to ensure your staff management is having the expected effect on the bottom line. All too often, these numbers are only reviewed periodically.

Integration of your EMR, HR, and Time Keeper systems allow for historical, real-time, and projected productivity calculation per your departments needs. Easy access to data enables leaders to make more cost-effective decisions.

WORKFORCE OPTIMIZATION SOFTWARE

ShiftWizard can inform leaders at the department, hospital, and system level, so that enterprise organizations have the level of transparency and access to real-time data needed to staff effectively and efficiently.

Integration of your EMR, HR, and Time Keeper systems allow for historical, real-time, and projected productivity calculation per your departments needs. Easy access to data enables leaders to make more cost-effective decisions.

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