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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
RhinoCall
RhinoCall

Categories

Solutions

Description

Product Description:

Compliantly make outbound calls from any device, displaying one consistent phone number (e.g., the healthcare system number). RhinoCall is built into existing communication workflows and allows providers and staff to start an outbound call directly from the Rhinogram platform (via mobile, desktop, or native apps), from wherever they are - removing the need to look up a patient's contact information or manually dial out. All calls placed with RhinoCall display the practice's office number (or another selected number), protecting the personal numbers of providers and staff. Additionally, all calls made with RhinoCall are fully audited, logged and permission controlled.

  • Every member of your care and the administrative team can make outbound calls quickly and securely from any of their devices, while never compromising their personal number in one click through Rhinogram. 
  • The platform seamlessly integrates with most EHR and PMS systems, synchronizing encrypted patient communication into clinical workflows, and adding calls to the patient record. 
  • Make immediate outbound phone calls from the platform while displaying a chosen consistent number for a better experience for the patient and a more streamlined workflow for the healthcare system. 
About Rhinogram:

Rhinogram recently recognized by KLAS TOP 20 Emerging Solutions: Improving Patient Experience & Reducing Cost of Care. With Rhinogram healthcare systems optimize their communication and connections with patients and healthcare organizations securely and effectively. Studies show that 83% of patients would prefer to text messages. Rhinogram gives healthcare systems and their patients HIPAA-compliant methods of communication that elevate care, patient compliance, and profitability. Streamline and liberate clinical and administrative teams across your organization, and increase the quality of care your facility provides, all while increasing billable services, and providing better care to patients through better connections.

Health care system wins powered by rhinogram:

  • 80% reduction in intake time
  • Up to 30% increase in net new patient acquisition
  • 70% decrease in phone call volume
  • Up to 30% increase in administrative efficiency
  • Call Center increased productivity, reduced operating costs, and reduced agent churn

Our Healthcare Systems and Patients Love Rhinogram:

  • HIPAA Compliant mobile messaging
  • 4.9 stars in Capterra, G2, and apple app store
  • Serving over 50+ healthcare specialties
  • 14M+ patient users

Rhinogram platform facilitates secure communications across the entire care spectrum:

  • Patient-initiated (inbound)
  • Organization-initiated (outbound)
  • Team member to team member (internal)
  • Organization to organization (external)

Digitally connects the full patient journey in one robust platform:

  • 24/7 patient self-service for appointment scheduling, profile updates, lab results, etc.
  • Digital Patient Intake forms and supported workflows
  • Automated appointment reminders, no-show re-engagement, and rescheduling
  • Secure calls, video calls, telehealth, and photos
  • Insurance, medication management, and records access
  • Digital payments through RhinoPay, compliant with apple pay and google pay.
Product Description:

VPExam provides optimal longitudinal Heart Failure management with continuity of care from home the clinic to the ER to the ICU and back.

The mission is to decentralize access to Cardiovascular Care. Our platform facilitates a highly effective and efficient transitional care program for cardiac patients, initially focusing on heart failure. The VPExam platform assists in the early detection of cardiac abnormalities and decompensation by proactively managing patient care: the physician improves patient quality of care, reducing re-hospitalizations and delivering more efficient, cost-effective care to the patient. The VPExam platform overcomes the barriers of traditional telemedicine, allowing comprehensive physical examinations utilizing Augmented Reality (AR) guidance.

About TeleHealth Care Solutions LLC:
TeleHealth Care Solutions, LLC (TCS) develops innovative software, systems, and tools to be utilized by physicians to extend access to healthcare in new populations. TCS has developed novel software solutions that open new markets to health care professionals. TCS is active in the scientific validation of new clinical systems through clinical trials. Our flagship software includes the Virtual Physical Examination (VPExam) system. VPExam.com https://youtu.be/CK6_Gcn5JCE

Compatibility level

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Clients

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Product Capabilities

Offer the same level of convenience patients have come to expect in other areas of life. With Rhinogram, patients can easily request an appointment, verify their insurance, and receive a link to fill out forms all before they walk in the door. No phone tag needed.

Send digital forms in advance and allows patients to complete and return them even with only one bar of cell service. Creating a virtual waiting room with Rhinogram ensures everyone feels safe visiting your facility. Message your appointment list for the day instructing patients to text your office when they arrive. Allow patients to remain in their vehicle until the doctor is ready to see them.

The availability of live video calls gives providers another option for contactless care, while supporting critical exposure management efforts. Patients can begin calls by clicking a secure link from their phone, eliminating issues for those unfamiliar with technology.

Our text-to-pay solution allows your facility to offer a convenient, hands-free checkout. Your patient will receive a text message with a link where they can enter their preferred payment method. Long gone are the days of writing paper checks or creating cumbersome online profiles just to settle upon an outstanding co-payment or procedure balance.

Reduce staff burnout by triaging patient messages to on-call team members after hours. Create auto-response messages for emergencies or office closures. Empower remote employees to stay connected compliantly without playing phone tag.

Create a customized library of messages, and utilize templates by condition, procedure, and/or appointment type to ensure ease, speed, and consistency in every workflow. Automatically or manually add key communication and updates to the patient health record via Rhinogram EHR integrations.

Access Rhinogram University support resources 24/7, and receive custom one-on-one support from the Rhinogram Success Team and Rhinogram Account Rep. These teams are in place to ensure systems fully optimize their use of Rhinogram to get the biggest benefit of the platform to their team and patient population.

Access the analytics in real-time and quickly see the data that matters to your team all within the Rhinogram Analytics Dashboard. Rhinogram Account Reps work with system customers to make the most of their data and subscription to ensure customers are realizing the full benefits of the platform.

VPExam allows flexible patient access and scheduling with EMR integration as well as customized schedules.

VPExam can collect customized uploaded intake, including history, review of systems, digital health, data from consumer grade, wearables, medication, reconciliation, and comprehensive physical examination.

VPExam can collect customized uploaded intake, including history, review of systems, digital health, data from consumer grade, wearables, medication, reconciliation, and comprehensive physical examination.

VPExam can collect customized uploaded intake, including history, review of systems, digital health, data from consumer grade, wearables, medication, reconciliation, and comprehensive physical examination. We partner with Cardiologists to improve the lives of their patients by overcoming barriers of traditional telemedicine using optimized VPExam virtual care workflows.

We partner with Cardiologists to improve the lives of their patients by overcoming barriers of traditional telemedicine using optimized VPExam virtual care workflows.

Comprehensive augmented reality-based guided, physical examinations are completed via the platform.

Use Cases

Description:

Reaching individuals with information designed to help with anxiety and depression can be difficult, especially when they’re in rural areas. Consistent, fast internet is still not available in many of these areas, so text-messaging outreach is highly preferred (about 95% of US residents have a cell phone with text capabilities). 

That’s exactly the type of program Assistant Professor Douglas Knutson, PhD and his researchers in the Counseling and Counseling Psychology Program at Oklahoma State University (OSU) began piloting last year. The program provides transgender and nonbinary individuals with an affirmative cognitive-behavioral intervention for anxiety and depression. Creating interventions that can be delivered electronically, but still contain a human touch and are responsive to client needs is challenging, according to Dr. Knutson. 

The first iteration of his program used Google Voice for text messaging and was highly manual, involving multiple Excel spreadsheets to track participants and their progress within the program (referred to as a “protocol” by researchers). The system was far from ideal. Fielding text messages from multiple individuals simultaneously on days the program was open to participants was stressful. Automating messages for participants or potential enrollees to receive after hours was awkward at best. Program management was also difficult, with pertinent information scattered across multiple data sources. 

The final straw came when Google Voice began setting limits on how many text messages program researchers could send in a row without a response before being labeled us spam. (The program involves sending multiple informative texts back-to-back at times.) Dr. Knutson began looking for other solutions, finding a few but only one that had all of the features he sought. “I found the folks at Rhinogram to be incredibly responsive and engaging,” says Knutson. “I was further hooked by the fact that the product has a really engaging interface that met our needs all in one place, instead of having to cobble together all those spreadsheets and platforms.”

Pediatric use cases:

None provided

Users:

Mental Health, Health System, Hospital, Medical, Patients, and 3rd party caretakers. 

Description:

• Heart Failure (HF) in the US is a complex chronic condition with $43B in annual cost.

• There are 960,000 new cases of HF each year with over 6.5M total patients in the US accounting for 8.5% of all cardiac deaths.

• Routine HF care is plagued with high readmission rates of 24% within 1 month and 50%

within 6 months creating the leading cause of hospitalization for patients over age 65.

• The global telehealth market is currently at $71.9B projected to grow to $244B by 2032 with a 12.9% CAGR.

• There are $5.1B Medicare annual losses related to post-acute providers not meeting

quality-of-care requirements for HF with a 37.7% CAGR through 2031 with 75% growth in related software and services.

• We partner with Cardiologists to improve the lives of their patients by overcoming barriers of traditional telemedicine using optimized VPExam virtual care workflows.

• VPExam is the first cardiology focused value-based care company to use technology and continuous care management to deliver peer reviewed publications documenting improved health with reduced readmissions and mortality of cardiovascular patients while significantly reducing cost of care.

o Enables better care for sicker and more complex HF patients.

o Cost effective and portable care to reach high-risk underserved populations in nursing facilities, hospitals, offices, and into the home.

o Customized to each physician with actionable and timely results.

• VPExam Virtual Care for Heart Failure Optimizing Transitions (VPExam QI)

o Revealed 84% moderate clinical modification in care, 40.1% reduction in 30-day rehospitalization, 56.3% reduction in 30-day mortality, 100% compliance with

follow up, and 0% technical errors.

• Growing industry recognition for multiple publications and awards including the Heart Rhythm Society (HRS) Breakthrough Innovation in Cardiovascular Digital Health and Digital Health Hub Foundation 2023 Best in Class Next Generation Telemedicine awards.

Pediatric use cases:

Routine physical examination via VPExam.

Users:

Healthcare providers: Physicians, care management teams, health systems, and accountable care organizations (ACOs)

Payers: Health insurance companies, Medicare Advantage plans

Employers: Companies looking to manage employee healthcare costs

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Behavioral health, Community based organizations, Access +/or revenue cycle, Website / public online sources

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Allscripts, Meditech, NextGen, GE, athena, McKesson, eClinicalWorks, Allscripts/Eclipsys, Other, Athenahealth, Azalea Health/Prognosis, CPSI, Healthland, Evident, MEDHOST, MedWorx, QuadraMed, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

Acute care EMR, Home health, Website / public online sources

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Allscripts

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:
  • Every member of the care and administrative teams can initiate a HIPAA-compliant patient call with one click.
  • Patients see the selected common system phone number as an incoming call increasing their likelihood to accept the call. 
  • Extended system hours with compliant calls secure from staff mobile devices. 
  • Integration with EHR system and auditing capability.   

Differentiators vs Competitors:
  • Every member of the care and administrative teams can initiate a HIPAA-compliant patient call with one click.
  • Patients see the selected common system phone number as an incoming call increasing their likelihood to accept the call.
  • Team members can see call logs and communications by the patient.
  • Automated workflows pre and post-call ensure the next steps are completed without additional effort by team members
Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

• We partner with Cardiologists to improve the lives of their patients by overcoming barriers of traditional telemedicine using optimized VPExam virtual care workflows.

• VPExam is the first cardiology focused value-based care company to use technology and continuous care management to deliver peer reviewed publications documenting improved health with reduced readmissions and mortality of cardiovascular patients while significantly reducing cost of care.

o Enables better care for sicker and more complex HF patients.

o Cost effective and portable care to reach high-risk underserved populations in nursing facilities, hospitals, offices, and into the home.

o Customized to each physician with actionable and timely results.

• VPExam Virtual Care for Heart Failure Optimizing Transitions (VPExam QI)

o Revealed 84% moderate clinical modification in care, 40.1% reduction in 30-day rehospitalization, 56.3% reduction in 30-day mortality, 100% compliance with

follow up, and 0% technical errors.

• Growing industry recognition for multiple publications and awards including the Heart Rhythm Society (HRS) Breakthrough Innovation in Cardiovascular Digital Health and Digital Health Hub Foundation 2023 Best in Class Next Generation Telemedicine awards.

Keywords

Images

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Videos

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Downloads

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Alternatives

Company Details

Founded in 2015

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