Concern about paying healthcare bills can leave healthcare consumers and your finances hanging in the balance. Health systems use the consumer-friendly ClearBalance® patient financing program to ease patients’ fears about out-of-pocket medical costs by providing affordable payment options and reassurance before, during and after their care episode. Our unmatched 30 years’ worth of knowledge related to patient payment behavior and our track record for forecasting and providing funding strategies significantly improve critical revenue cycle metrics. ClearBalance patient financing positions your health system as the preferred choice the next time your patients or a family member needs care.

ClearBalance is committed to helping people afford the care they need to lead healthy, happy lives. The healthcare industry will continue to evolve. So they must think, act and lead differently if they are to provide their clients and patients with loan programs that make sense. At all times they will act in an honest, fair and compassionate manner.

Artera ScheduleCare Helps Streamline Scheduling with 24/7 Online Appointment Booking for Patients

Online Self-Scheduling

• Allow patients to book appointments 24/7 effortlessly by finding available slots and booking appointments without phone calls or staff involvement.

Automated Waitlisting

• Minimize no-shows and optimize slot usage. Patients are notified about earlier openings, keeping your schedule full and optimizing your revenue.

Operational Efficiency

• Eliminate time-consuming manual scheduling with an always-open digital front door that allows staff to focus on care rather than calling.

Enhanced Interoperability

• Integrate smoothly with EHR systems for real-time data updates, reducing errors and streamlining operations.

Unified Experience

• Create a personalized brand experience with your organization’s colors and logo, and streamline all patient communications through one platform, ensuring consistent messaging.

Analytics and Insights

• Use Artera Harmony insights to track patient engagement and refine your messaging strategies, boosting retention and satisfaction.

Why Choose Artera ScheduleCare?

Streamline your scheduling process to acquire and retain more patients, improve operational efficiency, and enhance interoperability with a seamless, user-friendly scheduling experience for your patients.

Acquire and Retain Patients

• Increase patient bookings and revenue
• Leverage conversational messaging to secure the appointment and follow-up
• Enhance patient retention via SendMsg API and via link embed in automated outreach
• Include a self-schedule link in population health campaigns for efficient scheduling and new patient acquisition

Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 900+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021 - 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years.

Loyalty

91% very likely to return to the healthcare provider that offers ClearBalance

Referral

88% will refer family and friends to the provider that offers ClearBalance

ClearBalance HealthCare combines the best of high-tech and high-touch for a truly engaged patient-consumer experience to support patients when, where and how they want service.

Empowered Account Management: Featuring true single sign-on integration from your patient portal, our patient-facing self-service tools are an extension of your brand and enable patients to manage their account at their convenience. In the background, the ClearPath enrollment platform integrates with patient accounting, estimation and eligibility tools to automate staff workflow.

Dedicated, Empathetic Personal Assistance: For patients who prefer one-on-one interaction, the ClearBalance Patient Experience Center provides high-touch customer support. Our only business is healthcare and our focus is on your patients.

Rule-Based Scheduling Capabilities 

• Help patients quickly find suitable appointment slots based on provider specialty, location, insurance type or condition, while providers benefit from a customizable directory to present their schedules. 

Advanced EHR Integration

• Artera offers discrete writeback capabilities across many leading EHRs