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Description
Compatibility Level
Clients
Product Capabilities
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EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Playback Health
Playback Health

Categories

Solutions

Description

Product Description:

The Mytonomy Cloud for Healthcare is an end-to-end enterprise platform to educate and engage patients from Discovery to Recovery with high-quality video content and intelligent engagement. 

We are both a content producer and a cloud software provider, enabling unique benefits.

  • Mytonomy produces evidence-based, cinematic quality, microlearning patient education (short 1 to 3-minutes) via 4000 broadcast ready videos today (and growing). We also produce appealing and consumer friendly written materials that drive engagement and are fully harmonized with our video patient / member education library.
  • We deliver our content, your content and any 3rd party content to patients on behalf of the provider, through our modern, cloud-based streaming platform that has unique engagement capabilities throughout.
  • Providers can upload additional videos or handouts at any time and these are delivered alongside Mytonomy's award-winning libraries, spanning ALL major conditions and procedures such as Ortho, Cardiac, Oncology, Neuro, Labor and Delivery, GI and much more. 

Mytonomy's studio can easily update and change any off-the-shelf content to personalize and tailor the solution to meet your organization's needs.

  • Our easy-to-use user interface leads to high user engagement rates, forming a foundation for your patient shared-decision making, marketing outreach and digital front-door, or enterprise-wide patient education and engagement approach that modernizes ambulatory and inpatient pre/post visit preparation and discharge. 

We routinely help clients consolidate legacy education vendors and replace them with Mytonomy's single platform helping to reduce unnecessary costs and modernize.

Mytonomy goes beyond white-labeling to tailor and personalize the libraries to your institutional needs. 

  • We support any level of tailoring needed by your institution. We come out of the box with highly diverse content that supports Diversity, Equity and Inclusion (DEI) goals.

Mytonomy Cloud for Healthcare can be used as a stand-alone portal or integrated with your EHR or CRM to trigger content automatically.

  • No app to download, as Mytonomy's entire solution is mobile-responsive enabling patients to participate in their decision-making or to receive better discharge and recovery instructions. 
  • All 24/7 on any device at any time including smart TV's, Tablets, Phones and Computers. 

At the end of the day, Mytonomy is helping to drive a better experience and healthier outcomes at home or in the hospital/clinic.

About Mytonomy:

Mytonomy, based in Bethesda, MD, is a leading cloud solutions provider for health education and engagement. The company leverages the power of content streaming AI-driven patient/provider communication and intelligent engagement to save time, improve outcomes, reduce costs, and increase volumes. 

Mytonomy Cloud for Healthcare is used at 100+ hospitals and 200+ clinics, including 6 of America’s Top Academic Medical Centers. The enterprise platform provides a seamless, consumer-like experience across the entire patient journey covering all major medical conditions: pre/post procedure, ambulatory, inpatient, and at-home care. The solution fully integrates with all major EHR systems and supports initiatives such as Virtual Nurse, Remote Monitoring and Hospital at Home with Content-As-A Service.

Mytonomy was recently named by Newsweek as one of the top 400 Digital Health Companies in the world. Previously, it was named to the Deloitte Fast 500 list of the fastest-growing SaaS companies in North America and was recognized as the Best SaaS Platform for Healthcare in 2022 by The Cloud/SaaS Awards. 

Klas recently completed a spotlight report on Mytonomy, and their overall score of 90.5% placed them as the market leader in patient education. In fact, 100% of the 16 customers interviewed said they would buy Mytonomy again, that Mytonomy was in their longterm plans and that Mytonomy keeps it's promises.

Mytonomy is both an award-winning cloud provider and content producer. Its clinical studio is now the largest producer of cinematic-quality, evidence-based microlearning education for patients and families. The studio has received over 150+ Telly, Digital Health, and Health Information Awards for excellence in clinical education improving access to healthcare for all people.

Product Description:

Producing documentation for billing, QA, patients, and care communication is a significant burden on clinicians, requiring hours away from patient care and negatively impacting patient experience and outcomes. 

Playback Health’s mission is to alleviate this burden through advanced AI technology. As the leading care-forward, cost-effective AI medical scribe and patient engagement platform, Playback is designed by clinicians for clinicians. Its unified communication suite empowers healthcare professionals to focus more on patient care and reclaim quality time in their lives. Playback ambient listening and AI features capture provider conversations and seamlessly generate notes, orders, assessments, and other essential documentation, saving hours every day. Clinicians can effortlessly share vital care information with patients and families, significantly reducing communication burdens and enhancing the patient experience. 

Playback Health allows clinical care teams to be more connected and engaged in their patients' care journey, while helping patients and families better understand their care.

About Playback Health:

Playback Health is an AI-powered clinical platform that connects providers, patients, and their families at the point of care, facilitates communication and knowledge sharing, and gives providers more time to care. The platform leverages AI to record any audio and transforms it into EMR-ready clinical notes. 

Our mission is to make the care experience simpler, more effective, and more efficient by connecting clinicians, patients, and patients' families to the point of care. It is a platform for hospitals, clinics, and private providers that improves health outcomes and saves time through AI and automation, making communication and sharing easy between providers, patients, and their support systems. Playback Health is deeply integrated into EMR and health systems, supercharging patient experience and driving HCAHPS and star ratings up across all departments and specialties.

To learn more and get started with Playback Health for free, visit playbackhealth.com or connect with us: hello@playbackhealth.com

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Mytonomy’s rigorous content creation process ensures high-quality, peer-reviewed information that enhances viewer engagement, comprehension, and retention and comes from a trusted source. Each step of our process is informed by members of our National Clinical Advisory Network, who play a vital role in developing reliable, up-to-date content that answers patients' most frequently asked questions. Our National Clinical Advisory Network includes licensed physicians, advanced practice providers, behavioral health providers, nurses, pharmacologists, and therapists in active clinical practice. They each bring expertise in the patient care continuum. Members of this Advisory Network include thought leaders from major academic institutions, researchers, and authors published in peer-reviewed journals. Our members are Subject Matter Experts in major therapeutic areas who ensure that our 2,500+ microlearning videos are current, accurate and relevant. Mytonomy’s content creation follows a proprietary five-step process that involves internal review with our clinical leadership team and external review with at least two clinical experts from our Advisory Network guiding each step.

Can assign and track content; was the video viewed or the handout displayed as a PDF? The content can be assigned via various EMR triggers. Mytonomy can write back the viewership of the assigned videos back to the EMR. All digital activity on the Mytonomy platform is timestamped. Beyond tracking, Mytonomy allows providers to reduce manual follow-up with rule-based reminders based on context. Personalized messages (cognizant of PHI considerations) are sent via email, SMS, or MyChart that remind the patient to complete their assigned content.

Mytonomy's interface consists of YouTube-like playlists that stream video, audio and display PDFs. Surveys and digital interactions occur around the video viewing process. Our application is mobile-responsive and can integrate into your website, existing mobile app, or 3rd party EHR. Our data shows that patients watch multiple videos in a setting.

Some customers choose to expose our entire video library to their patients for browsing, and others assign specific condition modules based on the patient’s care plan and journey. At every step of the patient journey, Mytonomy’s nudging and hovering capabilities prompt users to take the next best action or monitor them remotely with simple questions. The patient experience is both guided and personalized.

Mytonomy’s user interface is similar to Netflix or YouTube’s playlists, which makes it feel familiar to patients. Mytonomy is an add-free model. There are few choices for patients to make: pushing play on a video or navigating to other videos, are really the only two options. The system has consistently scored 90%+ in user satisfaction and user comments validate the easy of use.

Mytonomy can be deployed with no EHR integration as a standalone portal. Our back end allows care navigators to invite patients to the platform with only a few clicks. Our website is WCAG compliant.

Mytonomy’s robust EHR integration strategy utilizes both HL-7 and FHIR based approaches to target content to patients. For systems wishing pure automation with no human involvement, we support multiple HL-7 message types to trigger content based on scheduling, including write back of patient viewership to the EHR. We partner with Redox to facilitate interoperability.

Mytonomy provides whole-person patient care that can be custom-created or tailored to each Oncology Center and/or Patient.

We digitize and modernize patient education and engagement across the entire oncology patient journey. Helping patients and families understand each step and participate in the decisions that need to be made while reducing time for providers. We do not do appointment scheduling or provider searches.

Yes, Mytonomy can partner with you to create caregiver content tailored to your system's cancer care journey. Caregivers can also access patient education as a means to understand their loved one's journey. Third-party links and resources can be aggregated in our UI, allowing caregivers to have "one-stop" for all digital resources (video, print, URLs).

Use Cases

Description:

Personalized Patient Education in your Epic/Cerner Portal

Big results for patients, few clicks for staff. Deliver micro-learning patient education videos and assets from a branded portal integrated with your EHR with a user interface that drives the consumption of key messages. For example, trigger blood thinner videos for all discharged CABG patients or text your discharged heart failure patients their care plan. Craft patient journeys for over 100 conditions using video content and algorithmic nudging to reduce provider time spent on phone calls and questions via email.

Shared Decison-Making

For patients that have complex care decisions such as Oncology, Cardiology / Cardiovascular, Bariatrics, Orthopedics, Neurology etc. Mytonomy has a state-of-the-art patient and family education system that enables better participation in decision-making for patients, saving clinicians time and achieving better results. We leverage the same Mytonomy Cloud for Healthcare Solution to help patients understand treatment options, and alternatives to ultimately participate efficiently and deeply in their own care journey.  

Improved Email Marketing & CRM

Dip into your rich video asset library from Mytonomy to improve your targeted email campaigns sent by your existing CRM. Generate higher click/open rates and drive traffic to “no-login-required” video portals that include your own content, resulting in thousands or hours of videos watched.

Remote Patient Monitoring (RPM) & Coaching

Use Mytonomy (or your own) content in your RPM solution or coaching practice. Mytonomy provides a single place for all patient education resources and communications.

Pediatric use cases:

We support families and children with the Mytonomy library of over 400 children's videos and any third-party content or content you have created.

Users:

All existing clients use Mytonomy Cloud for Healthcare. For example, Hackensack Meridian Health, Carilion Clinic, Saint Luke's of KC, Rush, UCLA, UC Davis, UC Irvine, UC San Diego, UCSF, Riverside, Inova Health System, Brigham Women's, Memorial Hermann, and many more.

Description:

Playback Health Pro is funcational in several use cases that benefit from enhanced communications, automation, and AI scribing.

  • Clinical Documentation: By converting patient conversations, film reviews, and audio dictations into EMR-ready medical notes and after-visit summaries, Playback Health aids clinicians in reducing the administrative burden of note-taking.
  • Patient Engagement: The platform enhances the way patients receive and understand their care instructions by providing multimedia playback options (video, audio, and screen recordings). This ensures that patients can review their care instructions in a format that is easiest for them to comprehend, enhancing compliance and satisfaction.
  • Language Translation: Playback is able to record and transcrible in 15 different languages and simultaneously offer patient summeries in the patients language, while satisfying clinical documentation requirements in English.
  • Ambient Clinical Intelligence: Through its ambient listening and AI scribe functionality, Playback Health can passively capture and document clinical conversations during patient visits, which helps in creating accurate medical records without interrupting the patient-provider interaction.
  • Telehealth: During virtual visits, Playback can be used to record sessions and provide transcripts, making it easier for both patients and providers to revisit the discussed care instructions or medical advice.
  • Quality Assurance and Training: The ability to review recorded interactions can help healthcare facilities monitor and improve the quality of care delivered. It also serves as a valuable tool for training medical staff by demonstrating effective communication practices, and reduce medical malpractice liability.

These use cases highlight Playback Health's utility in streamlining communication, enhancing patient engagement, and reducing the administrative load on healthcare providers.

Pediatric use cases:

Playback effectively serves any clinical situation that requires patient education and engagement. Pediatrics benefits with Playback Health because medical information and care instructiions are memorialized and shared with all family members simultaneously, whereever they are and whenever its needed most---automaticately transcribed and translated to ensure healthcare literacy.

Playback Health Pro helps in recording instructions and care plans that parents or guardians can share and review multiple times, ensuring that children's care continues effectively at home.

Users:

Playback Health Pro can be highly effective across a range of healthcare users, enhancing communication and documentation efficiencies in various medical settings:

  • Primary Care: In primary care settings, Playback Health Pro helps in capturing comprehensive clinical discussions during patient visits, aiding in accurate record-keeping and improving follow-up care through better patient understanding and compliance.
  • Specialty Care: For specialties like cardiology, orthopedics, dermatology, and others, the platform can document detailed and often technical conversations, which are crucial for precise treatment plans and patient education about specific conditions.
  • Surgery and Pre-Operative Care: It can be used to record pre- and post-operative instructions and consents, providing patients with clear and repeatable access to crucial surgical care information and reducing anxiety and misunderstanding.
  • Pediatrics: In pediatrics, Playback Health Pro helps in recording instructions and care plans that parents or guardians can review multiple times, ensuring that children's care continues effectively at home.
  • Behavioral Health: For mental health and counseling services, the platform allows for the discreet and secure documentation of sensitive sessions, which can be reviewed by practitioners to monitor progress over time.
  • Chronic Disease Management: Playback Health Pro is particularly useful in managing chronic diseases, where ongoing education, adherence to treatment protocols, and regular updates are crucial for patient management
  • Geriatrics: For elderly patients who may have difficulty remembering complex medical instructions, the platform can offer caregivers and family members the ability to revisit discussions to ensure proper care.
  • Emergency Medicine: Although challenging due to the nature of care, it can help in documenting the acute management and stabilization of patients, which can be critical for legal and compliance reasons.
  • Telemedicine: As virtual care becomes more prevalent, Playback Health Pro facilitates the recording and sharing of telehealth sessions, making virtual visits as valuable as in-person consultations.
  • Multilingual Care Settings: In diverse linguistic environments, the platform can aid in overcoming language barriers by providing recorded content that can be easily translated or shared with interpreters.

These above areas of care benefit significantly from Playback Health Pro’s ability to capture and replay detailed medical interactions, which can improve understanding, compliance, and outcomes across the healthcare spectrum.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal, Pop health platform, Home health, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, athena, eClinicalWorks, McKesson, Athenahealth, NextGen

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, ADT, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (native app), Mobile / Tablet (web optimized), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Video and written content. Content Streaming with intelligent engagement, fully integrated and automated with EHR and delivered to patient anywhere in their journey.

Differentiators vs Competitors:
  • Both a content producer and creator of modern cloud patient education and engagement software.
  • We support entire patient journey on single platform, single data model - real-time data analytics anywhere across the journey. 
  • Digital forward and consumer-oriented - supporting 6 tenents of modern consumer experience
  • Healthcare video-based microlearning that is broadcast quality filmed in HD 6K and 4K scalable to the TV
  • Smart TV apps to bring your brand into the patient's home on any device - phone, tablet, Computer and TV
  • Replacing long-standing incumbents in the patient education and engagement space. 
  • Only enterprise cloud solution built ground up post iPhone! Modern, scalable architecture.
Differentiators vs EHR Functionality:

Playback employs advanced automation and AI to transform patient conversations, film reviews, and audio dictations into EMR-ready medical notes and after-visit summaries simultaneously. This not only saves clinicians time but also enhances the patient experience significantly.

Playback seamlessly integrates within your facility's EMR, offering ambient listening and AI scribe capabilities, complete with 1:1 editing and direct writeback functionality. Additionally, it facilitates effortless sharing of information through the patient portal.

For settings that require a non-integrated solution, Playback functions as a secure, standalone AI scribe. It retains the robust sharing capabilities of our EMR-embedded solution. A lightweight AI scribe application that can be set up and launched in less than five minutes, sitting atop any system of record for rapid deployment.

Differentiators vs Competitors:

Playback Health integrates video, audio, and screen recording into the communication process, ensuring that all stakeholders can access and share care information in a language they understand. By focusing on the doctor-patient conversation, Playback ensures that everyone involved can clearly hear and comprehend care instructions, regardless of time or location.

No other platform combines AI-scribe technology with seamless engagement and sharing like Playback Health. This unique approach reduces communication errors, saves clinicians valuable time, and enhances patient experience scores.

Health Equity

Keywords

Images

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Videos

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Welcome to Mytonomy's Film Studio.mp4

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Greg.mp4

Downloads

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Mytonomy_Case Study_Improving Patient Outcomes in Cardiac Surgery Through Engagement .pdf
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Playback Health Patient Care Case Study

Alternatives

Company Details

Founded in 2011

Founded in 2018

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