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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
RhinoVideo
RhinoVideo

0 review

m.Care
m.Care

0 review

Categories

Solutions

Description

Product Description:

Healthcare systems are empowered to initiate a video call from within a patient record with one click. Connect with patients remotely through virtual visits--no wifi needed. Initiate video calls from the platform to provide immediate patient virtual care in a secure, compliant platform. 

  • All-in-one HIPAA-complaint video calling solution. 
  • Integrates with existing EHR/PMS system. 
  • Patients can participate in video calls even with only one bar of cell service to increase access even in rural settings.
  • Manage video call consent within the Rhinogram platform. 
  • Send video call aftercare instructions with ease. 
  • Use automation to support videocall followup scheduling without having to engage a team member. 
About Rhinogram:

Rhinogram recently recognized by KLAS TOP 20 Emerging Solutions: Improving Patient Experience & Reducing Cost of Care. With Rhinogram healthcare systems optimize their communication and connections with patients and healthcare organizations securely and effectively. Studies show that 83% of patients would prefer to text messages. Rhinogram gives healthcare systems and their patients HIPAA-compliant methods of communication that elevate care, patient compliance, and profitability. Streamline and liberate clinical and administrative teams across your organization, and increase the quality of care your facility provides, all while increasing billable services, and providing better care to patients through better connections.

Health care system wins powered by rhinogram:

  • 80% reduction in intake time
  • Up to 30% increase in net new patient acquisition
  • 70% decrease in phone call volume
  • Up to 30% increase in administrative efficiency
  • Call Center increased productivity, reduced operating costs, and reduced agent churn

Our Healthcare Systems and Patients Love Rhinogram:

  • HIPAA Compliant mobile messaging
  • 4.9 stars in Capterra, G2, and apple app store
  • Serving over 50+ healthcare specialties
  • 14M+ patient users

Rhinogram platform facilitates secure communications across the entire care spectrum:

  • Patient-initiated (inbound)
  • Organization-initiated (outbound)
  • Team member to team member (internal)
  • Organization to organization (external)

Digitally connects the full patient journey in one robust platform:

  • 24/7 patient self-service for appointment scheduling, profile updates, lab results, etc.
  • Digital Patient Intake forms and supported workflows
  • Automated appointment reminders, no-show re-engagement, and rescheduling
  • Secure calls, video calls, telehealth, and photos
  • Insurance, medication management, and records access
  • Digital payments through RhinoPay, compliant with apple pay and google pay.
Product Description:
LifeScience Technologies has developed a remote patient engagement platform called m.Care. The Patient Engagement mobile app has over 60 separate, yet integrated, software applets that run on smart phones and tablets. Applications include tracking for physical activity, nutrition, medication adherence, and monitoring of key vital signs. Additional applets also capture videos and photographs, provide education, gamification, and much more. We integrate with fitness and Bluetooth-enabled devices and most applets use voice recognition, providing significant flexibility and utilization for the end user. Hospitals are free to pick and choose which applets they would like to use to manage the needs of a specific patient or group of patients. These applets communicate with our servers and the resulting data allows hospitals and medical professionals to better monitor, manage and communicate with a specific patient population, such as patients with a particular disease, chronically ill patients or discharged patients who have had major surgery. The intent is to improve overall outcomes by showing, on a “real-time” basis, whether a patient is improving or regressing after they are outside of the hospital’s direct care. This will also assist in reducing potential CMS readmission penalties. The back-end system is an extensive, web-based, Care Coordinator Portal, complete with an easily configurable alert and task management system, as well as dashboards for monitoring the assigned patient population. The platform uses data analytics and predictive modeling to proactively manage a targeted patient population. In summary, m.Care is a virtual care platform for remote patient monitoring and patient engagement.
About m.Care:

m.Care is powering virtual care programs at leading, innovative healthcare systems across the U.S. These healthcare systems, including OSF Healthcare, serve thousands of at-home patients utilizing the predictive and proactive technology created by m.Care. m.Care is a patient-centric, client-focused solution for patient engagement. Dedicated to improving patient outcomes, while lowering the cost of healthcare delivery, m.Care empowers individuals to take responsibility for their own health care, while providing the care team with insight into the patients assigned to their care. m.Care believes the growing demands being placed on health care providers can best be addressed by merging state-of-the-art technologies with the specific needs of the clinical community. Our experience shows that a good “partnering” relationship is the best way to respond to those demands. You will find m.Care to be a very good partner.

Compatibility level

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Clients

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Product Capabilities

Connect with patients remotely through virtual visits--no wifi needed. Make outbound phone calls from the platform while displaying any of your Rhinogram numbers.

Upload intake and consent forms, increase access allowing patients with only one bar of cell service. Creating a virtual waiting room with Rhinogram ensures everyone feels safe visiting your facility. Message your appointment list for the day instructing patients to text your office when they arrive. Allow patients to remain in their vehicle until the doctor is ready to see them.

The availability of live video calls gives providers another option for contactless care, while supporting critical exposure management efforts. Patients can begin live video calls by clicking a secure link from their phone, eliminating issues for those unfamiliar with technology.

Create a customized library of messages, and utilize templates by condition, procedure, and/or appointment type to ensure ease, speed, and consistency in every workflow. Automatically or manually add key communication and updates to the patient health record via Rhinogram EHR integrations.

Connect with patients remotely through virtual visits--no wifi needed. Make outbound phone calls from the platform while displaying any of your Rhinogram numbers. Systems can automatically send messages with click-to-pay links, appointment rescheduling, and receive aftercare instructions and education, all from the system's main or selected phone number.

Rhinogram offers support through our customer success team, 24/7 Rhinogram University and our account management teams that help our customers fully optimize their use of the Rhinogram platform.

Offer your team members secure and compliant access to Rhinogram from their mobile devices even when they are away from their desks and after hours. Make the most of your team member's time with Rhinogram.

Access the analytics in real-time and quickly see the data that matters to your team all within the Rhinogram Analytics Dashboard. Rhinogram Account Reps work with system customers to make the most of their data and subscription to ensure customers are realizing the full benefits of the platform.

Use Cases

Description:

Shouldn’t contacting your doctor be as easy as reaching out to your best friend? Patients of Dr. Broc Pratt, plastic surgeon at Carolina Age Management Institute, enjoy that convenience, thanks to his investment in Rhinogram’s HIPAA-compliant, telehealth communication platform. In addition to being able to answer patient queries throughout the day, Dr. Pratt believes he’s saving staff time spent taking and transmitting messages, which makes his practice run more efficiently. What’s more, since he fields more questions himself, he better understands where pre and post-operative instructions might not be sufficiently clear so he can make tweaks. “I knew I was very good at texting friends, family, my wife, and I was wondering, well, why can’t I just do this with patients?” Dr. Pratt says of his search for a text solution. “But if I wait until I’m home to reach back out to a patient, I’m going to forget or I’m not going to do it. And I know I’m not going to document it.” Not only are texts from Rhinogram HIPAA-compliant, they also are archived in the cloud. The same number Dr. Pratt uses to text patients rings the office when patients call, giving him a single point of access. And if a text needs to be addressed by another staff member, transmitting the text securely is a snap.

Pediatric use cases:

Dr. Pratt says installation was simple and the system easy to learn. In addition to texts, Rhinogram supports secure photo and document exchange as well as templates that can be used for care instructions or answers to commonly asked questions. “Rhinogram has made everything very streamlined for me. Every patient that I operate on, every patient that I see in consultation immediately has secure access to me, via Rhinogram,” Dr. Pratt says. “If they have a question that they forgot to ask me in consultation or if they have a question about what they’re supposed to do after surgery, I can simply text them an answer.” Dr. Pratt says the benefits of Rhinogram are multi-fold. The first is peace of mind, for both patients and the physician. Patients obviously benefit from direct access to the physician, to ask a question about a healing complication, an odd symptom or to receive a little reassurance that treatment is progressing as planned. But Rhinogram also gives Dr. Pratt peace of mind that his patients can cut through the medical office clutter that often gets in the way of physician/patient communication

Users:

Pediatrics, Mental Health, Vision, Hospital, Health System, Home Health

Description:

Chronic care management

Pre- and Post- procedure engagement and monitoring


Pediatric use cases:

Pediatric Use Cases: - Single ventricle - Pediatric asthma - Transplants - Kidney disease

Users:

Patients and Care Team Members

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Behavioral health, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, McKesson, Allscripts/Eclipsys, eClinicalWorks, athena, NextGen, Allscripts, GE, Meditech, Evident, QuadraMed, MedWorx, MEDHOST, Healthland, Other, Athenahealth, Azalea Health/Prognosis, CPSI, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Ambulatory EMR, Patient portal, ADT

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, athena, McKesson

Hardware Compatibility:

Desktop, Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:
  • Full system access 
  • All-in-one, HIPAA-complaint virtual care solution 
  • Staff efficiency, a true extension of the team 
  • Initial video call in one click without the patient having to log into an app, or portal or wait on hold
  • Utilize aftercare workflows and automation to improve patient outcomes and adherence 
Differentiators vs Competitors:
  • All-in-one, HIPAA-complaint virtual care solution
  • Staff efficiency, a true extension of the team
  • Initial video call in one click without the patient having to log into an app, or portal or wait on hold
  • Utilize aftercare workflows and automation to improve patient outcomes and adherence
Differentiators vs EHR Functionality:
Proven and available today
Differentiators vs Competitors:
Configurable monitoring plans by patient type Device neutral - support over 160 Bluetooth medical devices Supports voice recognition Data ownership, access and availability AI engine/Predictive modeling

Keywords

Images

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Videos

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Downloads

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Company Details

Founded in 2015

Founded in 2012

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