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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Playback Health
Playback Health

Categories

Solutions

Description

Product Description:

Avel eCare School Health delivers nursing coverage to K-12 school districts for the entire school day to ensure immediate response to student needs. Using high-definition video technology, school faculty and staff can connect with dedicated providers at eHelm – the Sioux Falls hub for Avel.

Once a student requires care, school staff can press a button and connect with an experienced registered nurse within 5 minutes for help with:

  • Caring for unscheduled, urgent health care needs due to injury or illness
  • Developing emergency health plans
  • Medical advice for 504 and Individualized Education Program (IEP) plans
  • Providing back-up care when a school nurse is not available on site

Combined, these services empower school districts with the peace of mind knowing that experienced nurses are on stand-by to provide high quality care to students. This reduces the risk of liability, helps reduce the pressure on school staff, and saves costs and time.

About Avera eCare:
Avera eCARE® is a national leader in virtual health care with a proven 25-year record in visionary thinking. We’re using innovation to find new ways to connect our specialty care providers to health systems — both large and small.
Product Description:

Playback Health is a software technology company that builds, deploys, and scales secure mobile solutions to help providers more effectively deliver medical information and care instructions to patients, their families, and other care providers. Playback's SaaS platform helps promote a communication-first strategy that allows healthcare organizations to leverage their EMRs, patient portals, and other systems of record to add value, empathy, and engagement at every level. 

About Playback Health:

Playback Health is a digital health company focused on provider to patient communications. Playback Health's platform allows clinicians to memorialize and summarize medical conversations using digital and AI. The platform can record conversations between physicians and patients using video, audio, and screen recording. Recordings are shared with patients and family members digitally which allows them to review, share and understand like never before. Providers can turn those recordings into EMR ready SOAP notes. The end results are improved HCAHPS and outcomes for patients, and 10 -15 minutes per patient in time savings for physicians, directly improving burnout. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Playback integrates with provider ADT feed to automatically and intelligently connect patients, care providers, and families via text, email or in-app notifications. Easy and secure authentication protects PHI and provide easy access to care instructions, anytime and anywhere.

Providers are able to create patient specific care instructions with context using audio, video and messaging. Links to internal content libraries to share reusable digital assets such as welcome videos or care instructions based upon diagnosis and care journey. Intelligent AI allows patient conversations, film reviews and dictations to be easily recorded and immediately transcribed and translated into EMR-ready medical notes.

Playback Health provides direct Customer Support for providers, patients, and family members.

Platform analytics focus on User/Usage analytics to understand who and how users engage with Playback Health.

Playback Health has been shown to improve the communication, adherence and patient understanding challenges in Oncology. By recording the conversations at the point of care, transcribing them, summarizing them for the patient and sharing that information with patients and loved ones, we provide a great alternative to Oncology Navigation.

Care givers can be added to the playback platform to gain access to important information about the patient's treatment.

Use Cases

Description:

Services

Avel eCare School Health assists schools by providing safe, cost-effective care for students via telemedicine. Avel eCare’s advanced two-way video technology and specialized equipment connects students and school staff to an experienced registered nurse within 5 minutes.

Avel eCare School Health nurses can:

  • Care for students with unscheduled, urgent health care needs due to injury or illness
  • Design school health programs and provide education to help maintain a safe environment and minimize health-related barriers to students’ ability to learn
  • Develop emergency health plans
  • Guide care for students with chronic or complex health conditions such as asthma, diabetes, life-threatening allergies and seizures
  • Offer medical advice for 504 and Individual Education Program (IEP) plans
  • Provide back-up care when a school nurse isn’t available on-site
  • Refer students to providers and connect families with local resources
  • Support case management and serve as a point of contact for medication refills, side effects, order changes, nursing care to be provided at school, mental health needs, etc.

How it Works

  1. A student experiences an injury, illness or needs assistance with a health condition such as diabetes, asthma, etc.
  2. The designated school staff contacts Avel eCare School Health and requests a two-way video session
  3. An Avel eCare School Health nurse completes a health care assessment of the student through advanced video technology and advises staff member on how to help the student
  4. The staff member may be asked by the Avel eCare School Health nurse to use medical peripherals attached to the mobile cart, such as an otoscope
  5. If needed, the Avel eCare School Health nurse contacts the student’s parents to communicate information about the visit or a need for further follow-up care
Pediatric use cases:

None provided

Users:

Students

Description:

We use non-intrusive automation across the patient journey to send relevant messages to patients, families, and caregivers. Playback sends notifications via email, SMS, mobile phone, platform app, and hospital devices like a Zebra phone. Links open to shared multimedia care instructions and other medical information such as lab results, medical images, and discharge instructions, and may include video film reviews explaining diagnosis and care or educational and explanatory material.

Pediatric use cases:

Playback effectively serves any clinical situation that requires patient education and engagement. Pediatrics benefits with Playback Health because medical information and care instructiions are memorialized and shared with all family members simultaneously, whereever they are and whenever its needed most---automaticately transcribed and translated to ensure healthcare literacy.

Users:

Clinicians, Care teams, Patients, Family, and external caregivers. 

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ancillary EMR, Patient portal, ADT, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Allscripts, Cerner, Epic, Meditech

Hardware Compatibility:

Desktop, Mobile / Tablet (native app), Mobile / Tablet (web optimized), Other

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

When schools partner with Avel eCare School Health, they experience the benefits that come along with having immediate access to a registered nurse, including:

  • Decreasing their risk of liability when it comes to handling health concerns and delivering medications
  • Adding peace of mind, alleviating stress, and reducing burnout among staff
  • Increasing staff productivity and morale when they can focus on what they do best
  • Providing students with evidence-based care from an experienced registered nurse
  • Saving time and money spent traveling if the school shares a nurse with multiple locations
Differentiators vs EHR Functionality:

Playback Health brings video, audio and screen recording into the communicaiton process so that all stakeholders are able to hear and share care information in a language they understand. Playback uses powerful automation and AI to convert patient conversations, film reviews and audio dictation into an EMR-ready medical notes saving clinician's time while delivering exceptional patient experience. 

Differentiators vs Competitors:

Playback focuses on the doctor patient conversation to ensure all stakeholders hear and understand care instructions, anytime and anywhere. No other platform is able to marry up the discharge instruction with an audio recording to reduce communication error, save clinicians time, and boost HCAHPS scores.

Keywords

Images

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Downloads

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Company Details

Founded in 2018

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