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Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

CCM | RPM | RTM | CoCM | Holistic Engagement | Personalized Education | Telehealth

Thundercloud is bringing virtual care to the 21'st century with our advanced technology platform PROCLE HEALTHWORKS for holistic patient engagement. It is a comprehensive mobile-friendly platform for all your innovative patient engagement and digital health strategies. One platform that’s all.

A winner of the Georgia state-wide contract, PROCLE HEALTHWORKS is much more than just Remote Patient Monitoring or Chronic Care Management or Telemedicine platform. It can help significantly improve overall health outcomes and reduce practice workload by engaging, educating , monitoring and treating patients through out (before, during and after) treatment. It is a comprehensive platform that offers

> Holistic Engagement: Improve outcomes,  compliance and loyalty with
>> Personalized and targeted messages powered by AI
>> Personalized & targeted messages (SMS) to all patients with ONE-CLICK
>> Proactive care and preventive care mobile education delivery platform

> Turnkey Device agnostic Remote Monitoring (RPM & RTM): Improve outcomes,  promote preventive care, reduce anxiety, reduce cost with timely intervention and reduction in re-addmission
>> Remote Physiologic Monotoring - device agnostic
>> Remote Theurapeutic Monitoring - Medication adherence and Theraphy adherence.
>> Self Reporting & Monitoring
>> Curated notifications
>> Automatic Activity Tracking
>> Action Plan Management
>> Remote Monitoring integrated Telemedicine and Patient Engagement and Education
>> Cellular , Wifi, Bluetooth and USB device friendly
>> Turnkey solution. you enroll and we do the rest.
>> Opportunity to generate additional annual revenue of $1.2M (approx.) over 1K RPM patients.

> Turnkey Chronic care Management: Improve outcomes, promote preventive care, reduce anxiety, reduce cost with timely intervention and reduction in re-addmission  

      >> Care Plan creation & Maintainence 

      >> Monthly check-ins using Remote Monitoring integrated Telemedicine and Patient Engagement and Education 

       >> Escalation, Notification and response management for timely intervention.

>Turnkey Collaborative Care Management (CoCM): Behavioral health integarted with CCM services to manage depression , anxiety and other BH issues in CCM patients >> Depression Management

      >> Monthly check-ins using RTM, integrated Telemedicine and Patient Engagement & Education 

       >> Escalation, Notification and response management for timely intervention.


> Comprehensive Virtual Care : Telemedicine ++: Increase outreach, improve efficiency, reduce operational cost with
>> HIPAA compliant virtual consultations
>> HIPAA and PHI compliant Group Theraphy
>> Tools for Hub & Spoke and Hybrid Care model
>> LIVE broadcast for training and education
>> USB, Cellular and Bluetooth device friendly

Maximize your ROI on technology since virtual care is much more than just telemedicine and RPM. Check us out before you decide.

Note: Georgia state-wide contract winner

About Procle Healthworks:

Digital Health | Patient Engagement | RPM | Patient Education | Virtual Care

Product Description:

Azodha Platform accelerates innovation in care delivery through a modular, AI-infused, interoperable digital enablement platform. It enhances patient experience and streamlines provider efficiency. Below is a detailed exploration of each core solution:

1. Remote Patient Monitoring (RPM):

Azodha's RPM provides real-time monitoring with AI-driven insights and seamless EHR integration. This device-agnostic platform supports remote patient monitoring devices and wearables, enabling continuous monitoring and proactive alerts for timely interventions.

2. Virtual Visit & Wait Room :

Azodha streamlines telehealth appointments with a user-friendly platform, integrated scheduling, tele and patient onboarding capabilities. The platform optimizes waitroom to drive patient centric and optimized provider experience. 

3. Patient and Provider facing Scheduling:

Comprehensive EHR integrated or stand alone scheduling for patients, provider operations and hospitals for home care, virtual and physical office scheduling

4. Digital Patient Engagement:

Azodha platform integrates and digitized patient care journey navigation across enrollment, onboarding, scheduling, health goals, surveys, chat, education and more via patient apps and portals.

5. Conversational AI:

Azodha uses Gen AI to enhance patient engagement through personalized care plans, AI assist for various patient interactions including scheduling, Q&A with voice interaction capabilities.

6. Dispatch and Logistics:

Azodha platform enables dispatch and logistic insights for home based scheduling and operations

Through seamless integration with existing systems and AI driven digital components, Azodha ensures that healthcare providers can deliver superior patient experience while optimizing operational workflows and administrative costs.

About Azodha:

Azodha platform transforms the last mile of care delivery, elevating patient outcomes and experience in innovative care models such as hospital-at-home, virtual care, and diverse home-based care strategies. With a buy-to-build approach, our platform serves as a catalyst, facilitating inter-system and point-of-care interoperability, establishing a digital front door and operationalizing generative AI. Azodha empowers organizations to unlock the full potential value of their existing systems, while bridging any gaps to drive innovative, patient-centric care delivery.

Compatibility level

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Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Mobile friendly platform that uses biometrics to improve user adoption and capture vital and other critical health data with or without devices in realtime and in offline mode.

1> Real time alerts based upon health condition for timely intervention 2> Actionable Criticality reporting 3> Actionable Compliance reporting 4> Comprehensive master dashboard for care team members 4> Comprehensive billing dashboard

Bi-directional real time Instant private Audio or Video Calls to smart phones Schedule Private Audio or Video Calls to smart phones Instant or planned private Audio Calls to land line or flip phones Group Audio or Video calls

Audio, Video calls to smart phone via biometric validation. Voice to text .

Pre built care plans that can be customized based upon specific health conditions.

HL7 or FHIR compatible. Easy and seamless integration with EMR or other health systems.

24 X 7 local support available

Personalized Messages (Audio, Video, text, document) for education and engagement powered by AI

Azodha schedular component can integrate with your existing EHR or independent schedular to meet unique scheduling needs and limitations. This module can also be used standalone as a schedular replacement. It offers: 1> Patient Self Scheduling: Patients can view available time slots in real time and select the most convenient option, minimizing delays and reducing the risk of dropouts. This seamless scheduling experience enhances patient satisfaction by making the process smoother and more accessible. 2> Provider Operations/Call center Scheduling: Azodha provides healthcare providers with a streamlined solution for booking and managing appointments for home care, virtual care as well as for physicians office. Providers can easily view real-time availability and prioritize appointments based on staff location, availability, type of appointments, acuity and patient history. This system enhances operational efficiency and optimizes provider schedule to reduce patient wait times.

Azodha’s Intake & Virtual Waiting Room feature revolutionizes the patient experience by offering a seamless, integrated solution for virtual care. 1> Digitized patient onboarding, consents in secure manner prior to appointments 2> Scheduling integrated with virtual wait rooms enables telehealth for home care, tele only or hybrid (in person at home plus virtual team). 3> Patients, providers, and staff all have access to the virtual waiting room, which offers real-time insights into appointment status, wait times, queue management, chat with caregivers and patients (before, during and after the appointment). 4> The system also includes the integration of wearable devices and remote patient monitoring, ensuring that providers have up-to-date health data within the virtual room at their fingertips. 5> Patients are kept engaged with timely notifications and reminders, and they can easily communicate with providers or staff through built-in chat options. 6> Care Team Collaboration with internal notifications sent when field staff or providers need to join the virtual room, dial in internal and external guests to collaborate on patient care and integration with other tools to allow pre, during and post appointment collaboration. Azodha’s Intake & Virtual Waiting Room is designed to keep the entire care journey connected, efficient, and patient-centered from start to finish.

Azodha’s Virtual Encounter feature provides a comprehensive and streamlined platform for telehealth visits with features such as 1> Inviting guests to tele visit using calling, text or email 2> Calling patients 3> Patient Chat 4> Internal Care Team Chat 4> EMR integration to access patient clinical data 5> RPM Integration to see patient vitals 6> Exchange documents and education material with patients via chat 7> Screen sharing 9> Configurable virtual backgrounds 10> Integration of language services 11> Notifications for timely meeting attendance 12> Appointment sequencing based on patient acuity and wait times

Azodha's Virtual Encounter feature offers powerful tools for documentation and driving seamlessly actions with existing provider workflows. 1> Providers can access existing patient summary from the EHR 2> AI based care plan generation based on the gathered data, allowing providers to review, confirm, or revise recommendations 3> Clinical decision augmentation based on patient information and evidence based guidelines 4> Automating actions like scheduling patient appointments, order prescriptions or labs etc

Azodha's advanced Gen AI framework provides deep contextual understanding of user queries. This allows our AI assistant to grasp nuance, intent, and domain-specific terminology to provide highly relevant, informed responses.

Our platform is designed to seamlessly integrate with EMRs to drive automation. Automation actions like scheduling patient appointments, order prescriptions or labs

Safeguarding your data is our top priority. Azodha employs industry-leading security practices, including end-to-end encryption, secure cloud hosting, and granular access controls. We are GDPR, HIPAA and SOC 2 compliant, ensuring the highest standards of data protection.

Azodha's AI assistant engages in fluid, human-like conversations. Powered by advanced dialog management and natural language generation, it can handle multi-turn interactions, clarify ambiguity, and provide thoughtful, personalized responses - creating an intuitive user experience.

Built on a robust, cloud-native architecture, Azodha effortlessly scales to handle high volumes of concurrent users and queries. Our auto-scaling infrastructure dynamically adjusts capacity based on demand, ensuring consistently fast response times.

Use Cases

Description:
  • Holistic Patient Engagement
  • Turnkey Remote Patient Monitoring - Device agnostic (RPM)
  • Chronic Care Manaement (CCM)
  • Remote Therapeutic Monitoring (RTM)
  • Comprehensive & Integrated Telehealth (Virtual Care)
  • Collaborative Care (CoCM) integrated with CCM, RPM and Telehealth
  • Hub & Spoke Virtual Care Model
  • Hybrid Care (in-person and virtual) Model
  • Personalized Patient Education powered by AI
Pediatric use cases:
  • Holistic Patient Engagement
    • Turnkey Remote Patient Monitoring (RPM)- Device agnostic
    • Remote Therapeutic Monitoring
    • Chronic Care Management
    • Comprehensive & Integrated Telehealth (Virtual Care)
    • Collaborative Care (CoCM) integrated with CCM, RPM and Telehealth
    • Hub & Spoke Virtual Care Model
    • Hybrid Care (in-person and virtual) Model
    • Personalized Patient Education
Users:
  • Health Systems (All sizes)
  • Senior Care & Assisted Living Centers
  • Payers
  • Governments
  • Employers
  • Pharma companies
  • CROs
  • Clinical Trial Companies

Description:

◘ Use cases :  

• Hospital @ Home 

• Virtual Care: Womens Health, Chronic Care, Longevity, Muti Specialty Clinics, Behavioral Health

• Digital Care Journey

• Provider Operations Automation

◘ Outcomes:

• Time Savings: Saved 20 minutes per patient in onboarding and scheduling.

• Engaged over 65% of the patient population month-over-month via the patient app.

• Enabled patient experience to exceed 90 NPS

• Rapid Deployment: Launched solutions in 6-8 weeks, reducing time-to-market.

• Cost Efficiency: Reduced technology implementation costs by 70%

• Reduced Operational Cost by 25%

• Increased efficiency with AI to allow higher number of patients to be seen

Pediatric use cases:

Azodha Platform's solutions are fully applicable to pediatrics. Features such as scheduling, virtual rooms, digital intake, digital patient/caregiver engagement can accelerate access and convinience for pediatric care.

Users:

• Patients

• Caregivers

• Providers

• Clinicians - Nurse Practitioners, Care Managers

• Field Staff - Paramedics, Social Care Coordinators)

• Call Center, Front Office Team

• Administrative and Operations Team

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Behavioral health, Access +/or revenue cycle

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, athena, Allscripts, NextGen, eClinicalWorks, Meditech, Athenahealth

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app), Desktop

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:
  • Remote Health Monitoring with or without devices.
  • RPM + RTM + CoCM + CCM + Telemedicine joint workflow
  • Device agnostic Remote Patient Monitoring with integrated Telehealth & Patient Education
  • Six Sigma based approach for Remote health Monitoring
  • Persoanlized Patient Education & awareness messages powered by AI
  • Unique Patient Engagement methodology implemented with SMS, mobile and web app for holistic care.
  • One-Click-Bulk SMS for persoanlized engagement & education messages with Call-4-Action
  • Comprehensive & advanced Virtual Care : Telemedicine ++
  • Advanced tools for Hub & Spoke and Hybrid care
  • Rural health friendly. Works on low bandwidth - 3G and up.
  • Mobile-first design approach
Differentiators vs Competitors:
  • Remote Health Monitoring with or without devices.
  • RPM + RTM + CoCM + CCM + Telemedicine joint workflow
  • Device agnostic Remote Patient Monitoring with integrated Telehealth & Patient Education
  • Six Sigma based approach for Remote health Monitoring
  • Persoanlized Patient Education & awareness messages powered by AI
  • Unique Patient Engagement methodology implemented with SMS, mobile and web app for holistic care.
  • One-Click-Bulk SMS for persoanlized engagement & education messages with Call-4-Action
  • Comprehensive & advanced Virtual Care : Telemedicine ++
  • Advanced tools for Hub & Spoke and Hybrid care
  • Rural health friendly. Works on low bandwidth - 3G and up.
  • Mobile-first design approach
  • One comprehensive platform for all the innovative digital health staretgies like RPM, RTM, Home Health, Mobile Health, Wellness, Telehealth, Hub & Spoke and Hybrid Care
Differentiators vs EHR Functionality:

Azodha Platform overlays and overcomes challenges of existing tools in healthcare ecosystem such as EHR, CRMs etc 

Key differentiators include:

• Modern patient facing capabilities like self scheduling, seamless and secure logins, interactive chat with care teams, voice and natural language based chat assistance, configurable patient app and portals, integrated SDOH support, digitzed patient surveys etc.

• Seamless Remote Patient Device Integrations: Azodha supports a wide range of devices for real-time data visualization and monitoring, ensuring comprehensive care coordination.

• Patient data summary and insights, with personalized patient care plans and recommendations

• Operational enablement beyond EHR based on provider business model

• True Interoperability: Integration across provider ecosystem with existing EMRs, CMS, RCM and other tools enhancing integrated patient care and operational efficiency.

• Dispatch & logistics to enable home based care delivery

Differentiators vs Competitors:

Azodha Platform stands out in the competitive landscape with unique features and capabilities:

• API based backed whitelabelled platform enabling fully configurable user journeys and UI configuration

• AI driven personalization and operationalization of AI in patient interactions and provider operations 

• Rapid Implementation in 4-6 weeks

• Buy to build approach reducing TCO by 3X

• SaaS based licensing approach reducing technology spend by 70%

 • Azodha seamlessly integrates with existing EMRs, CRMs, HIEs, RPM, Wearables to streamline patient and provider experience.

Health Equity

Keywords

Images

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Remote Patient Monitoring (RPM) Feature

Videos

1 of 3

Widescreen PROCLE Showcase 1.mp4

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Azodha H&H Home Care Programs.mp4

Downloads

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PROCLE all-in-one Brochure.pdf
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RPM Brochure.pdf

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Company Details

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