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Use cases
EHR integrations
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
CancerIQ
CancerIQ

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Categories

Solutions

Description

Product Description:

Medicine is in an era of tremendous progress against cancer. From immunotherapy to multi-cancer early detection tests, we’ve never had better tools to fight disease. Yet people are being diagnosed at earlier ages and later cancer stages, and disparities in cancer outcomes persist. That’s because the traditional, one-size-fits-all approach to cancer prevention and early detection allows patients to fall through the cracks.

CancerIQ is the only platform that makes it possible to start, run and grow a cancer genetics program across broad populations. Integrated directly into real-time EHR workflows, CancerIQ makes it easy to gather comprehensive patient data, automatically map it to the latest evidence-based guidelines, and expand access to personalized care plans, genomic innovations, and cutting-edge clinical solutions.

Feature Highlights

  • Comprehensive Risk Assessment. Close gaps in care with comprehensive, population-level risk assessment based on family history, lifestyle choices and screening adherence 
  • Point-of-care Decision Guidance. Engage, educate and navigate patients through hyper-personalized care pathways based on individual and genetic risk factors 
  • Proven Near-Term ROI. Gain insight into program performance and opportunities for continued improvement and growth.

Testimonials

 

“We’ve seen how the right clinical decision support technology can transform precision medicine, and now we’re poised to see that happen in precision prevention. CancerIQ not only collects family history and genetic information, but it translates it into real-time, actionable, evidence-based alerts, which significantly reduces the burden on our clinical and IT teams. We expect this will help us scale our cancer control efforts, reduce variability in care, and ultimately improve patient outcomes.” — Dr. James L. Weese, FACS, Vice President, Aurora Cancer Care, Advocate Aurora Health "Through our partnership with CancerIQ, we’ve been able to scale a small grassroots genetic testing program into a system-wide initiative to help our primary care providers get ahead of cancer. CancerIQ’s seamless integration with the EMR and high-touch customer success team has not only taken the burden off our IT teams and support staff, but made our health system truly stand out against competitors." — Dr. Candace Westgate, Medical Director, Adventist Health AHEAD Program "There's really no other platform that can help us do what we're trying to do here in our breast center to manage and navigate our high-risk breast patients – our key stakeholders all see the value in it, too. The CancerIQ questionnaire for patients has been a big game changer in that it addresses a much more comprehensive set of genetic, hereditary, and lifestyle risk factors for these women." — Leah Marcantel, RN, Nurse Navigator OCN CN-BN, CGRA, Christus Ochsner Health Southwestern Louisiana “My role is to take the best in clinical practice and roll it out at scale. The providers in our organization are responsible for implementing a wide range of care transformation initiatives, and the CancerIQ SMART on FHIR app makes it easy. Primary care practitioners are responsible for multiple quality, maintenance and preventative care measures, and cancer is the one where we have the potential to make the most impact. That’s why we’re taking advantage of CancerIQ analytics to quantify our work and continuously do better and better.”

— Dr. Rakhal Reddy, System Medical Director of Health Informatics, Adventist Health "As a genetic counselor you want to be able to work with those patients that have a personal or family history of cancer that are getting a referral. But, there are just so many patients out there that are not getting that opportunity. CancerIQ is not only helping me in my everyday job to reduce my administrative workload and reduce the burnout of my staff, but it's also helping us as an organization find more at-risk patients." — Ashley Navarro, MS, CGC, Genetic Counseling Manager & Certified Genetic Counselor, Dignity Health Cancer Institute

About CancerIQ, Inc:

CancerIQ is the only platform that makes it possible to start, run and grow a cancer genetics program across broad populations. Integrated directly into real-time EHR workflows, CancerIQ makes it easy to gather comprehensive patient data, automatically map it to the latest evidence-based guidelines, and expand access to personalized care plans, genomic innovations, and cutting-edge clinical solutions.

Product Description:

Books patients into the optimal appointment based on clinical need, provider availability, facility resources, visit complexity, and plan coverage.

This module matches triage outcomes and patient intent with the most appropriate slot—at the region, market, or facility level—using your individualized rules and capacity model.

Why Clearstep is chosen:

  • Closes millions in leaked revenue due to unused or mismatched slots
  • Reduces no-shows and rework by booking correctly the first time
  • Eliminates manual scheduling complexity for agents and patients
  • Increases throughput and access across primary and specialty care

Solves: template rigidity, underutilized capacity, variability in scheduling accuracy, access bottlenecks.

About Clearstep:

Clearstep is the most widely implemented agentic AI platform for patient access and capacity optimization in U.S. health systems. Built on Dr. Barton Schmitt’s nationally trusted clinical triage protocols, Clearstep delivers >95% accuracy, transparent and explainable decisioning, and the strongest clinical rigor of any AI-powered triage or navigation solution on the market.

Clearstep partners with leading health systems—including HCA Healthcare, Ochsner Health, Mount Sinai Health System, Novant Health, Tufts Medicine, and Baylor Scott & White—to solve their most urgent access and operations challenges: misrouted care, overwhelmed call centers, fragmented digital entry points, and underused provider and facility capacity.

Through its Smart Care Routing™ platform, Clearstep removes the friction, waste, and variability that keep patients from reaching the right care and keep health systems from using their resources effectively.

By powering every digital and phone front door with AI agents that triage, navigate, schedule, intake, and support call center workflows, Clearstep delivers a seamless, guided patient experience—while unlocking millions in operational efficiency through smarter, data-driven utilization of clinical and facility capacity.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

We white-labeled and fully-configured a COVID-19 screener to the care access points (hospitals, telemedicine providers, nurse hotlines, and at-home resources of a 17-hospital system (reach out to learn specifics). A COVID-alert message on the home page routes users to the option to screen their symptoms for risk of infection and presentation of system-wide care options. The entire process of whitelabeling, configuring, implementing, testing, and going live was complete in 5 business days.

Pediatric use cases:

Clearstep's virtual triage platform is able to route >99% of adult and pediatric chief complaints towards their evidence-based next step.

Users:

Once live, an e-mail campaign was sent out to 650,000 residents in the areas surrounding the system to inform them that they could screen their symptoms. The email achieved the highest engagement rates of any mailer ever (3x higher email open rate and click-through rates). The COVID screener was used 30,000 times in the first three days.

EHR Integrations

Integrations:

Ambulatory EMR, Ancillary EMR, Pop health platform

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner, Allscripts, Meditech, Athenahealth

Hardware Compatibility:

None provided

Integrations:

None provided

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:
Clearstep marries disparate data sets that exist in various locations within the system. We take the responsibility to marry clinical content, provider directories, insurance & eligibility information, claims data, and scheduling systems so that your system's teams do not have to. Clearstep is ready-made and fully-supported by our development team.platform that is customizable to your health system's specific resources. Clearstep's business solution package also offers patient targeting to ensure that patients searching specific symptoms within a health system's geography are routed into that system via a seamless, effortless, already-built user experience.
Differentiators vs Competitors:
Clearstep is the only solution providing an end-to-end user experience that guides patients through all aspects of booking care. Our symptom checker is powered by the most accurate triage, diagnostic, and home care content available and is derived off content that is already used in 95% of nurse call centers in the country. Clearstep uniquely offers a natural language processing engine that can handle free-text descriptions of an individual's chief complaint. In addition to featuring the most accurate content available, Clearstep's digital dialog asks the least number of questions as compared to competitor platforms and provides a single next-best step. Competitors often provide multiple possible causes and next steps that reduce clarity for the end-user's next step.

Keywords

Images

No images provided

No images provided

Videos

1 of 1

AboutCancerIQ-Genetics.mov

No videos provided

Downloads

https://www.canceriq.com/resources

No content provided

Alternatives

Company Details

Founded in 2013

Founded in 2018

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